Keep kind in mind! Today I visited a fantastic bike shop with a great attitude. I brought my son's…read morebike in today to have his chain pulled out from behind his speed cassette. It was what I thought to be a quick fix, but it turned out to be a bit more involved. The guys were incredibly helpful and took the time to cut the chain, realign his derailleur, and install a new one. Gabe and the rest of the team were amazing and could've asked for more. While I waited for my son's bike to be repaired, I had the chance to check out some of their Specialized bikes, which were really impressive. They're definitely worth considering if you're looking for a great bike shop or a new bike.

I was visiting one of my properties that I manage in Buffeur Creek and noticed the Kind Bikes and…read moreSkis Shop on the left as I passed. I turned around and pulled up to the Store and walked in. I wasn't aware that here was one in Vail! The Shop looked Great as I walked in. The Manager and 1 Employee was there and were very courteous. They had a Great Selection of Bikes and Skis. I will definitely be taking my Bikes and Skis there from now on! Thanks, Roy p.s. The Manager was very Professional! I can't wait to return soon.

I hate leaving bad reviews- but buyers beware of ordering for shipping!…read more We ordered a a pair of skis and UPS delivered it in a box that was completely crushed and split open. I could see the skis before even opening the package. Of course I wanted to return it as I don't even know the condition/ how compromised the skis were. I immediately sent photos with delivery timestamps and regardless of how UPS shipped it- the way the company handled it was so rude. The Director of Operations called me the next morning and did not apologize once. He was so condescending and said he already discussed this with me via email. The packaging was so compromised that I couldn't even reuse it to ship the skis back safely- he asked me why I can't you just tape up the sides and ship it back. I kept trying to explain that I was nervous to returned expensive equipment in a completely damaged box- I wanted to ensure I got a refund and prevent further damage to their afraid these expensive skis he didn't care- so condescending and rude - No accountability. No ownership. No solution. Just deflection and attitude. If this is how they handle a straightforward shipping issue, imagine how they handle real problems. Ski equipment isn't cheap, and customers deserve better than being told to fix the company's mistake with a roll of tape. I'm shipping it back as is and if it's damaged further it's not my problem. I will not be ordering from them again, and I will not be recommending them to friends or fellow skiers. There are plenty of other retailers who value their customers & their equipment.

Nice enough but everything is old out of the way if you are not staying at the resort…read more The staff is super nice but they put me on skis that couldn't grip ice and almost killed me. The staff is extremely nice though and that makes a huge difference.

Stopped by the day before to hold 2 bikes. I'd recommend doing that, so you get a rental, they have…read moremultiple locations and will make it happen with a heads up. Bikes were well maintained, which as a cyclist is very much appreciated. John Johnson set our seats and gave us the run down on E-bikes. We went about 40 miles up to Vail top of the ski slope and back down. Bikes performed perfect, good tread on tires, good breaks, everything well aligned. Thank you Venture Sports for a great day!

Really frustrating experience. We were in Beaver Creek for the weekend, and my husband realized he…read morehad left his beanie at home. We walked in at 5:20 and two people welcomed us in, and the person at the counter promptly told us the store was closed. All posted hours and hours online read that the store was open until 1800. Another person was allowed to come in and check out. We were turned away. My husband had planned to buy two beanies as soon as we walked in. It didn't feel great, and almost felt targeted.

Fred Groos is hands down the best bootfitter I have ever worked with. My family previously…read morepurchased three pairs of boots from a high-end bootfitting store in the Vail Valley, but I decided to try Sun & Ski--and I am so glad I did. Fred was patient, incredibly knowledgeable, and genuinely compassionate. He listened carefully as I explained the pain I've experienced in ski boots for years--even those from expensive specialty shops. For the first time, I truly felt heard and understood. I have skied my entire life, starting at age four, and I had never known skiing without boot pain. Fred took the time to explore multiple solutions and never once rushed me. He genuinely cared about getting it right. Some shops don't seem to take female skiers seriously, but Fred absolutely did. I hadn't even planned to buy boots that day; I was just browsing. But thanks to Fred's expertise, I ended up purchasing the best boots I've ever owned. I literally cried when I skied in them--no pain and no break-in period. I had resigned myself to the idea that I'd need $1,500 custom boots forever, but Fred found the perfect pair for me for just $600, tax included. Because my experience was so incredible, I insisted my husband return the following weekend to buy his boots from Fred as well. Everyone at Sun & Ski is kind, knowledgeable, and treats customers with genuine care--better than I've ever been treated at far "fancier" stores. We will be buying our boots from Sun & Ski for life. Thank you, Fred. We appreciate you more than you know.

I was looking for new snowboarding boots to replace the ones I have had for over 10 years. Walking…read moreinto Sun & Ski Sports hopeful but also realistic that they may not have a boot to fit me due to my size 5 foot. However I was fortunate enough to work with Colby who immediately directed me to a pair of 2023 Men's K2 Thraxis boots. These are killer boots for the 50% off price. Colby was beyond helpful and he was stoked to see these boots go to the right person. All in all a great experience, thanks to Colby!!

They did an exceptional complete grind, tune and wax on my Atomic SL race skis. I'll be back.read more

Incredible tunes! I started going here once I started to see how busy they are. Great service and…read morestaff, and the machines they use are apparently extremely advanced. The prices are still as reasonable - if not more - than others in Vail and Beaver Creek. I was helped by Jason and Jonathan and they were super nice, very helpful, and knowledgeable. I know bring all my family's equipment here.

Went to Christy's on two occasions looking to buy a full new setup: set of boots, skis, poles and…read moreboard bag. Both times the employees were condescending to my questions and curiosity about their products. I dealt with Alex - who was very cold and uninterested. I had to engage him and drive the whole convo as wasn't greeting anyone. And also dealt with a heavier set gentleman with glasses (wearing a polo shirt).. who was condescending and gave a know it all vibe. I asked him to try on a pair of boots, and he basically said no, and shut down the conversation. I took my business elsewhere and spent $2200 (including the same boots I wanted - and for $100 less). I would recommend either shopping with Ski Mountain All-Stars (Avon) or Vail Sports (next door) - both super friendly and actually have better prices for same items.

Very disappointed in the exchange policy . My wife received a gift from the store from some guests…read morethat we're staying with us. Unfortunately, it was the wrong size. The tag is still on the shirt with the Christie sports information but unfortunately she was told there's no exchanges without a receipt.. We will not shop there anymore. There's many other stores in Vail Village that offered the same brands and services they do.

Koby was amazing and super helpful. I needed a new snowboard and he was very knowledgeable and…read moreextremely patient. He helped me find a board that worked for me, and made sure that I was happy with the set up of the bindings. Overall, great customer service!

Been coming to Avon on ski trips for years. Christy sports is a stop every year to check out their…read moregreat gear deal. My friends and family have rented for years. This year after ski day one I realized my foot was extremely uncomfortable. (Old dude with a bunion that's getting worse) I stopped in at Christy and Joe the boot specialist was super. He offered to punch out my boot while I waited but also let me try on some new boots for comparison. We decided to punch out my shell and after a short wait to let it cool off after heated adjustment I was back on the slopes. World class service without high pressure sales.

Needed a part that I lost for my snowboard bonding. Went to many shops and this was the only shop…read morethat were experts with snowboards and had the is I need. Quick and friendly service. Got a sticker souvenir to support the business!

Stopped in to see if Buzz's could help me with my binding, screw fell out of the toe strap. I…read morewalked in and was greeted by staff immediately and asked how they could help. Showed them my issue and they immediately went out of their way to find what I needed and modified the strap to get me back on the hill. I walked through the shop to look around and they have a good selection on boards, skis, and accessories and at great prices. If you are in the vail area I highly recommend stopping in and supporting a local ski/board shop. Thank you Buzz and staff for the help.

I needed a repair done on a very old fur coat that had sentimental value to me. The other store in…read moreVail told me it was not repairable. Fantasia Furs didn't disagree, but offered to have their repair person look at it to see if anything could be done, while telling me that she was currently out on leave and they didn't know when it would be done. That was just fine with me as I couldn't wear it anyway. And they did it! The owner here was so kind to take the extra time and care to investigate further. The price for the repair was extremely reasonable, and now I have it to wear for the rest of the winter. So far the repair is holding up well. Thank you so much!

From the owner: We have the most beautiful fur coats, boots and accessories.read more