I have never had a bad experience at Nova Plastic Surgery. I have not been in for treatment in a…read morewhile, but will definitely trust them with my Botox when I am back in Northern Virginia.

Update September 4:…read more Michele Gittings and Nova Plastic Surgery blocked me from their Instagram account after I posted my negative experience. I continue to struggle with deep distress over the permanent discoloration caused by Michele's treatment. Please exercise caution--what appears on their social media is not a full reflection of patient outcomes, as negative experiences are removed.

Amy and Neyda are awesome! I visit Amy to help with…read morepreventative care for fine wrinkles and aging. She listens to my concerns and is able to develop a plan to help me achieve the results I want. She also helps with fillers and does the best work to make it look natural and help me look refreshed. Neyda! Is fantastic with Kybella injections. Her precision and technique has helped me to achieve the jaw and chin definition that I have been desiring but couldn't achieve with diet and exercise. She is quick to administer the injections with a light hand, reducing any discomfort. Amy and Neyda are my go to experts for a refreshed, rejuvenated appearance.

I am happy to share with you about an amazing experience I had with Dr. Mountcastle and his team…read more He removed several facial moles and I'm very impressed and happy with the results - minimal pain and the scars can be hardly seen even when you look for them up close. The best part? Tricare Prime insurance covers so these thousands of dollars procedures cost me nothing! I consulted with 3 other plastic surgeons in the area all of them charged a min $150/consultation visit and $500-900/mole removal. In my case since we are Prime, I just needed to get a referral from my primary doctor, then everything from the initial consultation to all of the moles removal and follow up were covered fully. Sometimes you'd associate "free" to something that is "less" than paying thousands, nope, not in this case. When it comes down to your FACE, you'd be scrutinizing everything, so take it from me with 6 facial moles and 2 bodily moles removed that I am very impressed and would highly recommend!

I had the opportunity to visit the Dermatology Center after moving to the area. I've been to…read moreseveral Dermatologist Doctors and was apprehensive about a female Doctor. But, my fears were overcome with her winning professional care and advice! At my age I felt somewhat relieved that Dr. Nygen and her team of very friendly and capable assistants listened as I went into detail, listing my past visits with other doctors, my history and the reason's I arranged an appointment. (My years in the military and working outdoors; while being exposed to outdoor sports while having my face and body exposed to the sun and storm conditions and other outdoor elements over the course of 30 plus years, it takes a toll on a persons skin and body. However, I felt at ease and comfortable as I was examined by her, and she explained the many reasons and dangers being exposed to the sun on a day-to-day basis, without using sun tan locations with PF factors of 40-50% or any other protections! And I found her and her staffs "Bedside manner," completely professional in every way possible! She is a credit to her profession and to the center's and to the many patients like myself, around her that need her advice and care! In fact, over the many years, I've been to many Dermatologists and without a-doubt she is the best i've ever been to! Kudos to her, her many assistants and to the center for their profession demeanor and wonderful assistance!

I have been a patient of Dermatology Center of Loudoun for many years, primarily seeing Dr. Jane…read moreNguyen and Sophia, PA. After my experience today, I will not be returning. When I arrived for my scheduled appointment, I was unexpectedly told I had an outstanding balance. I asked for documentation and was handed a statement that clearly showed a $0.00 balance due. When I questioned this, I was eventually told that my account had been sent to collections and the balance had therefore been "adjusted out" of their system. This was the first I had ever heard of a balance or collections. I had received no phone call, bill, letter, email, text, or other notification. I had even recently called the office to reschedule this appointment and received multiple appointment reminders, yet no one mentioned an outstanding balance. A nurse actually called me back for my appointment, but the billing manager stopped me and said I could not be seen until I took care of the collection balance. When I asked her to show me documentation of what I owed, she couldn't because she needed to restart her system. I asked to proceed with my appointment while she did that, since I was already more than 40 minutes past my appointment time. I was told no--I could not be seen until I paid. So despite their own paperwork showing $0 due, and without being able to provide documentation supporting what they claimed I owed, I ultimately gave them my credit card so I could receive the medical care I had come for. Then I discovered another problem: I had specifically scheduled with Sophia after being told Dr. Nguyen was unavailable for several months. Once I was finally taken back, I was told I would be seeing Meredith instead because Sophia had a conflict. No one had contacted me about the provider change. Had they done so, I would have rescheduled. Before leaving, I asked to speak with the office manager. Instead, Dr. Tran, who introduced himself as one of the owners, came in. I tried to explain that my concern wasn't simply the long wait--it was being told I was in collections with no prior notice, being shown paperwork saying I owed $0, being prevented from proceeding with my appointment until I paid a disputed balance, and having much of this discussed at the front desk in front of other patients. He called it a "miscommunication" and repeatedly interrupted me. I finally asked, "May I speak? Can you let me finish?" When I pointed out that he hadn't even heard my side, he told me there were "no sides." That ended the conversation for me. Billing mistakes and scheduling problems happen. What matters is how a practice handles them. After years as a patient, I expected to at least be allowed to explain what happened and have my concerns taken seriously. Instead, I left feeling embarrassed, dismissed, and incredibly disappointed.

From the front desk through the whole office you are welcomed with a smile and friendly hello. I…read morehave had the whole body check and some biopsies. Had two spots that are Squamous cell cancers and had them removed in the office. Have been going to dermatologist for over 60 years and this office is by far the best I have ever been to.

I will not be returning to this practice. At my first visit, I was promptly taken back to the room…read moreat my scheduled time, however it took Megan Brelsford 45 minutes to see me. The room was kept very cold during that time which made the wait seem even longer. During the exam, she spoke at me the entire time and hardly gave me the opportunity to ask questions or speak up unless I interrupted her. I couldn't even remember what was said after my appointment because I was so overwhelmed. I would have appreciated more of a dialogue.

I went for a general skin examination with no particular complaints and I saw Dr. Daniel…read more The wait was punctual both in the waiting and exam rooms. The staff was friendly and the office was neat and clean. The exam was thorough with a few recommendations, to include freezing a small area to remove a mildly concerning growth that I hadn't suspected previously. The exam was was thorough and didn't feel rushed.

Clear Dermotology was a clear mistake!! In December 2024, I made an appointment to have a lesion on…read moremy temple that I've had for the last couple of years examined. It started to grow in size and had become flaky and painful. My welcome by Clear Dermotology reception was terrible. I arrive to the office, as I'm waiting to check in my phone rings. It's Clear Dermotology's receptionist! She was calling to remind me of there late policy! She stated that if I do not arrive in the next few minutes she was going to charge me. For starters, I was not late and I was standing at check in! How embarrassing for her! I was seen by Dr. Z. He did not make me feel at ease at all. He seemed distracted and it was clear I didn't have his full attention. He looked at my lesion and suggested a biopsy and I agreed. Despite being given lanocaine (topical & injected) the procedure was very painful! I stated that it hurts but he kept cutting. Later, I asked if there was a medicine or ointment I could use if in case the lesion returned. He only suggested petroleum jelly/aquafor. I left feeling very disappointed and in pain. It was later reviled that the lesion was benign. I felt like I didn't get any resolution or advice on how to treat this lesion. It was a waste of my time. About a month later, I healed but the lesion was showing signs of its return. I had no idea what to do so I decided it was something I'll have to live with and to just get used to it despite how bad it felt. In July 2025, I noticed a weird skin growth on my forehead. In fear of possiblly experiencing another painful biopsy I made an appointment with another dermotologist. I went to this new doctor and my visit was wonderful! She addressed the skin growth I originally booked the appointment for but showed major concern with the lesion I previously had biopsied. She wanted to biopsy it again and I agreed. The whole procedure was easy and painless! Two days later, I received a call that the lesion was pre-cancerous! Thank goodness I went to another dermatologist! I'm now scheduled to get rid of this lesion once and for all. No thanks to Clear Dermotology!

Dr Mountcastle was great. I had an ambarrasing issue that has bothered me for years. He handled it…read morethe same day with the utmost professionalism. All of the girls in his office were sweet and professional. I would definitely recommend Dr Mountcastle.

All around excellent doctor , friendly office, timely, professional and gives clear explanation &…read moreinstructions. Wonderful practice experience each time. They keep to a timely schedule so please return the courtesy of being on time, so as not to disrupt that for others & yourself! I would say that is fair; as I struggle with appointments but try my hardest going here not to be late! Lol

I have been a patient for many many years and I have always been very happy with the…read moreprofessionalism and friendliness of Dr Semler and his staff. The front office staff can seem a bit stressed at times and I just try to be understanding. They are not rude at all. Highly recommend this practice.

BEWARE of undisclosed billing practices. I have been going here for several years and the…read morepractitioners have been great. However, at a recent visit, they took some tissue samples to send off to the lab. I paid my $75 specialist copay at the time of the visit but later got another bill for another $75 specialist copay for the dermotology clinic, "The Dermatology Group", that they sent the tissue samples to. Keep in mind, copays do not get applied to your deductible. This is an important distinction. I have had tissue biopsies done at this practice before and was not charged another $75 copay from another dermotology group who ran the tests. Semler also did not tell me at the time of the visit that I could possibly get another bill for the tissue tests from another derm clinic. That is unacceptable in my opinion. They should inform patients if they have started to send these off to another derm clinic that will also be charging a copay as if you had an office visit with them as well. I have had several labs, etc. ordered by various docs and did not pay another specialist copay (again which does not count toward the deductible). At times I have paid a little more for the tests if insurance did not cover all of it, but those payments DO count toward the deductible. This is a copay as if I visited this separate clinic.

I've been going here for about 6 months. My primary concern has been hyperpigmentation and…read moreAlexandria Herbeck has been a wonderful provider! I don't feel rushed during my appointments and she listens to all my skin concerns and addresses them appropriately. My only concern was during my third visit Alexandria didn't remember what we last discussed during our previous meeting. But I've been happy with my results so far and I'm ready to try laser. Haven't had my first laser appointment yet, but my consultation was Huma Riyaz went well. Huma did a thorough job of explaining the procedure and protocols with me. I love that I never have to sit and wait before my appointment.

Loved meeting Dr. Khan and all the office staff. They really listened to my concerns and came up…read morewith a comprehensive plan to help treat my hair loss. Highly recommend!

awesome staff and very knowledgeable and attentive. I will go there for my facials. Very close by.read more

I've been a patient now for maybe ten years, and the high level of care and acknowledgement has…read moreremained steadfast.