Was sold a defective standing desk; told to call product support to obtain the correct parts…read more Spent 40 minutes on the phone, parts no longer made, and my credit card payment couldn't be refunded because someone had "deleted the transaction" out of the system. Returned the desk to the store, was told since the order had been cancelled a refund had probably already occurred and to check my statement. I drove home and did so--no refund. I took photos of the statement and returned to the store; clerk wanted a printed statement. She called the manager, who said to do a refund "without receipt," so the money finally went back on my card. The manager said, in a couple of weeks, if a second refund appeared on the card, to "let us know. You know, be that person," implying that I might be dishonest. Given all that had happened, I found that attitude offensive--I fully intended to notify them if a refund appeared. In short, this store sells defective products, expects the customer to do all the legwork to set the situation right, and is rude in addition. I won't shop here again and suggest others don't either.

Definitely a 5 star experience! The clerks are always so helpful; plus the prices are great…read more They'll match prices online, so that's a bonus too. There's a huge parking lot and the store is pretty easy on/off from the freeway. If you don't want to spend any time in the store, you can always order online and then just zip into the pick spot to grab the item. Not quite curbside pick-up, but almost! And, they usually have in-stock items pulled within the hour. Definitely my go-to place for any large order copying too. Jae is super helpful and efficient!

We had specific requests for ergonomic work stations and due to the layout of our work space we had…read moreto get creative. Kershaws went above and beyond to make sure we got the correct dimensions to fit our space and they did an amazing job with the install (even after we requested they come back to adjust it a couple times for functionality-they didn't hesitate and were happy to make it right!) Highly recommended, great customer service with quality and affordable office furniture/supplies.

From the owner: Your Business Source…read more At Kershaw's we are big enough to get you the right product at the right price yet small enough to be flexible to the way you do business.Kershaw's was founded in Spokane in 1900 and has been providing products and services to the Spokane business community ever since. There have been many changes over the last 100 years but one thing remains consistent, our commitment to service.* Free Next Day Delivery* Fax or phone ordering* 1000 of the fastest moving items in stock in Spokane* Convenient Web Based Ordering * Featuring Favorites Lists* Manager's Approval * Options Let Kershaw's help you and your company save time and moneyAsk Us How.

I have been a repeat customer of Davis for a few years and I can't say enough good things about…read morethem! Furniture is of great quality and priced to sell. Almost every time I have been in there, they have exactly what I am looking for and for a reasonable price. I most recently equipped a whole office with furniture from them (desk, chair, small file cabinet and side table) for what it would have cost to buy one new office chair from one of those chain office outlets. It's all trusted name brand furniture, in great shape and fits our needs perfectly. I will always go there first when looking for new office furniture items. In my opinion it is the best value in Spokane. PS. Talk to Joe!

I just bought a brand new chair from Davis and this place was great. I needed a new office chair…read moreand wasn't wanting to spend a small fortune like you would at some other stores or online. I had already boughten a chair online and it arrive broken and I battled with the company for months to fix it and they never did. This store exceeded my expectations. Upon arrival they immediately greeted me and asked me what my budget was and only showed me chairs within by budget which I thought was great because usually sales people want you to exceed your budget. My chair is super comfy and I am looking forward to using it for my online schooling. Will definitely return to purchase another chair or office furniture when needed.

This business practices very unethically. They will attempt to hold you and your business hostage…read moreif you dispute charges for services they claim to have rendered but in fact never have. I would not recommend this business to my worst enemy. Stay far far away and avoid countless amounts of headaches from dealing with these people. Very unethical and just bad!

Absolutely will not ever recommend this company to anyone. We have let our neighboring businesses…read moreknow to NOT switch to this company when they call for references! The tech folks are great when they come for repairs, not their fault. But our copier is not good quality and broken down so very often. We are close enough to the end of our service that we are going back to previous copiers and Royal Business Systems is refusing to help in any way! Just shows we are making the right choice....

I needed a machine looked at immediately. RBS sent a service tech out immediately to fix the…read moreproblem with our most important machine, saving us money and time. Would recommend again and again.

Stay far-far away from this company. The branch manager is a joke! Promise the world, delivers…read morenothing. Will never buy anything from them ever again. Terrible customer service on top of crappy equipment.

Terrible Customer Service Refuses to Fix Issues with printers that service customers Stuck with a…read morelease on them and get ZERO Help STAY CLEAR of this COmpany

Office Tech rescued my laptop twice and did a hardware cleaning once too. I try to be self…read moresufficient, but sometimes I need help. Each time I was very impressed with their help. I took my laptop to them to (1) complete a Windows update that was giving me trouble, to (2) uninstall a Java version that I couldn't uninstall, and to (3) clean the dust from my laptop's internal fan. I highly recommend them.