Dr. Wong is very good. I've been to see him 3-4 times now, and he always takes time to talk to me…read moreabout my health situation, any changes that have happened, etc. Not just a cold, analytical approach, but he tries to really understand what is going on. And I'll be honest, Dr. Wong saw that my cholesterol was a little too high, and he suggested I lose a few pounds. But, he didn't stop there. He actually helped me figure out how to lose those pounds. He suggested a diet plan and helped me set goals. Ruffreshing!! On a practical note, Dr. Wong is fairly easy to get an appointment with, which is nice. Over all, highly recommended.

Dr Gee is friendly, takes his time and seems knowledgeable. Ordered appropriate tests, explained…read morethe results and offered the options for care. 6 1/2 hours is a long time to spend in the ER and there was great lag time in waiting and waiting and did I mention waiting, but I am sure he was caring for other Patients during that time.

Who you thought you'd never find...and likely Everything you…read morewere looking for in a therapist: insightful, motivational, compassionate, and inviting. She helped me through a few rough periods and years later, I remain tremendously grateful.

Absolutely loved the outcome! He was able to isolate my medical issue. Definitely was a different…read moreand might I say more effective approach then what I was experiencing with Western Medicine. If you have the opportunity to see him you definitely should! Hands down one of the best experiences I've had with holistic medicine.

I literally owe this doctor my life. He saved me. Thank you…read moreDr. Moses, you truly are a miracle worker. I appreciate everything you do

I brought my child to After Hours Pediatrics because they were clearly ill. During the visit, my…read moreconcerns were dismissed and I was told they were "fine," without what felt like a thorough or careful evaluation. Within a very short time, they was seen by another provider and diagnosed with a bilateral ear infection and pneumonia. What was most concerning was the response after I filed a complaint. Instead of acknowledging that something may have been missed, I was told they could have developed both conditions within hours. That explanation did not feel medically reasonable and came across as dismissive and defensive rather than focused on patient safety. This experience was not only frightening as a parent, but also eroded my trust in this clinic's clinical judgment and accountability. Based on this and prior concerns I've had here, I would strongly urge other parents to seek care elsewhere if they want a careful and thorough assessment of their child.

Would give Dr Web zero stars if possible. Took my son in who had a sore throat, fever, and chills…read morefor 3 days with a known strep exposure and a red irritated throat. She decided he had a cold and refused to do a strep test when we politely asked for one--she was patronizing stating "I've been doing this for 30 years and I'm not going to do it--it's not strep." She had terrible bedside manner and made me feel very small and insignificant which is not how a parent should be made to feel. We took my son in to rule out strep to ensure that if he has it, he isn't spreading it in the community--only to feel ignored and that our concerns were insignificant. Terrible quality and terrible experience overall--avoid Dr Webb at all costs!

My wait was very short, EVERYONE who I interacted with treated me extremely well, from the security…read moreguard to the nursing staff. While I would have much rather been pretty much anywhere else, I really needed medical attention, and the staff made me feel as comfortable as I could have been. I joke when I'm stressed, and the doctors and nurses all took my bad jokes with grace. Best ER visit I have ever experienced.

Slow, poor customer service out front. I asked about the prolonged wait and the lady at the front…read moredesk was curt! Was told not first come, first serve. However the same lady could not provide a time frame, even in general. Now, I speak from ignorance but the answer I got was as if I interrupted her haughtiness.

They listen and help you in the way that works best for you. Not a normal doctor that just gives…read moreyou a pill to mask the symptoms. They look for what's causing the symptoms. Highly recommend!

Staff changes a lot. Most are strangely unfriendly. There have been several visits where things…read morefelt sort of off, just unfriendly, and uncomfortable, but nothing really concrete. Its enough so that I sort of tense up any time before I have to go in. This time I needed blood drawn. I have slight needle anxiety, I always let the phlebotomist know, and its never been a problem. This time the staff acted like I was a serious pain in the ass for notifying them. I was embarrassed and apologizing right and left, but the antagonistic attitude of the staff wound my anxiety up so high I had to leave without getting blood drawn. I figure enough is enough. I will say that, so far, it seems like all you have to do cancel a membership is call and tell them you want to quit. So that's sort of a plus, I guess...

Still waiting a month for a referral. Long hold times and do not respond through their online…read moreportal.

i have been trying to get a primary doctor through Optum since Janury. each call is answered with…read more"call again next month." Why do you sign people up when you don't have the physicians to take care of those already registered with you. Yet every week someone from Optum calls me to encourage me to get my annual exam. sad

The customer care from the front desk to radiology to the medical assistant was amazing!…read more Personable, thorough and professional. Beyond wrestling with illness, it was a wonderful experience.

I have never been treated the way that I was treated going here last weekend. I am a disabled…read moreperson who is currently dealing with week 9 of shingles pain because I am severely immunocompromised. I went in for nerve pain and myoclonus jerks as well as just the concern that my nerve pain and shingles were getting worse. I had PA John Luna who didn't even listen to my concerns. I told him I had shingles and I had already been to my regular doctor for it, I told him this was the first time I was being seen for it (we did mychart and phone calls with my PCP to diagnose it) but my pcp had been unable to get me in. John Luna told me he didn't have "the license" to prescribe Gabapentin and that it was a controlled substance ('very recently' he said which I thought was interesting, considering I was put on a trial prescription less than 6 weeks ago for the shingles pain and had my roommate pick it up). I did't go in looking for gaba to begin with, I was hoping for a second round of anti-virals, or tests to make sure that my nerves weren't dying. John Luna also put "pain and numbness" on my referral which the neurology department hardly wanted to even accept because they "don't treat pain" instead of mentioning anything about the shingles that are actively diagnosed and still on my body. I have an appointment in October, so I hope that my nerves aren't fried by then! I have never been treated so badly and I'll be filing a formal complaint as well.