Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

Thomas provided excellent service today and was extremely knowledgeable about our plumbing issue.read more

Excellent service from Sergio! Professional and get the job done! Highly recommend him!read more

My experience with Preferred plumbing was very positive. They took and provided pictures of the…read morebefore and after. I truly appreciate that because some of the work was done under the house where I couldn't actually see what the issue was and what they did to rectify it. They also communicated with me every step of the way making me aware of a couple of other situations they found that needed repair. Once, I gave the okay, they proceeded to repair them as well. They are affordable and honest. They rectified all of my issues in a prompt and professional manner. I highly recommend this company and I would definitely use their services again.

Needed a new water heater. Jason arrived at our set time the next day and explained the options and…read moreprocess thoroughly. He and his team were clear and professional and finished the job in a timely manner.

Jake at The Water Heater company was amazing. Such a great guy and he did amazing work…read more Unfortunately my old machine had to be replaced, and Jake came right out, gave me a great quote and started the job that day. Communication with the company was fantastic and clear. And when we needed to make some few adjustments soon after, Jake came right back out. I wanted to thank Jake for the great work and for being super helpful and cool!

I had a great experience with The Water Heater Company, especially my technician, Mike. He gave me…read morea fair assessment and went out of his way to help me find the warranty on my tankless water heater. He was honest about the products and my options, which gave me the confidence to go with his recommendation. I really appreciate the excellent service. Thank you, Mike!

We had an excellent experience with Water Heater Warehouse. We had our gas water heater replaced…read morewith a GE Geospring heat pump water heater. They were the only plumbers in the area who were willing to install the GE units and one of the very few who seemed experienced with installing heat pump water heaters. Many of the others we spoke to seemed more interested in steering us away from a heat pump water heater. They also installed a hot water recirculating pump for us. The technicians Sergio and Luis did a great job with both installations and were able to deal with some unexpected complications and Marie in the office was very responsive to our questions. The price for the water heater was over $700 less than an estimate for a comparable Bradford White water heater from another plumber, while the price for the recirculating pump was over $700 less. In fact, the price for the pump and its installation was $350 less than the price for the pump alone on the manufacturer website. I highly recommend them!

Third time using WHW. Twice for residential and once for business. All 3 experiences were great…read more Don't hesitate to contact Chris and his crew when you're in need of a water heater. Thank you again, Kirk

These guys were great at re-routing my gas line when I needed room for my new stove. My gas line…read morewent into the area that was meant for my oven. So when I replaced my oven, my new oven was deeper and would hit the gas line. I needed someone to change the route of my gas line so that my oven use the full space. Called and got a visit the next day and gave me an estimate on how much the work would be. I accepted and they came the following day to do the work. Service was very friendly and thorough. I would definitely recommend!

Matt and Danny did a great job I had no water power and they fixed it. I would them againread more

Save my butt twice! Best services and prices!! Great service as requested! Did not beat around the…read morebush and gave it to me straight without trying to up sell!

From cold shower to fixed water heater in less than 2 Hours!…read more...at a reasonable price. Speedy attempted to walk me through the re-light process over the phone. When that didn't work, a technician was dispatched and arrived in 30 minutes (as promised). Michael wasn't able to re-light either, but had a replacement module in the truck. We're back to having hot water for under $250. (With warranty). I highly recommend Speedy Water Heater Service.

Meant to write this review earlier but a while back we had a plumbing emergency on a weekend…read more Called 3 places and Western Rooter was the only one that got back to me. They had a guy over within an hour and he got it taken care of right away. Really appreciated that, especially on a weekend. It did cost extra for the after hours call but honestly it was worth it. Was just glad to have it fixed that night and not have to keep calling around. Would definitely call them again.

WR replied to my general inquiry for a plumber on Yelp very quickly as did numerous other plumbers…read more Looking over the process on Yelp seems like making an appointment required a phone call still anyway. Decided to give these guys a try so called them and was able to make a same day appointment. Robert texted ahead of time and arrived within the arrival window. He was very nice, answered all my questions, and fixed 1/4 problems we had. One other issue he says could not be fixed and another he could not find a problem to fix. For the last problem, he said he to see if he could get the part and that he would get back to me. If he made an effort to reach out I missed it and as far as I know he never followed up. Since I was surprised that a special part was needed, I went out to get my own part and will try to fix it myself later. He did fix the main issue we called him out for. Given the mixed experience, I will likely try one of the many other eager plumbers who contacted me on Yelp and give one of them a try in the future, but I will not be opposed to using WR again.

My tankless water heater started leaking last night, and the manufacturer Noritz recommended their…read morecontracted plumbing company to me. The water heater company is able to schedule me for the earliest available appointment this morning, which I really appreciated. Daniel was absolutely wonderful--very friendly, professional, and knowledgeable. He quickly identified the problem and even helped contact Noritz to check whether my water heater was still under warranty. He clearly explained the available solutions and helped me choose the best option. He did an outstanding job and was patient taking the time to answer all of my questions. Later after, when my husband came back home, he explained everything thoroughly again to my husband. I truly appreciate his professionalism and excellent customer service throughout the entire process. I would definitely recommend the company to any of my friends or anyone who needs plumbing services.

Thomas was great. The operator let me know he can come a little early so he came 40 min early which…read morewas great. He was so kind and thorough throughout the process. He kept me informed and was clear about all the options available to me. The service was to do my annual tankless water heater maintenance. Services like this could be intimidating sometimes because the people could be a little condescending but Thomas was the complete opposite of that. The whole process was convenient and worth the cost.

The highest praise for Steve's 5 Star Service! I'm absolutely astonished with their service and so…read morehappy I chose this company to handle my HVAC replacement. They provided white glove service from quotation all the way through installation. I was simple to book a same day inspection and quote request for a new HVAC unit online. The repair technician Angel Perez was just that, an absolute angel. He was unbelievably kind and knowledgeable. After meeting with him and hearing him speak to other members of the company over the phone, I knew this was a special company. The employees spoke to each other like family. Once I submitted my signed contact online, Angel thanked me for choosing them and welcomed me to the family. Contract provides excellent warranty on parts and labor. Unit included install of ecobee smart thermostat, which I am in love with! Not sure how I got by all this time without one. By far the best quoted price out of the four I received. On the day of installation I received a text update with a photo and name of the lead installation technician Jon Neves. He and his team arrived right now time and finished the work exactly at their provided estimated completion time. The team placed a mat by the front door entrance to my house, which was a very nice touch, covered carpeted areas where they would be walking. After the job was complete they vacuumed their work space and it was like they weren't even in the house. The group of guys working in the installation took great care in everything they did. My installation required a crane to get the unit on top of my house and The Purple Crane was in and out quickly. The crane didn't disrupt my neighbors or even the trash service that morning. The crane was in and out in less than 30 minutes. Highly recommend Steve's 5 Star Service. They offer a service membership for less than $20 a month to handle HVAC tune ups, water heater flushes, and any service needs. You read that correctly, they also do plumbing! They will now be my go to for any plumbing needs. I'm due for a new water heater and I will be contacting them in the near future to handle my replacement. Steve's 5 Star Service took such great care of my baby girl and I during the heat. They were urgent to get us some reprieve from the heat and cool air into our home again. They are the nicest group of people I've ever hired. True to their word, take great pride in their work, take respectful care of their customers and provide easy breezey service. Shout out to the wonderful team that assist me on this project: Angel Perez, Jon Neves, Brad, Javier and The Purple Crane. Thank you thank you! I cannot thank you all enough! It was a pleasure working with you. Breana Cumberland Smith Chino, CA

Great response time. High prices. Great customer service…read more I needed my garbage disposal fixed. I'd purchased a replacement for another house years ago so just needed it installed. $398 for install only. Job took less than an hour. I did it because I didn't have a lot of time to get it done. I called around and could have gotten it done for 1/2 that. Lesson learned... I can't say I won't use them again but it would have to be for an emergency only, as they are super responsive.