Allison made this process seamless from start to finish. Her suggestions and guidance made this so…read moreeasy and enjoyable. The attention to detail and the incredible crew that she has made it all go so smoothly and they finished exactly when they said they wood!

Amazing install, amazing communication, amazing finish. This company was A+ from start to finish…read moreand designed a wicked cool product!! Suggest them 100%!!

This company was great to work with. Had my pool winterized and they had good communication and…read moreexplanation of what they were doing. Completed the job quickly and cleanly. Was flexible in scheduling and had very quick responses when I made an inquiry on yelp. Would recommend to anyone I know with a pool.

I started using Ken after a family member had recommended him a while ago. We have an in ground…read morepool that was serviced by another commercial provider for years. I had been having fits with my pool sweep not getting the bottom of the pool cleaned. The other company tried for seven months to fix the issue but they weren't successful (and they charged me each time). I called Ken and explained the circumstances to him. He said he had some availability later that evening and swung by the house. In a matter of a few minutes, Ken analyzed the issue, got parts from his truck and fixed it!!! We decided to have Ken maintain our pool since! Over the last four months, Ken shows up when he's supposed to, our chemicals are typically well balanced, and our pool sweep is still performing well. I highly recommend Ken and his services.

I've used cabana pool and spa since we moved into our home in 2024 for various needs. They are…read morealways communicative, punctual, professional and go above and beyond for their customers. If I could give them 10 stars I would!

I decided to try them for a pool opening this year. The two guys that came out were nice, but…read morethat's the only positive thing I can say. The next day I noticed a bunch of white stuff sitting in the skimmer basket. When I called the owner about it, he berated me and told me I should've left alone that it would absorb over time, as if I'm stupid and haven't had this pool opened 15 times before. I had to insist on him sending the other two guys back, only to find out that they forgot to take out the stopper. They also proceeded to tell me I needed a new filter, which it turned out was not true, after I had my old pool guy come back to fix their mess and found they had just not countersunk the knob correctly, so it was leaking. Then they tried to send me a bill for $550 for the pool opening. I should bill them for having to have another pool company come and fix their mess.

We just opened our pool and noted a leak in some of our equipment. We had seen your truck in the…read moreneighborhood and thought we'd give you a try. Well, my friend called and spoke with Amy who was extremely rude. Said you were extremely busy with your regular customers and didn't know when you could get your us. For some reason she suggested a leak detection company. When I called and spoke with her she was also extremely rude to me. I shared that I would be communicating our experience with John Hutchinson and she said she would too. I'm certain this will be her attempt to CYA. To add insult to injury she then hung up on me. So, as you can see our first impression of your company was not good. We tried to send you our business, but I will assure you that will never happen!

So this is not about the company this is about one of their drivers. Today at the corner of Cedar…read moreBluff and Sherill Rd in Knoxville TN. As my 19 year old neice and I was sitting at the left turning light and traffic was coming back to back on the oncoming traffic. One of their employees decides to blow his horn and then start yelling at her to hurry and turn. So when she was able and felt comfortable to turn he almost runs into the back of us also as we are turning into the Casey's he almost hit her as we were turning in. So I asked him what was his problem and he stated she needed she needed to go ahead and turn I'm in a rush. So he and I went back and forth yelling at each other because I told him that if she didn't feel comfortable at the traffic in making the turn blowing and yelling at her only made her more uncomfortable. So this back and forth continued escalating with him being unprofessional and then I did the same. So as he continued to state that he was in a rush and he will blow a much as he wants. I told him I would be contacting the company and he said go ahead and tell them I said hello!!! I took picture of his vehicle and then his license plate as I was doing that him thinking I was taking pictures of him, he says hold on let me pose flipping his finger. Which my camera was not on him only the lower vehicle of the truck. I contacted the company the last that answered was very sweet and I made sure to state that my attitude was not against her at all. She was very kind! Not sure that anything will happen past me calling her. But the least someone needs to have a sit down talk with him about his actions especially driving a company vehicle.

The entire process that this company performs is outstanding from water testing to vacuuming to…read moreskimmer maintenance and on and on. I have used them for almost a year and will continue to do so. Miko and Sam really care about their work but more importantly their customer satisfaction. I wholeheartedly recommend Pool Scholars to anyone looking for care. Their pricing is on par with our previous company but their service is much better.They are punctual and always notified you in advance of upcoming appointments. Please give them a call if you need service I promise you will not be disappointed.

Pool Scholars is the only team I'd trust with my Finnleo sauna. They performed a deep sauna…read moresanitization and wood treatment that left the cedar looking and smelling brand new. Their knowledge of Finnleo equipment and specialized wood-safe care is unmatched in Nashville. If you're looking for an expert who understands high-end wellness equipment and preventive maintenance, look no further. Total professionals!

In short, STAY AWAY!…read more I cannot believe what awful service we have received since using Nashville Pool Company for our family's backyard pool. We had the pool installed almost 10 years now. A salt water pool to be precise. While it was more expensive to install, after weighing our options we decided it was the right choice for us. When we hired Nashville Pool Company we thought we were getting responsible pool service company that was very reasonably priced. We were obviously very wrong about that though. After a little while of using their services we started to notice bills charging for service visits that were never performed. When we called the company to straighten it out they were always rude and would say we had no proof, insisting that their men had come on a day we had been in the backyard from morning to night. So we must have just missed the strange man coming into our backyard while we were gardening to clean the pool in which the kids were swimming? Yeah, that must have been it... It's easy to have competitive prices when your business practices are less than ethical. But that wasn't the end of our troubles with them. After repeatedly asking the pool cleaners to clean the filters, which I understand takes some time and is not very glamorous, we were only getting grumbles and excuses. Then a little while later we saw one man putting chlorine in the pool. We asked him why and he said that they had made it a chlorine pool (without consulting us, the owners, I might add). We asked why and they responded that the filter was clogged so they couldn't add more salt. Well do your job and clean the filter then! Don't make excuses and then cost us over $1K in repairs! And to top it off, on their last visit to our house, we asked them to clean part of the pool. They responded saying that they didn't have the appropriate chemical. Thankfully we had some in the garage so I pulled it out and asked if they could use that. Grumble, grumble, grumble some more but they finally agreed to clean it. Then the bill comes around and we were charged for a whole thing of the chemical! Even though it came from my garage? I tried to get in touch with the owner or manager to correct the billing mistake and instead I was yelled at and called a liar over the phone. The lady I spoke to then threatened to send bill collectors after us if I didn't pay. All I wanted to do was talk to someone about an error on a bill! Of course I paid, what else could I do? All in all I would say that Nashville Pool Co has provided me with the worst customer service that I have ever received in my life. On top of that they weaseled hundreds of extra dollars out of us for inventory that wasn't theirs and services that they didn't provide. I hope my review can save someone else out there from the headaches that come along with interacting with this company.

I agree wholeheartedly with the negative review and experienced very similar issues with Nashville…read morePool Company, from using all of my pool cleaning supplies and charging me for them to stealing the ends of the jets from our hot tub (which now just has open pipes for the water jets) after "opening" the pool up this year. I say opening but really it took from the end of April until the end of June for them to actually open it and clean the water/vacuum etc They tried to charge us for the pleasure after using our chemicals and the pool still being green and full of leaves and stuff from spring, the Polaris disconnected and the columns from winterizing still in the skimmers. This was whilst we had family staying from the UK who really wanted to use the pool and hot tub and were around every day watching the shady dealings of this company from the deck doing everything but opening the pool and cleaning up. We had many prior bad experiences the year before but thought that given they'd installed the pool initially that they'd be best to help maintain it. That was a mistake and I'd never trust them again. The amount of lies they tried to tell us was incredulous and frankly they are very expensive to boot. Also the rudeness of the way the owner spoke with my wife was shocking and very disrespectful. Thankfully we mutually agreed to not do business anymore. There is no situation that I would ever recommend this pool company to anyone. No agendas here and only a fraction of the stories I could tell about this company in the 2 years we used them.

Well....you better know your product inside and out before you go here for parts. I gave every…read moresingle number for the pump and wet end for my hot tub and received the wrong part twice! Then they nailed me with a restock fee and freight charges!!! I even gave them the part number I needed and they still didn't order it right! I suggest Ebay!!! If they had done any research on the numbers I gave them I would have gotten the right parts, but epic failure on both orders! They don't know what they should about the industry and they totally ripped me off!

More helpful than I could ask for. They are willing to work with customers who need them to come…read moreout sooner than scheduled, and they are very knowledge of the product. Only stocking the best chemicals, way better than anything you'll find at your big box stores.

Mark was incredibly responsive and helpful with an emergent issue we had with our pool. He did a…read moregreat job quickly under circumstances that were far from ideal, and he did it with a smile. We will absolutely use him again and be recommending him to friends! We have had a hard time finding reliable pool services during our years of pool ownership, and we're SO grateful we found him!

Mark (owner and main pool guru) provides great, personal, honest service. He's responsive and truly…read morecares about his work, the customer relationship, and the quality of his customers' pools. Finding service like his is a rare pleasure.