Up until today, every single time I went there, there was always an administrative "glitch" that…read moreextended my visit far beyond what it should have taken. Today, that changed. The people they had up front were outstanding and really pleasant to interact with.

My first experience with SimonMed - I received a call from their scheduling department - it was…read moreautomated and asked me to hold. when a person came on they asked why I was calling. I told her it was you who called me. After figuring out who I was she said she needed to schedule my MRI, then suddenly I am in an automated survey asking me to review them. I faked remarks then it said thank you and disconnected. I called the number back and got someone who said they needed my insurance info, which should have been included in the MRI order, then in the middle of my reading it he said he got an "alert" saying only one person could schedule me and he did not know why so he would transfer me to her. During that transfer the system asked me to enter the "extension" I needed, but he never gave me an extension number, then it disconnected. me. I called back again, it rang once then disconnected. I waited a few minutes, I called back again, the lady said she saw the "alert" under my info and gave me the lady's extension, but she would text her before transferring me. then she said the lady was on another call and would return my call. So when they call you to schedule you, it's like a telemarketer system that puts you on hold, and good luck getting the person who called you who's apparently the only one who can schedule you. Now I am afraid to even use this company for an MRI if they are that messed up.

Heads up for folks to steer clear of this imaging company!…read more It's become more and more like a third world country experience to have scans done at Simon med! I went there at my practitioner's recommendation because she prefers the fact that they have radiologists who send over reports to her, and I understand that being very important. However, it's just not worth the hassle. I have had negative experiences with Simonmed more than once, but this time was the last time. A few days ago I went in for an appointment for an MRI of my chest and abdomen. No big deal, I've had tons of MRIS. But there was no way I could have anticipated what was in store for me. The radiology technician was pleasant. She kept suggesting that I cancel the test though, because she said the machine was so old that they were having difficulty getting good scans for the ordering practitioners. I have been deluged with many medical tests over the last 6 weeks and I was just weary, so i responded with: "I'm sure these tests will be adequate or you wouldn't be in business, right?" Well, that was probably wrong. The technician told me the MRI would be around 25 minutes. I went into the tube, but then some rather odd things began taking place. First, I was wrapped with a thick blanket around my chest area and then strapped in twice with belt like pieces of fabric or leather. Next came some kind of metal apparatus that was snapped over my chest with part of it extending up over my lower face. In addition, she began packing between my arms and the MRI tube with plastic foam pads, saying that the machine tends to get very warm and that would keep me cooler. Wow. I should have seen the red flags by this point, but I was pretty chill about it all, having had many scans that included mri's. But the "clincher" was when she was ready to begin and I was all packed in to the machine and she mentioned that there was no longer a working bulb to squeeze, if I wanted to stop the scan. But she reassured me that wasn't usually a problem for anyone because this was a short scan series. I thought well, I'll just kick my legs to let her know if I need out, but I'm thinking "what's the big deal; this is only 25 minutes." Wrong again. I noticed as the scan continued well beyond the 25 minutes, that I was getting excessively warm in the machine. I was beginning to really worry about what was happening. Finally at about 45 minutes I'd had all I could take and I started kicking my legs. Fortunately she saw me doing that and she said she'd like to get a few more because the scans were so poor quality, and I said no. Apparently the machine was quite antiquated and they were unable to keep the heat levels down inside the unit. I was the victim of all this, not to mention the inability to let her know via a regular squeeze bulb, that I was done with the heat & the discomfort. I spoke with another radiology technician this week over at Dignity Health at the hospital when I was going for some CT scans. The technician mentioned that the older MRIs run hot, don't have fans, are smaller in size, and of course don't provide very good images. Why does simonmed still have antiquated equipment? Is the antiquated equipment dangerous? And also, I believe that a patient should never be asked to go inside a machine that runs this hot and where the patient has no clear-cut way of letting the radiology technician know that they want to end the scan session. All of this was very unprofessional and a very very unpleasant experience for me, the patient! I shudder to think about some older people who go through these scans at Simon med, and don't speak up for themselves or get stuck in the machine like I did before it was too late to get out. I was packed in there like a sausage. I want to say that I am not claustrophobic and again, I've done many scans like this. But never have I experienced such a deplorable situation in a medical facility while having images scanned!

Today was amazing, since I already filled out forms online, the wait was real short. We walked in…read moreand there were lot of people in the waiting room. I checked in and within a minute I was called back. The technician was nice and friendly talked me through the steps and within 5 minute we were done! It was nice to get in and out fast. Oh speaking of fast....I finally got to eat lunch!! Sweet!!

After exhausting the gamut of conventional treatments over 18 months (PT, chiropractic treatments,…read morecortisone shots, pain killers, etc.) to manage the neck pain associated with whiplash, I opted to try acupuncture. In just 1 treatment, Dr. Godman eliminated ALL of the pain! I'm now a believer in acupuncture, especially when performed by Dr. Godman! She's AMAZING!

From the owner: We specialize in hormones, adrenals, thyroid, digestion, heart health, men's health, well woman…read morecare, Lyme's disease, IV therapies, natural medicine and more.

My husband has received excellent care at the YRMC-East, in Prescott Valley! We have made multiple…read moretrips to the ER and he was admitted twice. The workers quickly signed us in, and the triage nurses promptly documented the details of my husband's health issues on each visit. As we waited in the ER, he was taken for tests and had blood drawn by workers who were part of an organized team. The nurses and doctors were attentive and knowledgeable. Even the workers who cleaned the rooms were cheerful and efficient. During one trip, William Clark took the time to share more information about my husband's health issues than my husband's past cardiologists ever did. On another visit, Dr. Valdez, Lupe (the Health Coordinator), and the two virtual nurses went ABOVE and BEYOND in an attempt to connect my husband with better health care once we left YRMC -East. Their enthusiasm and need to provide the best care for my husband was heartwarming which relieved so much of our stress and gave us hope! We want to Thank the whole YRMC team for the dedication, service and kindness that they provide to their patients! Tom and Carol

Less than 1 star. Tests ordered not relevant to visit $$$$…read moreThis hospital is definitely designed to make money!

Friendly staff from checking in to the physician to leaving the office. The physician I seen was…read moreeager to hear you and doesn't rush you threw like your cattle or a number and help with follow ups. While they don't do any blood work/labs here they do EKG's and ultrasounds/echo's here but I think that's about it. Otherwise you be referred to a laboratory you choose. Glad I found a good Cardiologist and friendly, welcoming Nurse

Dr. Minaskeian truly gave me my life back. I underwent an ablation for PVCs, and from start to…read morefinish, the care I received was exceptional. He took the time to thoroughly explain the procedure, answered all of my questions, and made me feel completely at ease. His expertise and precision were evident, and the results have been life-changing. Dr. Minaskeian is a master at what he does, and I am incredibly grateful for his skill, compassion, and dedication.

Dr. Milisen is an incredibly knowledgeable and compassionate physician. He is deeply empathetic,…read moretruly listens, and has a rare ability to understand patients with complex and challenging health issues. He takes the time to look beyond surface symptoms and get to the root of what's really going on. I felt heard, respected, and confident in his care. A fantastic doctor whom I would highly recommend. All of his staff is amazing as well!

Highly trained and educated and great staff If you have…read moreissues with mold, metals, and toxicity, Dr. Milisen should be your first contact!

Stay away. They quoted me $500.00 for a procedure out of pocket (since it it not covered by…read moreMedicare which I was aware of), then billed Medicare $1200 and when Medicare did not pay as expected they are billing me $1200.00. If you do use them get an iron clad signed quote of the fee they will charge you. And don't use Dr. Dicker.

Dr Gordon may or may not be a good Cardiologist, but his office certainly is worthless. I went to…read moresee Dr Gordon after a minor stroke at my primary care physician's request for a heart monitor. At first, he seemed confused as to why I was there but finally figured I needed a monitor which, they arranged, and he also prescribed a TEE procedure that he did not do in his office. His office supposedly contacted the hospital to arrange. The hospital said it was unusual that a cardiologist wouldn't do this procedure himself and said they would have to contact other cardiologists to try to arrange. Never heard back after repeated contacts to both Gordon's office and the hospital. As for the heart monitor, I returned it per their instructions. However, I never received the results. I contacted Gordon's office numerous times for the results and my Primary Care Doctor tried at least 2 different times with no results. However, Gordon's office was very punctual in billing me and demanding payment for the amount the insurance companies did not cover, even though they did not give me the test results. My advice, look elsewhere for a Cardiologist.

This business is very poorly run. Do not, I repeat do not go to this business. They do not return…read morephone calls. They do not communicate with their patients. This is the worst experience I have ever experienced. This is like going to a fast food restaurant and working with minimum wage underpaid workers. They do not care about your pain and suffering. They are only looking out for the almighty dollar.