Thank you big to the upfront staff at Texas Pain and Spine for getting my crippled and frustrated…read moreself into the office same day. I really needed to see someone and thankfully they were able to get me in to see the doctor.

Everything about Dr. Gonzales and his staff is great! The front office ladies are friendly and…read morewhenever I have had to call his office about something they are quick to respond and/or call back if I have to leave a message. Dr. Gonzales is very kind and caring and never makes you feel like he is in a rush. I would highly recommend him.

Dr Ricky Kalra is the best! 8 years ago 5 other spine specialists gave conflicting diagnosis, which…read morereally didn't make sense to us. A friend recommended Dr Kalra. Not only did Dr Kalra immediately tell us what he "guessed" we'd heard from the other Doctors, he proceeded to give his opinion, which actually made sense to us! Then, as he was not included in our insurance plan, not only did he join that plan (which took several weeks to get accepted), he fought for the procedure they didn't want to cover, and he won! He worked weeks on finding studies supporting he recommended. He is very dedicated to his patients care!! That was neck, we are back for lower back issues. The neck was one time and done! We feel if you truly want the best spine Doctor, with a wonderful bed side manner, who will fight for you, you must come to Dr Ricky Kalra's practice!

After everything I experienced, I feel obligated to share my story. I had a spinal fusion in…read moreDecember 2024 with Dr. Ricky Kalra, and almost immediately during recovery I began experiencing severe nerve pain down my left leg. At my 2-week post-op appointment and every appointment afterward, I repeatedly tried to explain how intense and persistent the pain was and how concerned I felt about it. Unfortunately, I left those visits feeling unheard and dismissed. I understand recovery from spinal surgery can be difficult and unpredictable, but as a patient, I desperately needed reassurance, guidance, and to feel like my concerns truly mattered. Instead, I personally felt like I was repeatedly told to "wait it out," even as the pain continued month after month. During this process, I was referred by Dr. Kalra to multiple different specialists in an attempt to address the ongoing nerve pain. However, after being evaluated, those doctors ultimately referred me back to Dr. Kalra regarding the issues related to my fusion and recovery. This left me feeling frustrated, overwhelmed, and unsure where to turn for answers or support. More than a year later, I am still dealing with the same nerve pain that began after surgery. This has significantly affected my quality of life. When I contacted the office again hoping to discuss the ongoing issues I've been experiencing since the fusion, I was informed that I was being dismissed as a patient and later received a certified dismissal letter from the practice. That was incredibly upsetting after trusting this practice with my care and trying for so long to advocate for myself. I'm sharing this only as my personal experience. Every patient's situation is different, but for me, the lack of support and communication during such a painful and vulnerable time was deeply disappointing. I hope future patients feel heard, respected, and taken seriously when expressing concerns about their recovery.

As a new patient here, I really appreciate how efficient the staff is here. From sending me the…read morepaperwork to complete online prior to my visit to sending me text reminders about my appt. The Doctor was very helpful, discussed several options for pain relief and took his time to answer my questions. What really stood out on my visit was how well the staff worked together and so cheerfully. I've been to enough doctor offices where the opposite is true. So it see a team work together so well to take care of their patients deserves a good review! Tip: parking in front of the office can be limited at certain times of the day so prepare to walk down a few suites.

Dr. Babiyan and his staff are always friendly and professional. I had a failed lumbar fusion in…read more2021, with major complications. I have pain flare-ups, which Dr. Babiyan is instrumental in getting under control where I can rejoin life. Unfortunately, this seems to be my new normal, but Dr. Babiyan is always caring and compassionate in addressing my treatment plan.

I was a new patient last month (July 2026) and showed up early to be greeted by a very young front…read moredesk check-in person who was aggressive and had an angry tone and asked me for two things, which, I had my license and medical card ready but she asked for license and something else like a permit and I had to ask her what that was, she said my medical card and I did not say this out loud but wanted to say "why didn't you just say medical card" but it was my first time here so I didn't say anything , figured she was having a bad day. Then when I got to see Dr. Walter Humann, who only took about 3 minutes time with me and when he asked me a question, I was cut off before finishing my sentence. He was late getting in to see me because I heard him with the patience next door talking for 15 minutes about the FIFA soccer games, I get it, I enjoyed the conversation too even though I was just eavesdropping through the paper thin walls and I figured he would be in a better mood than his front desk staff person was since the convo with his patient was going so well. He was quick, seemed like he didn't care, and I felt just like a number and from the looks of my bill, I just paid his car payment (or maybe half a car payment, depending on his car). The audiologist Dr. Kelly Briley doesn't smile like she does in her pics, I felt like she was also wishing I wasn't there. She was cold, distant, even though I really liked her office, it was warm and inviting and I told her this, no response. After I paid my bill, made a follow up appointment and I had to deal with the same front desk person that checked me in and as she was checking me out, I asked her if she had the correct pharmacy on file for the script that Dr. Humann ordered and she said she did, but how could she since I didn't put it on my paperwork so I asked her to read it out to me to confirm and of course, it was wrong, so I gave her the right address and she got mad, and said "that is what I said" and her voice sounded so angry and evil that I just grabbed my bag and got out of there. Then, I get a call from my pharmacy, the script was called in incorrectly and they were letting me know they contacted the Dr. Humann's office to get it fixed. That was good and I waited, and waited, two days later, my pharmacy told me to call them since they are not getting a response, so I called, left a voice mail and it has been 3 weeks, no response to the pharmacy or myself. I decided to just ask my PCP to fill the script since I would not ever be going back to this office again. Please find a better ENT office, if you can, because this office, does not care about the patient, only the very expensive fees they charge for less than 15 minutes of service.

Dr Briley is wonderful and very caring. She has always taken the time to help me with my hearing…read moreaids. She makes herself available to help you if you have any problems. If you are struggling with your hearing, I highly recommend Dr. Briley!

These people are the best!!! My husband has been having a lot of back pain. We were referred to…read morethis practice by his neurosurgeon. Doctor Gajipara is awesome at what he does. He explains in detail what the process for pain mgmt entails. He cares about his patients and their pain issues. His office staff is great! They all have made my husband's experience here the greatest! Thanks everyone at Pain Care Options for taking such good care of my husband!!

Everything went well. I owe him my life. He not just an excellent Doctor he is also a Doctor with…read moreheart. He is the best what could have happened to me. Fatima and all the other girls are nice, helpful and they got family with the time. If you have pain, then I highly recommend Dr. Gajipara and his crew.

Dr. Taub changed my life and is the best doctor I have ever had. I had a very serious surgery…read more(ALIF spinal fusion L5/S1) and Taub and his staff held my hand through the whole process. Thomas, his PA, was equally phenomenal. They explained the whole process to me both in enough detail for me to truly understand what was going on in my body, but also without feeling overwhelming. Taub even returned my calls on Thursday and Friday evenings when I had a hiccup with billing. I have never met a more accessible and caring doctor and staff. On top of all of that, the surgery he preformed took me from barely being able to get out of bed, walk, or bend normally to 6 months later, I am living a normal life again like I didn't even dream of before. I can even run again! Dr. Taub changed my life after years of doctors told me they weren't sure what was wrong. If you are at all considering spine surgery, go talk with Dr. Taub. He will walk you through all of your options and help you make a decision that is best for you.

Dr. taub is one of the very very best in the nation. he is an amazing surgeon who has great…read morebedside manner, listens to what you have to say, takes extra time with each patient and is truly a good human... I see a lot of doctors who seem to want money this guy just wants you to get better I fully recommend him.

I cannot say enough positive things about Dr. Shin and his staff. Dr. Shin spent about 40 minutes…read morewith me reviewing my history, asking questions, explaining treatment options and allowing me to ask questions. He was personable, caring and engaged me in the treatment plan. I appreciate his conservative approach and his commitment to personalizing my treatment plan to fit my medical needs. His office is very well appointed making it comfortable with a calming feel. The staff was friendly and very organized from the appointment process to the check in process at arrival and check out. I highly recommend Dr. Shin and his refreshing approach to pain management that is personalized to my needs.

I have been a patient for about 16 years. Excellent care, respect for patients and their questions…read more Keeps your safety in mind when deciding what treatment is best for you. New Dr. has the same concept in proper care and safety. Dr. Hong has taken over Dr. Shins practice who now is retiring . Dr. Hong is wonderful replacement.

I have personally been seeing Dr. Ledoux since 2009; I watched his practice boom. Before COVID, his…read morestaff was top-notch. I would recommend him even to a sworn enemy. That said, he has had a turnover in staff that has sucked. I am torn to the point that I can only see him if I have a procedure. I have to see his NP or PA. Which makes me feel like a patient. I am a complex case. I trust him with my life. But damn.. Have your new hires learn to read a medical chart or at least review it.

I have very mixed feelings writing this review because the doctor himself is absolutely incredible…read more Dr. Mark LeDoux is hands down one of the best doctors I have ever seen in my life. He truly takes his time with his patients and never makes you feel rushed. He listens carefully, really tries to understand what you're feeling, and goes above and beyond to help fix the problem instead of just masking it. What stands out most is that he takes the time to get to know you on a personal level. You can tell he genuinely cares, and that kind of bedside manner is rare these days. Everyone in the office is very kind and professional in person. The environment is welcoming, and when you're there face to face, the experience is great. Unfortunately, the biggest issue is communication. It is incredibly difficult to get a hold of someone at the office. Whether it's for scheduling, a prescription refill, or just trying to ask a question, it can be very frustrating. My brother and I both go to this office, and we've both experienced the same issue when trying to speak with someone. Getting a response can take much longer than it should, which adds unnecessary stress when you're already dealing with pain. Despite that frustration, I still wouldn't want to see any other doctor besides Dr. LeDoux. His level of care and dedication outweighs the communication challenges, and that says a lot. I just truly hope the office improves its responsiveness because the medical care itself is outstanding.