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    Premier BBQ Islands

    5.0 (1 review)
    Closed • 7:00 am - 5:00 pm

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    5 months ago

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    Homary - Coffee table

    Homary

    (18 reviews)

    I ordered a sofa from Homary. I was very excited about it and was going to drive to Corona to the…read moreshowroom to look for more furniture. When looking showroom hours, I saw all the bad reviews and panicked. I contacted Homary to cancel the order. After a few polite email exchanges in which they tried to offer other solutions, they cancelled the order and refunded my credit card.

    Terrible after-sales service…read more An item arrived badly cracked during shipping and completely unusable. The damage itself isn't the reason for the one-star review. The way Homary has handled it is. The item is extremely heavy and cannot simply be thrown away, yet Homary expects the customer to figure out how to dispose of it. Professional removal requires a crew due to the weight, plus proper disposal, and customers should not be left responsible for arranging and potentially paying for this when the product arrived cracked and unusable. Even more frustrating, Homary's own German website tells customers not to dispose of items with obvious shipping damage and states that the shipper will typically collect them. Yet getting Homary to actually arrange this has resulted in weeks of back and forth, escalation to management, and promised response times passing without a concrete solution. Shipping damage happens. Expecting the customer to figure out how to get rid of an extremely heavy, broken product that arrived damaged should not. Very disappointing experience and terrible after-sales service. I would seriously think twice before ordering anything large or heavy from Homary.

    Premier BBQ Islands - outdoorfurniture - Updated October 2026

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