If I could rate a 0 I would. Bad experience. My husband & I come to Buffalo once a year & this used to be my favorite place to visit, I was greeted by a nice but overly friendly woman telling me too much of her personal life and was asking me how old I was, which I didn't appreciate. I tried to be pleasant & listen. I proceeded to walk and browse around, I eventually got through the whole store & then was ready to decide on some things, some jewelry & a bear. I had some questions earlier, but the same lady along with another woman and a man were too busy and didn't seem to want to be bothered. When I finally got the woman that greeted me when I first came in to help me, she seemed to get annoyed with me when I asked to look at a few pieces of jewelry, she said "I can't take out everything from the case" so I tried to keep my calm and asked to see the bear in the case & I felt like I was a bother to her, she seemed short with me and also very flustered. Maybe it was an off day for them, but stay away from the lady with the sparkly mask!!!!!!! read more