Facility is great, clean, well staffed. The staff I came in contact with were outstanding! I…read morereceived prompt quality care.

Nicest staff I've EVER come across at an ER. HIGHLY RECOMMEND! I've been hospital to hospital &…read morethis is by far the kindest!!

I had my right ankle hardware removed and it went very well and quickly. Dr. Patton is a pleasant…read moreand professional doctor. The staff was very helpful and very nice. My only critic was the office temp at a cold 68 degrees. They followed up the next day to see how I was too.

Thank you to Dr. Wong and his team at Advanced Ambulatory Surgery Center for the precise care they…read moreprovided to my mother-in-law. Dr. Wong delivered personalized, compassionate treatment. The procedure was successful, relieved her symptoms, and healed quickly. My mother-in-law is now comfortable and has regained hand function. Dr. Wong provided highly elevated bedside and treatment options. He is an excellent surgeon.

I went here to see Dr. Preeti Chaudhary, and she was wonderful. I'm so thankful my referral was for…read moreher--she was extremely thorough, shared detailed information, and explained everything so clearly that I fully understood what was going on. She is exactly the kind of doctor I'm always looking for. Sadly, she's a specialist and not a general practitioner, so I can't see her for everything. The office staff are friendly and helpful, and the building is very nice and inviting. It feels less like a hospital and more like a comforting, welcoming space.

I've been coming here for years. My doctor always requests a diagnostic mammogram and for a while…read morewas following up with ultrasounds. This is the only location that offers those within Pomona Valley Medical Center. Which essentially means the radiologist looks at it immediately and provides you with the results right there. It's about as good of experience as you can get when it comes to that exam lol. The security staff, reception, and all the staff are all pleasant and helpful. They offer nice changing rooms and lockers to prep for the exam, and the entire process is usually pretty quick. Personally, I appreciate getting the official results quickly. It is also always followed up with official results from my doctor as well as a letter in the mail.

I recommend the surgery center. Everybody was awesome caring, attentive specially Nurse she was…read moregreat. Totally recommend this place.

Waste of time!! Should have listened to al the negative reviews before fasting all day with a…read more1:00pm appointment. Went to appointment only to be told inside of a packed waiting room that it's going to be at least another hour and a half to be seen. Not going to wait around and get procedure done here as I know will only lead to further problems with this office.

THREE WORDS: GLORIFIED DRUG DEALERS…read more I left this urgent care extremely disappointed. My experience felt like the doctor's role was simply to write a prescription rather than actually evaluate my condition or discuss treatment options. When I asked questions and was looking for medical guidance, I didn't receive any meaningful explanation, opinion, or advice on what might actually help me recover. The billing experience was just as off-putting. I paid cash because I don't have insurance, and I felt like I was treated with suspicion because of it. Before I ever received any treatment, I was asked to pay multiple times and had a credit card terminal put in front of me at least three separate times. Instead of the typical process of receiving a bill or paying at the end of the visit, the focus seemed to be on collecting payment before providing care. If all you need is someone to write a prescription, this place may meet your needs. But if you're looking for a physician who takes the time to evaluate your condition, explain their reasoning, and provide thoughtful medical guidance, I'd recommend going somewhere else. I left feeling rushed, unheard, and no more informed about my condition than when I walked in.

My visit with Kandin Maraquin at MedCove Urgent Care in Upland was one of the most unprofessional…read moreand upsetting medical experiences I have ever had. I went to urgent care because I had pulled a muscle from excessive coughing. I had strained the back of my neck, had soreness in my chest area, and developed a sharp pain in my side. The pain had been present for several days, and I simply wanted a medical evaluation and possibly medication to help with the discomfort. Instead, what I received was fear, panic, and emotional trauma. Within minutes of speaking to Kandin Maraquin, I was told that I was having a heart attack. Not that it needed to be ruled out. Not that there was concern. I was told I was having a heart attack and needed to go to the ER immediately. If I did not have transportation, I was told an ambulance would be called. I was completely blindsided. What was most alarming was how quickly this conclusion was reached. I felt like he immediately jumped to the worst possible scenario without taking the time to properly evaluate me, ask additional questions, or perform a thorough examination. The entire interaction felt rushed, dismissive, and lacking any level of compassion. I was there less than 10 minutes.. His bedside manner was nonexistent. There was no reassurance, no empathy, and no concern for the emotional impact of what he was saying. It felt as though frightening a patient was of no consequence. I was visibly upset, terrified, and in tears, yet there was no attempt to calm me down or explain things in a professional manner. I left that office genuinely believing I was having a heart attack because of how aggressively and confidently it was presented to me. Even after an EKG at the office, did not indicate that I was having a heart attack, I was still sent to the emergency room. Out of fear, I followed the instructions and spent approximately eight hours in the ER. The outcome? No heart attack. No cardiac emergency. No life-threatening condition. The emergency room physicians determined that my symptoms were consistent with pulled and strained muscles caused by excessive coughing, including the muscles in my neck and chest area. After hours of fear, tears, anxiety, and emotional distress, I was told exactly what I suspected from the beginning. I understand that medical providers must be cautious when chest pain is involved. What I do not understand is how a healthcare professional can communicate in such an alarming, insensitive, and unprofessional manner. There is a significant difference between saying, "I want you evaluated further to be safe," and telling a patient they are having a heart attack before a thorough evaluation has been completed. No patient should leave a medical office traumatized. No patient should leave feeling like they were treated as an inconvenience. No patient should leave in tears because of the way a healthcare provider chose to communicate. My personal impression was that the situation was handled with poor judgment, poor communication, and a complete lack of empathy. I left feeling that my concerns were not thoughtfully evaluated and that the provider was more interested in rushing me out the door than actually treating me. Patients deserve professionalism, compassion, and careful communication. Unfortunately, I experienced none of those things during this visit. This experience was frightening, unnecessary, and completely unacceptable. I would never return to this provider, and I sincerely hope management reviews how patients are being treated because no one should walk into an urgent care for a pulled muscle and leave believing they may be dying.

Pomona Valley Outpatient Pavilion is located at the Pomona Valley Health Medical Center. I came…read morehere to get occupational therapy for my hands. Check-in was easy. Check-in staff was pleasant and helpful. I arrived 30 mins early as requested. I filled out some forms. Once done, I waited about 15 mins after my initial appointment time. The occupational therapist and his assistant were very friendly and nice. They were very thorough. Thank you! I did a few stretch exercises that helped loosen my shoulders and back which in turn will help with my hands. It's a good start. This was my first initial evaluation that took about 2.5 hours. My hands are not going to recover back to 100% from one session. It will take some time for full recovery. I will continue my occupational therapy until my hands are back to full strength and mobility.

Had to go hear for my Total Knee replacement AND my husband's cataract surgery. The nurses are very…read moretentative & are very nice. They make sure you understand all things and everything that is being down to you, each step of the way. I highly recommend this place for your outpatient surgery care and needs

My husband went in today to have a kidney stone taken care of. We were greeted at the front desk…read moreand treated very nicely. From the moment we walked in, to his pre-op nurse, his nurse for surgery and his postop nurse he was taken care of with such care. The facility is very clean, well lit and plenty of parking. Dr Pineda did a great job on surgery and the anesthesiologist was very good. I would definitely recommend this location if you're having an outpatient surgery.

I am very disappointed with my experience at the Casa Colina Physician's Clinic. I arrived on time…read morefor my scheduled appointment, yet I was left waiting for approximately 40 minutes before being seen. What makes this especially frustrating is the double standard. Patients are expected to arrive on time, and if a patient were 40 minutes late, the appointment would likely be canceled or need to be rescheduled. However, when the physician's clinic is running 40 minutes behind, the patient is simply expected to wait. I understand that unexpected delays can happen in a physician's office, but 40 minutes is a significant amount of time, and patients' schedules should be respected as well. At a minimum, patients should be informed when there is a substantial delay and given an estimated wait time. Casa Colina Physician's Clinic should hold itself to the same standard of punctuality and respect for time that it expects from its patients.

Great place Drs that actually care about your well-being…read more Totally recommend this place. Friendly staff

Do not go here if you are a veteran needing a C&P exam. My father was diagnosed with terminal…read morecancer and his case has an expedited need. Almost a month has passed and NP Annette M. Hollenbeck has not uploaded the DBQ/examination. I've called multiple times (8 times) and spoken to the receptionist on 3 occasions who informed me she was present, but she still refuses to upload the documentation. I've contacted QTC Leidos who scheduled the exam and they were equally upset stating they've reached out multiple times and she has not responded as to why she could not upload the small (approx 4 pages) that the VA needs to progress his claim. Care Quality = poor.