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    PresNow

    2.2 (77 reviews)
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    EC N.

    More shitty healthcare from Presbytain Health. Firstly, very difficult to figure out that it's walk in only. You'd think that would be a no brainer in the website but you got to search for it. Secondly, they cool the place down to 69 degrees so you are certain to be uncomfortable Thirdly, I told the nurses aid, I was having headaches. He left a machine on which beeped loudly Fourthly, rude bitches at the front desk. Guess making $12.00makes you better than me On top of my monthly $957. Fee, I was charged $95. To see a PA with limited English skills. Shame on you Presbytain, what shitty healthcare

    Entrance to urgent care

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    5 months ago

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    11 days ago

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    3 months ago

    The worst care ever. I will never go there again. And I work in the medical field. The staff is rude and uncaring.

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    8 months ago

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    9 months ago

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    11 months ago

    Horrible attitude by day shift. Sent me home with an IV in my arm still! The charge nurse, Robin, has no compassion.

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    1 year ago

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    2 years ago

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    11 months ago

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    10 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    Brenda! The BEST Triage Nurse ever!"You're the Bomb.Com!" Thank you for your professionalism, excellance and care! You're exemplary!!

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    7 years ago

    Helpful 3
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    5 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    Treated me well and not much wait. They have a CT scan there too. Much better then an emergency room if you're I terrible condition.

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    6 years ago

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    2 years ago

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    3 years ago

    Helpful 2
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    2 years ago

    Helpful 1
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    6 years ago

    Helpful 2
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    4 years ago

    Helpful 1
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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    The least urgent urgent-care facility I've ever been to. Sat in the waiting room for hours. Ridiculous. Don't go here.

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    Page 1 of 2

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    Review Highlights - PresNow

    Jason, the paramedic, took blood pressure after nurse Pamela took medical history.

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    NextCare Urgent Care Albuquerque - Waiting room

    NextCare Urgent Care Albuquerque

    (75 reviews)

    Eastside

    The wait time is always floppy floppy. Like could be waiting a few minutes to hours. Just depending…read moreif the everyone has their sh!t together. Even if you reserve a spot online doesn't matter you will wait. And the front desk people allllwwaaaayyyssss are rude. Always. Doesn't matter who it is they are just rude. I don't know why. But the doctors are always great and nice and make you feel better. So in my opinion worth the rudeness and wait time. Better than waiting weeks or months to get into a primary for something that's need to be dealt with now. But make sure you've cleared your schedule cause oh boy it's a task.

    SAVE YOUR TIME AND HEALTH! Don't bother going here. I made an early appointment. When I got in to…read morecheck in there was only 3 people ahead of me. They said the system was down and couldn't get me checked in. However, they were able to get other appointments checked in and seen ahead of me. When I brought up the long wait I was told I had to go somewhere else they were not able to check me in. Directly after I watched them check in 4 other people after I arrived. My appointment was scheduled for 8:30 and they sent me away at 10:45. Was not see at all. They did nothing for me but waste my time while exposing me to others sickness. Came to Duke City Urgent Care. They were professional, courteous, and able to get me see within 30 minutes of arriving without an appointment. PLEASE DON'T WASTE YOUR TIME COMING HERE! They had no care for the inconvenience this caused or my health. I would give them no starts if possible!

    Duke City Urgent Care - Albuquerque

    Duke City Urgent Care - Albuquerque

    (32 reviews)

    Westside

    Wonderful care! We were visiting Rio Rancho from…read moreCA. My husband had an infection that peaked around 5 on the Wednesday before Thanksgiving. Although they were closing at 6, the receptionist encouraged us to come in, no appointments-first come, first serve. We arrived at 5:35. By the time we were seen, 15 min later, our insurance was contacted and approved and a lab test was run. The nursing assistant was professional and personable. The physician assistant (I think Donna) was remarkable: caring, took her time ( said she had plenty of time although 10 minutes away from closing and Thanksgiving ), looked at the lab results, physically examined him, took a thorough history. He did in fact have an infection. She ordered an antibiotic and sent it to Walgreens by our hotel. She encouraged us to call or return shoulder we have questions or problems. We gratefully left at 6:15 and my husband is feeling great!

    The Care that I received here was very kind and warm. I've been trying to get referrals forever to…read moretake care of a broken shoulder that I had and they walked me through getting my referrals wouldn't let me leave till I was done.. I'm very bad at not following through with my appointments. If they take too long or it's crowded and I don't wanna be there I will get up and walk away without even being seen.. the person at the registration desk that helped me was very kind and my back office care from the office staff to the person that took care of me was something I've been trying to get for the last three months that I got done here in a half an hour. Thank you very much. Had it not been for the sign that they had out in front of their office I would've never had the care that I've gotten today..

    Presbyterian Urgent Care - Albuquerque

    Presbyterian Urgent Care - Albuquerque

    (28 reviews)

    Business Parkway/Academy Acres

    The customer care from the front desk to radiology to the medical assistant was amazing!…read more Personable, thorough and professional. Beyond wrestling with illness, it was a wonderful experience.

    I have never been treated the way that I was treated going here last weekend. I am a disabled…read moreperson who is currently dealing with week 9 of shingles pain because I am severely immunocompromised. I went in for nerve pain and myoclonus jerks as well as just the concern that my nerve pain and shingles were getting worse. I had PA John Luna who didn't even listen to my concerns. I told him I had shingles and I had already been to my regular doctor for it, I told him this was the first time I was being seen for it (we did mychart and phone calls with my PCP to diagnose it) but my pcp had been unable to get me in. John Luna told me he didn't have "the license" to prescribe Gabapentin and that it was a controlled substance ('very recently' he said which I thought was interesting, considering I was put on a trial prescription less than 6 weeks ago for the shingles pain and had my roommate pick it up). I did't go in looking for gaba to begin with, I was hoping for a second round of anti-virals, or tests to make sure that my nerves weren't dying. John Luna also put "pain and numbness" on my referral which the neurology department hardly wanted to even accept because they "don't treat pain" instead of mentioning anything about the shingles that are actively diagnosed and still on my body. I have an appointment in October, so I hope that my nerves aren't fried by then! I have never been treated so badly and I'll be filing a formal complaint as well.

    Albuquerque ER & Hospital - New furniture. Comfy, homey feeling.

    Albuquerque ER & Hospital

    (42 reviews)

    North Valley/Los Ranchos

    I had an amazing experience with the doctors & nurses. They were extremely compassionate &…read moreknowledgeable. A very clean facility! The only reason I will not give 5 stars is because the registrar Emily was extremely rude/disrespectful & cold during our brief less than 5 minutes interaction. If you want treatment do not go in when she is scheduled to work if you are already feeling bad you'll feel dehumanized after any interaction with her. My only suggestion would be Please hire employees who are the first point of contact with your patients who are empathetic and not callous.

    I went to to Albuquerque ER today for the 2nd time and am happy to report that both times I had…read moreequally amazing experiences. The receptionist is always friendly and efficient. I can barely tell you what the waiting room looks like because both times I waited less than 5 minutes to be triaged! Every single person who helped me today was friendly, helpful, and compassionate. I went for an issue that I had experienced in the past but last time I went to pres now. The experience was night and day. Albuquerque ER saw me quickly and did all of the necessary tests in a timely manner. I felt like they saw me as a human and not just a patient. While I was at Presnow for 9 hours last time I was out of Albuquerque ER in 3 hours with even better attention to care. Now that I know about this place im never going to another urgent care again. I don't have a single bad thing to say about this facility.

    PresNow - emergencyrooms - Updated May 2026

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