I had an amazing experience with the doctors & nurses. They were extremely compassionate &…read moreknowledgeable. A very clean facility! The only reason I will not give 5 stars is because the registrar Emily was extremely rude/disrespectful & cold during our brief less than 5 minutes interaction. If you want treatment do not go in when she is scheduled to work if you are already feeling bad you'll feel dehumanized after any interaction with her. My only suggestion would be Please hire employees who are the first point of contact with your patients who are empathetic and not callous.

I went to to Albuquerque ER today for the 2nd time and am happy to report that both times I had…read moreequally amazing experiences. The receptionist is always friendly and efficient. I can barely tell you what the waiting room looks like because both times I waited less than 5 minutes to be triaged! Every single person who helped me today was friendly, helpful, and compassionate. I went for an issue that I had experienced in the past but last time I went to pres now. The experience was night and day. Albuquerque ER saw me quickly and did all of the necessary tests in a timely manner. I felt like they saw me as a human and not just a patient. While I was at Presnow for 9 hours last time I was out of Albuquerque ER in 3 hours with even better attention to care. Now that I know about this place im never going to another urgent care again. I don't have a single bad thing to say about this facility.

We are writing in support of Melissa Medina, CNA. She is a wonderful provider---always very…read morecheerful and positive. She puts a great deal of her energy into every visit and always offers to do more. No matter how much work sits before her she is cheerful and never complains. She always cleans-up after she finishes and never leaves anything undone. WE LOVE HER and hope she will always be able to visit us. She always keeps in touch by phone so we know when and exactly what time she will arrive. Daniel Wells, caregiver for my partner DAWN P CARSEY

The staff are mostly great....the color coded scrubs are very helpful. The food is the WORST…read moreHOSPITAL FOOD Ive ever had...and Ive been in hospital many more times than I would like to admit or remember. I was given a plate of french cries for dinner. A plate of rice for a meal several times. my entire body was healing from a massive accident with twelve breaks and lacerated organs. It was so irritating for them not to take nutrition seriously . Their answer: call door dash and pay for your own food. Kitchen staff retaliated even more and I felt unsafe. So much so I left before they suggested. I lost over thirty pounds in the four weeks I was there And many muscles healed in a deformed manner (even though they weren't even hit). One night 19 people on my wing alone returned their Food, so it wasn't just me. (thats more than half...and many people were on feeding tubes...so that makes that number even higher. Ive also been unable to get my medical records. You must request in person. Absurd when I dont live in that city And was told on check out (when I initially requested them) that they would be emailed to me!

Don't care about your needs your just a number to get money from your health insurance I Hate this…read moreplace. Doctors don't care or take any time with you

My husband had surgery for lung cancer here on a Monday and spent 3 nights in ICU. His surgeon, Dr…read more Luis Cerda, and his pulmonologist, Dr. Viral Ghandi, the nurses, and all the personnel were amazing and took good care of him and me. The hospital is older, but clean. Yes, the other reviews about the food being marginal are true, but when someone's life is on the line I can figure out how to go out and get food and bring it back.

This review is specific to the cafeteria on the ground floor. Quality of the food was great. Nice…read moreauthentic red chili. O let station too. I had the breakfast bowl. Hash browns, eggs, lots of bacon. A little over $3 bucks! Great deal!

The west side has the nicest crew from the ladies at desk and up.. I make most my appointments here…read moreif I can

My son and daughter in law recently gave birth at Presbyterian Hospital, all the nurses there were…read morevery kind to us all, and they seemed very knowledgeable. The hospital is orderly and clean and there is plenty of parking either in the outside lot or the parking garage.

My brother had to come to this hospital and have a craniotomy procedure. It was done be Dr…read more Santos. He did a great job. The only thing was I was not called by him as requested. The nurses have all been great. They did a great job at taking care of my brother. He also had been visited by physical therapy.

It is without hesitation that I would recommend Hospice de la Luz to family and friends because I…read morehave and all have been extremely pleased. Their level of care exceeds expectations, their compassion seems endless and their expertise of the dedicated people that make up the care team is outstanding. I have been a volunteer for over 10 years and have sewn many items and donated to a variety of organizations including numerous hospice groups but was most impressed with Hospice de la Luz. I found them to be the most receptive, gracious and truly concerned about the needs of their patients. I've worked closely with their wonderful volunteer coordinator Wilda Martinez and their outstanding Dr Lovette and together we created some very useful and unusual things. During that process I also saw just how much they truly care about the people they are helping and how dedicated they are to their wellbeing. I always realized how extremely important their work was when my husband was suddenly diagnosed with a terminal illness and ended up in the hospital it was paramount. It was during the "covid years" and patient information was impossible to get. I called Wilda Martinez in a panic, she in turn called Dr Lovette and she took over my husband's case and I knew he would get the best care available. I will be forever grateful for their help and compassion that got me through one of the hardest times of my life. So thank you Hospice de la Luz for all that you and your staff did and continue to do. Dottie

I can't say enough about how beautifully Hospice de la Luz provides care. Both of my parents were…read moreon hospice. Mom recently passed and the whole experience was handled with such grace and love. Dad continues to receive support from the same team they've always had. He loves his care team and they love him! I am comforted to know that such loving, caring people are part of my parents' final journey.

I'm not a patient here, but one of my Mom's best friends in. Actually, she's been here quite some…read moretime. When we walked into the hospital we were quickly asked if we needed assistance. I'm not sure how new the hospital is, but it FEELS new(er). It's very clean without having that sterile, hospital feel. I like the signage. I was also amused by the vending machine that sells scrubs. I suppose that would come in handy should one of the employees forget or need a new pair of scrubs. The nurse who came to attend to my Mom's friend was very pleasant. She engaged in small talk about her own personal life and had a caring demeanor. Overall, I think it's a nice hospital.

Excellent care! Pacemaker replacement surgery was performed very well! Dr Sandeep Nair and team…read morewere excellent!

After getting turned away from another pet urgent care I found myself coming here because they…read moreapparently were one of the two vet providers that accepted walk ins. I mean what kind of urgent care doesn't accept walk ins? Come on Albuquerque vets get it together! Yikes! Anyways I was happy to get help right away as I was worried about my dog in the condition she was in. To be frank I was honestly avoiding this trip the previous couple days hoping the issue with my dog would resolve itself. Unfortunately by the 3rd day it appeared worse so I had to get my dog checked. Everything went great until they showed me the estimate for a diagnostic test. Oh boy that was a hard pill for me to swallow. Hesitantly I agreed to paying the bill. After about 3 hrs they were able to get a diagnosis and send me off with some stuff to help my dog. I am grateful to see my dog on the mend since my visit but the cost was hard to stomach. I honestly hope I don't need to bring her back in anytime soon cuz my wallet definitely can't bare the expense. The staff was very friendly and helpful. I am thankful to see my dogs health improve since our visit and I appreciate the help they provided us. I wouldn't mind returning I just wish it was a little more affordable.

Took dog there in what I felt was an emergency and waited three hours in early morning. They…read moretreated the symptoms and never treated the cause, then took me in a room and two of the vets came in and tried to sell me a $1400.00 treatment, like I was buying a used car deal. When I refused they tried to shame me. I had spent four hours there and was not satisfied with the BS treatment, just paid their big bill and left. Went to regular vet later that day and showed them their treatment, and test and the vet laughed and said this was not right. Gave my dog a comprehensive blood test and diagnosed the cause of her problems, put her on proper medication and she was fine in a couple of days. Stay away from this clip joint.

Best place to to for quality healthcare. Presbyterian was awful and would do nothing for my…read moredaughter. 2 visits here and my daughter is well. I highly recommend!!!

Very disappointed! My son requires medication for his medical condition and getting refills has…read morebeen a nightmare! The receptionist is very difficult extremely passive aggressive and has zero empathy! Its been hard because my children mean the world to me and to see any of them being neglected by anyone is really frustrating! At first, it was a great medical facility but it stared to decline and became the worst medical care I have ever seen! Plus they stopped taking medical insurance! It seems like they're discriminating against middle class families! It seems like they don't care about people! Its was very sad because Dr Hazen and his wife seemed like really nice people!