We recently had our crawl spaces and cellar area encapsulated, and a crawlspace dehumidifier…read moreinstalled by JES. Support jacks were installed to reinforce floor stability in older sections of the house as well. We are very pleased with the work they have done. Everyone, from Nathan (project estimator and manager) to Isaiah (worksite supervisor) and his work crew, Jose and Aikeem, has worked diligently to identify and rectify a variety of foundation and crawlspace issues common to houses as old as ours (70+ yrs). Our house, having been built and modified in stages, over the course of all those years, presented some unique and complex challenges. Each member of the team assigned to our project consistently demonstrated the knowledge and skills required to address all of these hurdles. They identified the relevant problems, developed a plan to address them, and completed the project in the time they had allotted to do so. Throughout the process, from assessment and cost estimation, through to the completion of the project, we found every member of our JES team to be extremely hard working and attentive to our input, as well as eager to answer our questions and address particular concerns along the way. In short, the entire team, including support personnel at the regional office (Summer), was a pleasure to work with and turned what could have been an extremely stressful endeavor into a surprisingly pleasurable experience. As a result of their hard work, as well as consistent communication with us and a readily apparent sense of pride in the work that they do, we feel they have helped us to increase the comfort of our home and add both longevity and value to our house.

I've had a very bad experience with Jes I have contracts that have been what I would call forged I…read morehave work that is but I would call atrocious I have tons of pictures I have bait and switch and tons of pictures let me share. I had jobs they started without signed contracts. I had contracts for one job which they did not do and started a different job that they did not have contracts for. I have proof of all this this is a unethical company and then they changed ownership and tried to blame it on the old owners.

Tristan, Chad and Jamal did a great job installing a new sump pump system in my crawlspace. They…read morewere very professional. Answered all my questions. Very easy to work with. The only frustration was that I was told that a battery back up was not available on my system. But then when it was installed, I was told add it in the future. I would have done it right away if I had been given the option. But overall, I'm pleased but we'll see once it's really rains!

I'm giving a five stars because of the amazing support and customer interaction with laci she was…read morean amazing person who truly cares about her customers and devotes her time to making people not only satisfied but appreciative of what they can give the customers, they did crawlspace encapsulation and dehumidifier for me we had some hiccups with communication and she personally took time out of her busy schedule to personally call me to resolve the issues without me even needing to contact the business, she fixed what small issues I had no questions asked, she also went above and beyond to offer to fix another issue I was having free of charge since I was struggling financially!

I made the unfortunate decision of hiring this company. When the foreman showed up and said he…read moredidn't have any plans with him that should have been my first sign. Hopefully this prevents someone from making the 11K mistake I did. CopperFox came back to my property multiple times without resolving the issue. The issue still persists and they actually damaged my property in the process, eventually they just stopped responding. They washed out concrete in my drains, forgot to install the drainage tile, installed the drains in the wrong spot and right next to my foundation, cut the direct TV line, and left the space a mess. If that all wasn't enough, the quality of the work looks really rough. The grate drain wouldn't even drain because they filled it with concrete as well. Even if I had to pay extra to go with a different company, I definitely would have done it.

I have spent more than six months trying to find a class A contractor in Northern Virginia to do…read moresome foundation restoration work and remodeling work on my house. Regrettably, after several onsite consultations and unrealistic proposals, I began to look elsewhere. Two months of research and many telephone calls later I discovered Copper Fox Foundation Repair, Harold Habeck, Solutions Engineer and his Administrative Assistant Faith Froemming in the small historic community of Midland, Virginia. It was refreshing to finally talk to a strait forward, no nonsence, honest class A contractor with no hidden agendas. During the one hour complementary consultation at my house Harold freely and abundantly shared thousands of dollars worth of expert advice based on more than thirty years of experience in the house construction field as a builder and developer. The value added part of the customer experience was the presence of Faith, a kind, patient, attentive, gracious and above all altruistic young lady. A Solutions Engineer in her own right, Faith was always available to ensure complete customer satisfaction at every stage of the project. If you are considering foundation and drain plumbing repair, interior or exterior house renovations or a new custom luxury home built from scratch to your specifications, take my advice and look no further than Copper Fox, Harold and Faith. Dr. Ed

Couldn't recommend Lux highly enough for their integrity, professionalism, and helpfulness!…read more 3 highly recommended waterproofers assessed our home, and two recommended excavation, etc at a cost of more than $10,000. Lux Foundation Solutions recommended one thing: replace the basement door. That's it. (And they don't even do doors!) What impressed me most was that Chuck Koach, Lux's Foundation Specialist, assessed things the others didn't. He checked the walls using a moisture meter, thoroughly examined existing interior drain and sump pump systems, inspected crawl spaces for water issues, and checked inside and out for foundation concerns. I can't recommend Lux Foundation Solutions highly enough for their thorough, honest assessment and excellent advice. Kudos to Chuck Koach and Lux Foundation Solutions!

They did a great job. It took a bit to get the permit (not their fault but be aware that aspect…read morecould delay the process). I wasn't able to be onsite when the work was being completed but they sent pictures and kept me posted on their progress.

I got a free inspection + quote from Tar Heel Basement Systems and they were super pushy and rude…read more Salesman would not take no for an answer, and they tried all kinds of slimy tactics to close the deal. "Sign today to get an additional x% discount" "My boss won't like this but...." "Oh oops I forgot to add this one $10,000 piece to your invoice, the price we've been discussing for 1/2 hour is now 50% higher" "Well I guess I could give you the friends and family discount..." etc etc Every time I said no to their "absolute lowest price they can do," they came back with another "lowest price" with some kind of discount or deal that they "shouldn't do, but can make an exception for..." I've read online that they do excellent work, but all they wanted to talk about was their competitors. If I had a nickel for every time I heard about "the other guys," I could possibly afford their newest "absolute best price we can do." Not a fan. Just tell me the price, tell me what you do, and cut the gimmicks.

Very very responsive organization. After some of the rains I went into my crawl space and noted…read moresome standing water. I asked Tar Heel to come by and make a determination to mitigate the problem. Before Colin arrived, I had a good sense of what was needed. I had an issue with a basement problem in a former house, so I was prepared for any "oversell." Oh, and my wife had over 36 years in the building industry. Colin provided a very detailed findings and options for correcting the water problem. We were both happy with the proposal and will be moving forward.

As a construction lawyer, I am very careful about which contractors I hire. We hired Xpert…read moreFoundations on the recommendation of a structural engineer, and we asked them to waterproof our basement and construct a new room in our 100 year old house. Luis's team executed the work with precision, and they provided a clear scope of work and adhered to it. The waterproofing system was installed with technical accuracy, and the finishing work on the new room shows excellent craftsmanship. Xpert Foundations was outstanding to work with and I highly recommend them.

I would 1st say look into there BBB. They aren't a credited business and have been sued. I…read morepersonally am in disbelief at how long they have taken on this project. It's been 11 months since they started working. 15 months since they took there 1st payment. I'm out 43 grande and it's still not done. They work 2x a month and have given every excuss in the book. Do yourself a favor and go anywhere else.

When the company original set the date to come to do the work. They called at the last minute an…read moreswitched dates. The one man justin spent a lot of time on his phone talking to his wife, an he also went into the back of his truck an peeled in a water bottle both of being on the phone with wife an peeing in the back of the truck are unprofessional. And the 3 works broke a drain pipe which than I had to get a plumber there to fix tge drain.

I cannot recommend Tar Heel Basement Systems. More than six…read moremonths after this project began, the work is still not complete. What should have been a straightforward crawl space project became a months-long ordeal marked by failed inspections, poor communication, missed commitments, and a complete lack of accountability. The most frustrating part was not the inspection failures themselves--it was the fact that I repeatedly had to manage the project for the company. Promised callbacks did not happen. Emails went unanswered. Managers failed to follow through. On multiple occasions, I was told someone would contact me, only to hear nothing and be forced to initiate contact again. When inspections failed, I often learned about the status only because I reached out myself. There were stretches of weeks with no communication despite repeated emails, phone calls, and text messages. I documented every interaction because the pattern became so predictable: promises were made, deadlines passed, and I was left chasing answers. Over the course of this project, I escalated concerns through multiple levels of management simply to obtain basic communication and updates. To be fair, Caleb and Chris Alfano were professional and helpful when I interacted with them. Unfortunately, individual employees could not overcome the larger organizational problems. The fact that this project remains unfinished after multiple remediation attempts and failed inspections says everything prospective customers need to know. I have spent countless hours following up, requesting responses, documenting conversations, and pushing this project forward. No customer should have to invest that amount of time and effort after hiring a professional company. The workmanship concerns were disappointing. The communication failures were unacceptable. The fact that the project is still not complete more than six months later is inexcusable.

Neal the Builder and Family LLC was referred to me by Buildzoom. My Buildzoom review will be next…read moreand it ain't good. Neal Rose, the owner, never provided an official quote for my build and solicited me to provide upfront costs on a credit card to do preliminary excavation. I get the feeling this is an excavator trying to become a builder. He provided references but all three turned out to be business associates that raved about him. He could not provide addresses that I could visit to see his work. He only provided pictures in text messages. He did visit the site with an excavator on his own nickel "to see if there were large rocks in the ground". That resulted in two six foot deep holes on my lot that will have to be backfilled. Then suddenly when I suggested we use a local excavator to do some preliminary clearing to achieve a location for the house (instead of giving him $18,000 on a credit card) he immediately quit the project via a text message. Didn't have the guts to talk about it on the phone I guess. Home planners beware.

From the owner: My name is Neal, I have been in the Construction Industry for the past 30+ years. I am a Licensed…read moreVirginia Class A Contractor (#2705179802) with RBC Classification. In addition to building new homes, we are the only ICF (Insulated Concrete Forms) builder in the area. We also offer Land Clearing services. I am a certified Responsible Land Disturber (RLD) Cert # RLD15868.