When my husband's job relocated us to the Chicago area from California, we were under a tight…read moretimeframe to find and buy a new home. Quite by accident we found the community of Hawthorn Place by Icon Building Group located in Hawthorn Woods. Right from the start, we were impressed with the quality of the homes built by Icon. We looked at three different homes that were available at that time and fell in love with the first one that we originally walked through. We met Charlie Murphy, the owner of Icon that first day. Lucky for us, his office just happened to be located in the model home in our new neighborhood. We did our research on Icon, and discovered they have at least 10 new home communities throughout the Chicagoland area and also specialize in new custom homes and remodeling. Their homes are hands down gorgeous - whether new builds or remodels. From start to finish, Charlie was super to work with. What really made our experience great was his availability. He would answer all of our calls, texts, or e-mails no matter what time of the day. The whole process felt very personal. While our new home was near perfect to what we were looking for, there were a few things on our wish list that we wanted. Right from the start, Charlie put us in touch with his Design Center manager, Angela, who started the process while we were still back in California preparing for our move. Our project included adding a basement bar/kitchen with an island, a feature wall w/floating shelves (Charlie's idea) and a built-in electric fireplace in the great room, crown molding throughout the downstairs, and extra cabinets in the laundry room. What we liked most about working with Angela is that she helped us make decisions that kept the rooms in harmony overall - especially the finished basement. Sometimes it was hard to visual the finished look, and she helped us by showing us pictures and different samples as we decided on tile, cabinets, backsplash etc. She was also very patient when we had a few changes along the way. Rachel, our lead project manager, was invaluable during the entire project. She was always courteous, on time, helpful and above all resourceful. Rachel did an excellent job of communicating exactly what was going on the entire time. She stayed in constant communication with all of the contractors, and addressed any issues that came up regarding scheduling, materials, etc. What we liked the most was that she would stop by nearly every day that work was being done, to make sure everything was on track and give us updates. We know we weren't her only project, but we sure felt like it. As with any projects, a few hiccups came up along the way, but anytime this happened the Icon team was quick to respond and resolve the issue. We would like to especially thank Joe, Icon's VP of Purchasing & Design who came to the rescue several times when we needed to make some last-minute changes on a few design choices and clear up some miscommunication. He was very fair and reasonable with his solutions, and we were happy with the outcome. Lastly, we want to give a shout out to Sandy, our Service/Warranty manager. While all of the exciting upgrades were happening, she was available to resolve any issues we identified during the original walkthrough. She was responsive and professional. Everything on our list was followed up on and resolved to our satisfaction. We love our new Icon home, and the upgrades we had done turned out better than we even imagined. If you are thinking of buying a new home, building a custom one or remodeling we highly recommend Charlie and his team at Icon Building Group. We promise you won't be disappointed.

We considered ICON but upon viewing their very cookie cutter type homes, elected to go a different…read moredirection. Also, ICON was advertising homes for just under $1M in one of their communities. However, once we expressed interest, we were told that the build would be about $200k higher. Be sure to do your homework before getting to far along with ICON / Charlie. There are a lot of other, very reputable builders out there.

We highly recommend Kevin Sherman for building and home remodeling projects. Kevin was in charge of…read moreour a total tear-out of 2 baths, installation of 2 pocket doors, 2 regular doors, baseboard, electrical outlets on our terraces, several ceiling light fixtures, sound-proofing to some walls, reclaiming lost space in a closet wall, plastering, customized electrical and wall frame out for our flat screen TV, and assuring proper installation of all fixtures including a floor-to-ceiling framed mirror on a wall. He is a top-notch project planner and detailed architect providing drawings and able to incorporate changes and revisions while being vigilant on how one change would impact the rest of the job. He exceeded our expectations and wowed us with his attention to detail and preciseness. We had worked with Kevin a few years back on a smaller job in our 1960's high-rise condominium. Our project was complex and the bathroom construction very precise as we wanted our large horizontal tile to align with our vanities, mirrored cabinet, plumbing, etc. Kevin had excellent top-of-mind knowledge of Chicago building codes, understood the dynamics of a condominium building (and became friends with all our maintenance staff which was quite helpful throughout the project). At times when we were introducing the use of new products to Kevin he was very open to using them and researching them on-line to better understand the science. Kevin is respected and respects fellow craftsman. He was an excellent collaborator with our tile installer and decorator and other sub-contractors (flooring, customized vanities, and painters) that we brought in based on prior relationships, but Kevin can provide these services through his company. Since the completion of the main phase we've had Kevin back to our home for several additional mini-projects. His work continues to be stellar in execution. We can not imagine how our major project would have went without Kevin's involvement.

Thank you ! I am very happy with my new garage door. The…read morewhole process was quick, easy, and stress-free from beginning to end. The service was professional, and the team did a great job installing everything nicely and on time. I really like how the new door looks and works. The payment process was also simple and easy, which made everything even better. I would definitely recommend this company to anyone looking for a new garage door and good, honest service.

Very happy with my new gutters! Thank you to New Home Exterior Construction for a great job and…read moreprofessional service. Highly recommend!

The crew did an amazing job with total bathroom remodel, new flooring, driveway and other repairs…read more Highly recommend!

We had a small fire on Father's Day and we were in search of a contractor for weeks. Tommy was the…read moreproject manager and came by the next day for the initial consultation. He was very responsive and great to work with. Mike was assigned to our project and did a phenomenal job! He was very professional and kept us in the loop with progress every step of the way. We were very happy with the final result.

From start to finish, working with Sebastian was a very professional and comfortable experience. He…read moretook time to explain the process of working with the insurance company after the approval limited the scope of work needed. The roof had been severely damaged by wind and hail storms, which led to water damage inside my home. Communication with Sebastian was top-notch. He followed up weekly to update us on the progress of the claim and promptly scheduled the project. Sebastian provided samples of the materials that would be used to ensure the new roof would be secure and waterproof. The A & A Public Adjusters crew arrived around 7 am and promptly got to work. The tarp was erected to protect the neighbor's property, and the clean-up was flawless. They removed the old and installed a beautiful new roof on the house and garage, all in one day.

As first time home owners we were unsure of how to file a…read moreclaim for our roof and siding. Our insurance website for filing a claim was complicated. We knew this would all be a long complicated process and decided to contact A&A Public Adjusters. From there on everything went smooth. A&A explained everything and handled everything for us. Alma and her team were very professional and communicative. Thank you A&A Public Adjusters.

The best! They responded to a job posting I had placed for a last minute, next day house cleaning,…read moreand I really couldn't have asked for anyone better. Excellent work- extremely thorough, respectful of the space, and extremely reliable. The work was so well-done, I decided to hire them to come on a regular basis. I've been completely satisfied and would recommend them to anyone!

They clean my Carpet at my house it looks great,they are professional cleaning company,I would…read moredefinitely recommend this company they did amazing job

This company did an outstanding job for me. I asked for a deep cleaning of my First floor. I…read morethought it would take maybe an hour or two, but it took them four hours because they were extremely thorough. They were punctual and friendly. I felt safe with them in my house. I have not used the cleaning service before and was surprised, they exceeded my expectations. They truly deserve the five stars.