They treated us like family! The vehicle we chose was in great condition despite being used, was clean, had a clean title and work history. John went above and beyond to take the car back to the shop, fix a few things, and even drove it home to listen to any noise after we noticed some minor issues during our test drive. Because we came from out of town, he and Starr stayed after hours for us to pick our vehicle up. They were very communicative, helpful, and willing to listen unlike all salespeople are known to do. It's not about money or pressure here, we were treated respectfully and would definitely recommend them! read more

Premier Auto Center - One of the vehicles viewed - Auto Loan Providers Near Me - Cartersville, Georgia

Inquired about purchasing a vehicle and asked if I could negotiate on the price to purchase. Sales rep was absolutely rude, belittling, and stuck up. Definitely wouldn't recommend considering the customer service is non existent. read more

Premier Auto Center - Auto Loan Providers Near Me - Cartersville, Georgia

Bout an infinity qx80 from them. As soon as we got home check engine light came on. Took to our Nissan dealership and it needs a new transmission. Very unethical seller! Would never recommend to anyone! Buyer beware! read more

Zero stars! And so so much stress and headaches. I bought a car from Big Jim Bohannon. Seemed like a real stand up guy. He assured me the car had been looked over and was in great working condition. Said it had new tires and fluids topped off. I expected maybe one or two issues buying a used car. But not like what I have experience. Literally the day after I got the car home the engine overheate. Both thermostats and the crack housing had to be replaced. 1 month later had to replace the radiato. It was cracked. 3 weeks after that both front and back brakes had to be replaced. Right after that all 4 tires that Big Jim said were new had to be replaced because they were almost bald and the wrong tires for that vehicle!!! The same tires he told me they just put on the car when I bought it! And now my car won't start. It's the battery and the starter!!! I just purchased this car in February of this year!! The lemon laws in GA don't apply to used vehicles. DO NOT trust these people! Especially Big Jim Bohannon. Just because your a** is covered legally, doesn't make it ok to take advantage of a struggling single mom. These car problems have affected my ability to get to work. I lost my job because I was unable to get there so often because of this money pit you sold me. This man gave me his word that this was a good vehicle and they had checked it over. I have spent more in repairs than this car is worth and now I'm behind on payments and my child and I are facing eviction because I've lost my job and have a car I can't drive! I have tried to reach Jim but bug surprise, he doesn't respond. No one there does. read more

will never do business with this car lot. scheduled an appointment to purchase a car. rearranged and out of jobs to PURCHASE a car. constant contact from them to confirm that I'm coming. appointment time comes and "car just was sold and left the lot" that tells me alot about the car deal i wouldve gotten. read more

I purchased a vehicle from there with a $2000 warranty and lied to me about the warranty telling me that they would fix replace it with a brand new engine or transmission. If it went out within eight months motor blew up my vehicle still sitting at a repair shop warranty will not pay for it. Dealer will not stand behind it financing wants payments and no one wants to fix the car look at Better Business Bureau. They have done it to many people and don't trust the miles that are on the vehicles either. read more

Wow! Where do I start. Let's see. I spotted 2 F 100s sitting on the lot. So we turned around to go look. It is a car lot, where they sell cars I thought. We get out if our 2018 Ford F150 to look at nothing but the F100s. The owner comes out and ask is to shut the door on the 70 model. Because those trucks are not for sale! What? I thought I stopped at a car lot. The owner pretty much was an A** . My husband ask him then why are there not Not For Sale signs on the truck. He the owner said that would defeat the purpose. I kindly spoke up and said I would have anything on his lot but those old trucks. I said look what I drive. Grant you he had some decent cars and trucks but nothing like what I drive. Very rude! read more

Premier Auto Center - Of the actual sign - Auto Loan Providers Near Me - Cartersville, Georgia

Excellent customer service. Beyond accommodating, professional & friendly! Simone would not stop until she found the part I was looking. I am definitely recommending this establishment to anyone looking for quality service! read more

I consider Jorge Arango a friend and would recommend purchasing any of his used vehicles. Bought a 2008 Volvo for my daughter for graduation and so excited as Jorge made sure a value and AC issue were fixed before we took over the title of the car. He made sure "the car was ready and safe as if it was his own daughter!" Thanks Jorge, she loves the car! read more

Amazing staff. Great deals on trucks and work vans and no pressure when buying. John was super nice as well! 5/5 I definitely recommend going to Premier Auto Center over any other dealer in the area. They have my business for years to come. read more

From the moment I entered it didn't feel like a conventional dealer. It was a friendly environment. People greeted me and took a genuine interest in hearing what I needed. Their pricing was reasonable and were able to take my cluncker as trade for much more then I expected. I was not pressured to sell or much less to buy. Overall a great experience. read more

First off I would like to let folks know that it takes quite a bit to make me write a negative review of a business but I felt obligated to let people know how shady and crooked this business is. I will preface this post with I am responsible for writing a NSF check to the business for 2500.00 not without a caveat. I traded a 2004 Ford F-150 fx4 show truck for a 2006 chevy 3500. I got 13500 for the truck (which I paid 22000 6 months earlier) 2000 cash and a check for 2500 which was supposed to be held for 30 days and was told a phone call would let me know when it was going to be deposited. They deposited the check without a call and it bounced because I needed to transfer money from my business account to my personal account. I spoke to Steve from NW truck and Jeep who sold me the truck (They are partnered with Premier) he said as long as We intended to pay him I could bring in the money as soon as I got it. Well he came to my house and told my family I bounced a check and to call him, which I did and he told me to bring him money the next day. My wife went up to give him 500 but they wouldn't take it and said they wanted their truck back. Now I had the truck for a month and used it for my business and put around 4000 miles on it, however, I also put close to 2k into the truck when I first got it because there were numerous problems he never disclosed. I had a diesel mechanic look at it and he stated that the vehicle had stored codes in it that had been erased. The glow plug module was bad and the truck wouldn't get up to temp because both thermostats were frozen. He also found the pitman arm was held on by one thread of a bolt that if it had came off it would have definitely been a horrific accident. He also stated the hydroboost brakes lines were leaking so bad he wouldn't drive it along with the seals between the transfer case and the engine were trashed. Now the only reason I am listing these items is because Steve and Juan both said nothing was wrong with truck except a small tear in the seat.... now I replaced the thermostats, pitman arm had to have it aligned because the steering wheel was 180 degrees off and the worm gear in the steering box needed almost 2 full turns to get the 5 inches of play out of it. All this cost me close to 2k. So I take the truck up there to drop it off like I was told to do and asked the lady if I would get back my 2k down payment along with my old truck back and Juan came over from Premier and told me he didn't see where he owed me anything because I had his truck for a month and put 4K miles on it at .25 per mile that's 1k but he wanted to keep my other grand as well for fees. I argued with him for several minutes and he kept pointing his finger at me which I told him not to do so he told me to wait outside for Steve. Well here comes Steve with 2 deputies from Barstow county and began to spin some bullcrap story like he didn't owe me anything and I never called him to discuss anything, which I promptly got out my phone and there were several calls between him and I lasting several minutes along with text messages telling him I apologized for the mix up with the check. I then asked about the front wheel on my truck which was now rusted and he said oh it was like that...lol ok and he bought it that way yeah right. So the deputies left and now I have my truck with a rusted up wheel and no deposit money back. I think the 2k in repairs I did to his truck well paid for the 4K miles at .25 cents, but to know avail I left with no deposit. These people are crooks and liars and take advantage of folks and don't deserve anyone's business. He's been there for 7 years and no positive reviews buyers beware. I will be seeing them in court soon. Way to treat a disabled vet you con artists. read more