I filed my taxes through them this year and I only owed $98 to the state. I paid the $98 and then…read moregot charged again the following month and I looked at the receipt and it had me set up for a payment plan of $98 for the next few months even though I had paid it in full. I called the state department of revenue and they said to contact the people I filed my taxes through to get it fixed. I have tried to call them during their operating hours 6 times the past week and they said just to email them because it's no longer tax season and they wont answer their phone. No support for THEIR work after they filed for you. Goss also emailed me to send him the copy of the receipt of the payment and when they tried to charge me again and it didnt go through. When I sent him both the response I got was blatantly obvious. Their response was "This says the payment was rejected due to insufficient funds." Well duh I know how to read. Didn't look at the forwarded receipt attached to the email. Bottom line- I emailed them multiple times, got an obvious response to one, and the second response was "Just ignore the notices from the state", called them 6 times the past two weeks without a single answer until on the second email he said "BTW, the best way to get information to and from me in the tax off-season is email. I seldom answer the telephone." So do not expect any support post season if they mess anything up. Not to mention I get charged $35 every time the state tries to charge me and it doesnt go through, $25 penalty from the bank because I move money out of that account so theyre charging an account with no money in it, and if I just pay it then I am out an extra $392 that I will never get back from the state. Turbo Tax is the only place I will do my taxes from now on.

Professional and responsive. Got my taxes done within a week. I appreciate the comprehensive review…read moreof finances within the report they gave back to me.

You could not ask for a better group of people. We've been using Mr. Mann For several years now…read more Always gets our taxes done quickly and efficiently. I won't go anywhere else. Matt and his staff are very friendly and very professional.

After the first meeting months before the deadline, MMCPA stopped responding to all my emails until…read moreTWO DAYS before the filing deadline, and when they finally did get back in contact with me and I went in in-person to finish it, they totally ignored the concerns I had about the payment methods, and sent me away with a bundle of papers and no clue what to do. When I emailed back to complain and request a refund for the poor service, the man Matt Mann himself responded scolding ME for daring to suggest they had done anything wrong. Now I have even more in penalties to pay that I could have AVOIDED by just not going to MMCPA. Terrible service, terrible owner, terrible company - I would donate to an MMCPA competitor just to spite them

Health and Life Insurance, licensed insurance Agent TRENT…read moreJONES, licensed insurance Agent 405 401-6373 MEDICARE ENROLLMENT, Trent to the rescue My Medicare Advantage plan, which I have had for years, sent a letter that a certain network was in negotiations with my Plan and be prepared to change insurance. Well, I was shocked. I called an Agent and I decided I wanted to change plans because I was scared I would end up without insurance as the deadline was looming. The agent I depended upon knew less than I about the plans! So, I finally changed plans. Then the network made nice, and I could go back to my old plan. Yay! Only she goofed up the dates when reenrolling and they DENIED me. So, what a mess. We parted ways at this point.. Panicked. TRENT TO THE RESCUE. I spoke with Trent and he had all the problems fixed and completed in a little over an hour. He is so calm and reassuring and patient. I highly recommend Trent for any Medicare issues involving deadlines, correcting plans, and dotting all the I's and T's.

HORRIBLE! We started going to this place about 3 years ago. At first it was great, and then each…read moreconsecutive year after we kept getting billed more and more for things they never communicated to us about and we didn't agree to. When we finally decided to pull the plug, we found out that they signed us up for quickbooks and we are now being forced to pay a bill for 2 years we had tried to sign up for but were never given the information needed for. DO NOT USE THIS CPA! He is raking his clients over the coals.

I REALLY wanted to like Jay because he has mutual friends! But, after the job completed and…read morecomplete lack of customer service, I cannot recommend him. In my opinion, he must be too busy! I don't think it would be wise for him to accept new clients. Several disappointing things happened in this experience. It started off with my dropping off my tax documents in February. His front office staff contacted me soon after to tell me that only $2,500 of deductions would be applied for the 2022 instead of $98,000 because they didn't understand how long term capital gains taxes work! This issue was fixed but it stressed me out thinking it wasn't going to be right because I had to explain it to them. Jay left off thousands of dollars in deductions on charitable donations which he had the receipts for and which were included in an orderly fashion. It was fixed when I pointed it out but I FOUND the issues myself. Why am I paying an accountant to make HUGE financial mistakes? The difference in my tax bill had I not found the mistakes was roughly $1500 that I would owe (between federal and state!) That's significant!!!! Several times in the process, I'd ask a question and he'd meet with me a..."this form would need to be filled out. Do you want me to fill it out?" Well...I want you to fill out whatever necessary forms need to be filled out! Considering this is your job, you should know the proper forms and make it happen. Never have I ever had to tell my accountant what form I want them to fill out. With my previous accountant, he would call me to go over things to make sure we were on the same page and to clear up any issues. I only changed from him because 1) he was scared of Covid and didn't want to meet in person and 2) he had made a few errors. But goodness, at least he was quick to call me, apologize, and immediately fix the issue. Well, I sent Jay an email asking if we could go over it since he wasn't there when I picked it up the first time. To which he responded "he's just too busy this time of year to meet with people." Yet, he wasn't too busy to send me a $650 invoice for an incorrect tax job. $50 of this invoice was for a meet & greet where he basically sold himself to me on how aggressive he is and how he will ask all of the right questions, etc. Mind you during the actual process, I had to ask ALL of the questions, find the mistakes, and basically do the work. It was an expensive fee for very little communication (emails could go a week without being answered), very few of my questions being answered, errors galore, and a 2 month long tax process. In the end, he did make the changes but it was not an efficient process. We had to pick up our documents twice since they don't do anything electronically either. It was the most expensive accountant bill that I ever received, with the least amount of work done. And, I received my corrected taxes back 2 days before the deadline. Talk about stressful. I would have been better off using Turbo Tax and doing it myself. This was an expensive lesson learned!

Mike is a great agent! He and his team are always going above and beyond for their clients, plus…read morethey make fresh cookies every day at their office!

I want to start this and say I was an extremely loyal customer with Mike Muecke & would have gave…read morehim a 10/10 recommendation before this. July 2022 we were involved in a wreck at McDonald's on 15th & Lockheed. We had already pulled 3/4 out of a parking spot & a lady in a jeep came flying into the entrance on lockheed with her turning north when entering. She smashed our back passenger bumper, and tail light. Margaret (lady who hit us) got out of her car and started apologizing say that she was so sorry, her son is in the hospital & her mind wasnt in the right place. We couldn't call the cops because it was on private property. So there was no police report. We exchanged info with Margaret & she offered to pay for a new tail light for us from the scrap yard. We asked her if we called our insurance would she let them know she took blame. She agreed. We leave, file our claim online, the online claims told us that they are calling it as our fault. My husband calls Mike. All Mike says is claims said it's your fault so that's what we have to go with... We were told no one called in on Margaret side. And we decided that we only wanted liability since paying $130 a month for full coverage turned out to be the biggest scam. Fast forward to 04/2023. I go to check my bill for May, It was $87, when the last 6-7 months it had been $41. For the 6 months it still showed $516. So I call Mikes office asking what was going on. Lady told me that it went up 40% for the wreck in July... Then come to find out Margaret had filed a claim for the wreck, she LIED to the insurance company & told them she was in the drive thru & we hit her. State Farm believed her. She wasn't even a State Farm customer. So when we found this out, we decided to drop State Farm since our car isn't even working. They say they will and called it Kosher... WRONG! I get a call Back from Mikes office with the lady I had been talking to. She tells me that if I shut my insurance off, they will freeze my parents insurance. And that because I live at my parents address that I can freely take the keys to their cars... even after both of my parents swore that wouldn't happen. The lady kept insisting that I would have opportunities to TAKE my parents keys and go joy riding. We had to suspend our insurance just so they won't cut my parents off.. The worst part is they are raising my parents insurance because ours is suspended. So now that State Farm has painted me out as a liar, they are making me look like a thief. I wasn't going to make a review until they insinuated that I am a thief. So with all this being said, I wholeheartedly DO NOT recommend State Farm period for any sort of insurance.

It took me at least 4 accountants before I got to Ahmed. His value add was evident from day one…read more Instead of instead of treating me as a number, he took the time to understand my business, my needs and my priorities and gave advice accordingly. He would put himself in my shoes, saying "here's what would I do if I were in your situation". He helped me setup quickbooks, and manage my own payroll, retirement plans and bookkeeping. Ahmed is like my fractional CFO

I'm the first review!!!…read more Let me just say I have the best accountant/tax preparer. We may get side tracked on phone calls but we always still manage to get things done! And he's so easy to work with - even for my currently "unorganized" business!

Finally got everything squared around with the new roof. Everyone is paid off. State Farm was very…read morehelpful with everything once they finally got engaged. We saved a nice amt for using the schedule 4, impact resistant shingles which cost a bit more but hopefully will prevent this from happening again. Anytime I need help I can text or call and get a response pretty quick. Not sure they are right for everyone but it works well for us with home and auto coverage. Can't hurt to ask for a quote.

Traci Nix was great on follow through as we purchased insurance for a new house and moved our…read moreinsurance from our old house to Member Haven. We consolidated our auto insurance and had big savings by paying annually instead of monthly like we were. She followed up on dates and items that needed to be moved, dropped and added. She would remind me if I missed an email that i needed to respond to . She was GREAT!!!!!! Definitely would recommend Traci and Memberhaven!!!