Not even sure where to begin with this. Alan was hired in September to built us a Sports Court in our backyard. Initial call / meetup was very good, he came on the day he said he would and seemed very professional / knowledgeable on the subject ,etc. He had told us it can be poured / finished within about two weeks, and painted by end of October. Well here we are January and court isn't finished, paint isn't done, and we're extremely livid with how this has been handled.
We felt very confident hiring Alan / Premier as our sports court builder. Unfortunately after the first meetup the rest of the project was a disaster, and now Alan has absolutely ghosted us and our project. First big mistake was putting the court over our in-ground irrigation system / grass, which led to a leak under the concrete that was poured, which led to concrete cracking all over the brand new sports court (unreal!). I kept telling Alan are you sure we can pour over the irrigation, lets just remove it, etc, but no, the workers he hired just poured AB Base right over the sprinklers, then went digging to "cap" them off instead of properly removing all the lines at the source.
I told him I wanted a re-pour because of all the cracks in the court, but he had said it's post tension and these are just "superficial" cracks which are normal - we agreed to have a third party come out to inspect it (AZ Foundation Solutions) who said they can inject foam under the sports court (after the irrigation issue is fixed) to help make sure the ground is stable underneath the concrete. AZ Foundation quoted around $5k and Alan said he would fully take care of it. He paid the deposit to start, and now they need the balance and Alan is nowhere to be found! AZFS is now threatening to put a lien against our home if we don't pay the balance, a balance that Alan promised to pay!
The other huge issue we're running into is that part of the sports court deal was a acrylic painted sports court surface. The painter did the prep work and we've now been waiting weeks for the paint to go down - I texted the paint guy and he said he is waiting for payment from Alan, who also has ghosted him and isn't responding to calls/texts/etc! So now we are stuck with a bill from AZFS for the concrete foam which is a few thousand, and have an unfinished sports court that still needs thousands of dollars in paint. Numerous call/texts to Alan have gone unanswered, and I told him if I don't hear back by today I am filing a complaint with the ROC as I'm out of options here.
I will report back how this ends once the ROC steps in.
Stay away from Alan Razcon and Premier Landscape Developments! They will take your funds and then ghost you, leave you with a giant mess and endless headaches! read more