I called the business for weeks on end.And they don't answer the phone or return phone callsread more

John was great to deal with. He was very friendly and communicated frequently with me on when he…read morewas going to come out to my house. Unfortunately, he wasn't able to service the type of system I have but he suggested other companies that might be able to help and didn't charge me for coming out. I felt he was very honest and I appreciate him being up front with me.

So happy to have had this experience with TMO Particularly Mark…read more Just when I'd about given up all hope to find a honest contractor no matter their field. I reluctantly had to admit defeat and contact a professional. TMO plumbing, heating & electric changed my view on what it could be and should be! 1-PROMPT return call. From a knowledgeable professional. 2-APPOINTMENT set for estimate if your ready right then. 3-Courtesy call to confirm appointment. 4-Not only on time but a bit early and no pressure with that. 5-Very fair pricing and stays true to his word on that ! 6-In some lucky probably rare cases done on site. 7-Excellent +Clean work. Very satisfied customer

Mark was great at answering my calls and responding quickly. He came as fast as he could and fixed…read moremy plumbing needs. Polite and friendly service

Did a vanity/sink bathroom install, and had the old one removed. Nick was very communicative and…read moreprompt with his arrival/service. Looks great and very friendly. Thanks!!

I got home from my evening shift and I had no hot water and called quick response to come take a…read morelook. The man that came was very polite and efficient. He even travelled to NY from Fairfield CT to a 24 hour plumbing store to get the part that I needed just so I would be able to have hot water that same night!! He got the job done quickly and I would definitely recommend!

I highly recommend handytime. I needed a lot of different projects done at home but was concerned…read moreabout price and fairness. I contacted Gil for cabinet installation and he did an amazing job. He was always available by phone, he gave an honest fair price, and he always makes sure my home and property are in good condition throughout the job. I have called him back for other jobs and will continue to do so in the future.

From the owner: I am very fair handyman with yrs of experience. If i can not do a job i let clients know.read more

Chris did a great job building a wall and putting a door in my kitchen to go down to the basement…read more Additionally, he is polite, reliable, and is a hard worker! Would definitely recommend him for any work!

From the owner: Your vision meets our expertise – together, crafting spaces that blend beauty with practicality for…read morea complete home enhancement experience.

Reliable! Did great job! Replaced our water tank and all pipes, filter system and pump switch, now…read moreit's all new and working great!

They were friendly and installed a new toilet, which still works well less than a year later. But…read morethe pipes they installed under the kitchen sink began to leak a month or so later. We should've followed up sooner but were dealing with medical issues. Now the pipe opened up and water is gushing onto the floor! They refused to offer even a discount to return to fix their own work, which should have held up for well over a year especially at their higher prices. Would not recommend or use CGK again!

A heat pump was purchased from JoVan & it was installed by them back in August 2025. It has a year…read morewarranty on it. I am having problems with it & JoVan has been called & called, an email was sent to them & there has been no reply from them. NOTHING - so be very careful in dealing with them as they do not live up to their warranty that they give you. Susan Gilnack

Contact Jovan and Sons on Wednesday 3rd for an issue with the 2nd floor water heater. The…read moretechnician came to the house and went into the basement. Informed there was no problem with heater the tech stated he cleaned the unit and increased the hot water level. Give it 1 hour for the hot water the tech stated will only charge you for a service call of $243.28, and still no hot water after a few hours. Called them back went back still an issue another truck shows up discovers the unit was turn off poor trouble shooting from techs. Call to speak to the boss receive the round around claim they will give him the message no return call or communication. Requesting some refund for over paid service.

Once again, "Our plumber" at JSP, Felix Negron, replaced our water heater , and more. Now, JSP is…read morenot nearly the cheapest- but the level of quality is amazing. A tech like Felix fills you with confidence, he is right there with you, answering questions, being as charming as he is proficient. The work is clean and gives you peace of mind. And we know that should any problem arise, he will be back immediately. That has been our experience for many years.

I rarely write negative reviews, but after months of trying to resolve these issues directly with…read moreJSP Home Services, I believe prospective customers should know about my experience. Beginning in 2018, I paid more than $13,000 for a mini-split system designed to accommodate three indoor units. I recently learned from another HVAC company that the condenser JSP installed is undersized for the system and, more importantly, is not the condenser that was specified in the estimate and documentation and that I paid for. I have the original paperwork and receipts confirming the discrepancy. I have also been advised that the system has been overtaxed, potentially affecting its performance and longevity. For months, I have requested copies of my invoices, work orders, warranties, and extended warranty documentation so my current HVAC provider can make necessary repairs. Emails, calls, and written correspondence have largely gone unanswered from the local home office and parent company. I ultimately stopped using JSP after a family member's credit card, provided for a one-time service call, was subsequently charged for a service plan without authorization, and JSP declined to reverse the charges. (Appointments were frequently cancelled and rescheduled without regard for my time which was another frustration.) After months of unsuccessful attempts to resolve these matters directly, I have filed complaints with the Better Business Bureau and the New York State Attorney General's Office. I have documentation supporting the concerns outlined above and believe JSP should explain why the equipment installed differs from what I was quoted and paid for. This is especially disappointing because when John Parker owned and operated JSP, I was a strong supporter and referred numerous customers. My advice: get multiple estimates, keep your documentation, verify that the equipment installed matches what you paid for, and read both the positive and negative reviews carefully.