I recently met with an entire team of people from Orthopedic Associates of Muskegon. They were all…read moretop-notch. My EMG was performed by Dr. John Hawkins. He did a wonderful job both in the way he communicated and the way he performed the testing. Although this is a generally an unpleasant test, he made it much less so. Dr. Justin Jabara explained his findings and my MRI result in a very clear and concise manner while answering all of my questions and interruptions. As I moved along the chain I met with Dr. Christine Bowman. She made everything I was considering come together as a plan that I could digest with comforting knowledge for pre-operative, operative, and post-operative care and recovery. I am very happy to be working with such a great team of caring individuals. From the intake process through consultation, testing, surgery, office care and discharge; OAM is the best.

I had one of the most negative experiences I've encountered at a medical practice. As someone who…read moreworks in a private counseling and psychiatry office, I am very familiar with standards of patient care--and I can confidently say that the way I was treated here fell far below those standards. I sought care for a hand injury that had been managed conservatively for several weeks under the guidance of providers at my workplace. When my symptoms failed to improve and began worsening, I was advised to seek further evaluation at this facility. Upon arrival, I clearly explained my situation, including the treatments I had already been consistently following (ice, heat, ibuprofen, and a brace for nerve-related pain), as well as my anxiety due to past medical trauma. Unfortunately, the provider largely disregarded this information. I was advised to continue the same course of treatment I had already been following for four weeks, despite my repeated explanation that my condition was worsening. My concerns were not meaningfully addressed, and no alternative plan was discussed until much later. When the nurse brought in a brace, I explained it was the same type I had already been using without relief. The nurse acknowledged this and relayed it to the provider. Only then--after it was clear I was upset--did the provider attempt to revisit my care plan. Additionally, I was deeply uncomfortable with the lack of privacy and professionalism prior to even being seen. I overheard conversations about my case at the nurses' station, just outside my exam room, in a manner that felt dismissive and inappropriate. This contributed to an already distressing experience, especially given that I had communicated my anxiety and past trauma. At no point did I feel genuinely heard or supported until I became visibly upset. Compassion, attentiveness, and respect should not be reactive--they should be the baseline of patient care. As someone who works in healthcare myself, particularly in the mental health field, I find this experience both disappointing and concerning. Patients deserve to be treated with dignity, empathy, and careful attention to their concerns--especially when they are in pain and seeking help.

I have been going to the doctor/owner, Dr. Powell, for years. When I was in for my wellness check…read morethis month the doctor did not have a face mask on. I asked him to put one on or I would leave. He told me to leave. He wouldn't wear a mask during the covid-19 pandemic! I left and will never go back again. His staff is wonderful but I will not see a doctor who puts his patients at risk for the virus. Just like any business he is required to wear a mask. Can you imagine how many patients he is putting at risk? If you have the same problem with Dr. Powell please call the Muskegon Board of Health.

My husband and I have been parients of Dr Powell for around 10 years. We have never had more…read moreconfidence in a physician than we have in him, as he is caring and knowledgeable. He sits and listens to what you have to say and then thoroughly considers the best option(s) for you as an individual; to him and his staff, you are NOT a number and they truly do care.

Wisdom teeth removal was done quickly and went well. The doctor and staff are very friendly.read more

So happy I took my son to this office! Dr Larson and the entire staff were so caring and…read morecompassionate. The office is beautiful and very clean. Couldn't have been more pleased with our experience. Highly recommend!

So happy to have available someone with such great integrity and compassion working in our…read morecommunity. This office always finds a moment to squeeze you in when you have a concern. Dedicated and caring, Dr. Van Wieren can come across as too blunt. He is honest and only concerned with his patient's comfort and health. Thank you Vanwierens for a lifetime of dedication to this small community.

One of the rudest, most pompous doctors I have ever met. Besides the two misdiagnosis, he refuses…read moreto listen to anything you say. Took me off a medication that I had been on for twenty years (prescribed by another doc) because he couldn't figure out WHY it worked for me. Between that and his horrible treatment of me, I decided to switch doctors. Staff is all nice. If you can schedule with one of the PAs that's best. Only saw him when no one else was available. Time for him to retire and contemplate his nasty bedside behavior.

I have always had excellent care and friendly service at the Baldwin location and I have been a…read morepatient for over 5 years. They don't sell anything so I have no idea what the bad review is talking about. The receptionists have always been friendly and helpful. I highly recommend them for friendly, professional, and personalized service. The review from "Bad Karma" is from Denver, so it could just be a totally different business. Check them out for yourself and see. I don't know why "YELP" thinks I am from San Fransisco because I live here in Hudsonville Michigan.

Always pushy and always selling. Receptionist very surly on phone. Brings out the worst in people…read more So many waivers of rights could be illegal! When I honestly said why I canceled appointment, she was rude. She must have told sales staff, so they now avoid me. Apparently they fired a massage therapist because she didn't talk enough! I don't know about most people, but I like to relax when getting a massage. Not carry on a conversation!

Being new to Michigan, it wasn't fun to try and find a new dentist while having a minor emergency…read morebut MI smiles made the experience so positive! The facility is very clean. Everyone was pleasant and professional. They made sure I understood the treatments and next steps and I left knowing expected out if pocket payments. Thank you for easing my mind during this process

Super friendly staff who clearly cares about each patient. Very knowledgeable and made me feel very…read morewelcomed as a new patient!

Super easy and accommodating with their appointments. Dr is knowledgeable and caring. Office staff…read morevery flexible and accommodating my schedule

I had my 1st Appointment last week and an appointment this week.. They called to reschedule my time…read morebut I missed the call as well missed my appointment. With tooth pain as bad as I have I asked to get seen by the doc and the lady that answered said I couldn't get another appointment until next week Tuesday. So I said maybe I should look for a new dentist because the pain was unbearable. She says "good luck" So I say did you really just say that? She said yes good luck with finding a new dentist we can no longer help you. Her name was Jessica. So much for having a caring team to answer phones and take care of your clients. It was the most disrespectful time I've ever had dealing with a dentist/doctor. I was just astounded by the way I was treated, cheers to you Jessica!!!!!!!!

Awesome People! Awesome care!…read moreAwesome results! I highly recommend using Well Adjusted for your Chiropractic care.

They are the best. They have helped me for years. Dr Mike is so good helping me. Will never go…read moreanywhere else.