We've been going to this group for over 10 years. They treat us like family. When I was first starting my new job, they asked what I could pay as a copay. I told them there's no way I could pay $30 per visit. They said no problem. "We will never turn someone away because of cost... but we will if they aren't serious about getting healthy." They started me at $10 per visit. Over the course of years my copay increased as I was able to afford it. Finally, a few years ago they began to take my insurance, UHC. I think they are finally making some money off my families treatment . They've helped with kids sports injuries, car accidents, and even provided surgical options for us at different times. Love these guys! read more

Great group of professionals that really know what they're doing. They are not just chiropractors, the doctors and PT truly know how to treat athletic injuries to Workmen's Comp.. as a former athlete, they help keep me going, and I trust them with my teenage hockey player as well. They got him back on the ice after a groin pull, and he's stronger than ever. Always smiling always happy to see you. read more

Preferred Rehab Wellness Center - Physical Therapy Near Me - Gilbert, Arizona

I highly recommend Preferred rehab! It was so easy to schedule! Andrea was super helpful and knowledgeable. I have seen Brittany for a few massages and they were amazing. I workout and had some pretty deep knots. She helped me get some relief and also be able to relax! If you are looking for physical therapy, sports massages or a chiropractor. I suggest Preferred Rehab! read more

The massages are top tier. Dr. John and Dr. Kate are fantastic. The chiropractic care is holistic - really thorough. The office staff is friendly and helpful, especially Andrea. Can't recommend them enough. read more

Amazing and very knowledgeable staff. I felt welcomed and heard while speaking to the staff about my injury. But my recovery time!!!!! That's where the real 5 stars come from!!! Holy cow!!! So quick! My recovery time was cut in half and then some!!!! . read more

I was highly recommended to Preferred Rehab by two of my friends, both powerlifters. I have had two back surgeries. In trying to identify my current pain in my lower back and shoulder, with updated X-ray and MRI results, the outcome shows I have arthritis in my neck and lower back from the past surgeries, and a frozen shoulder. Dr. John is amazing! He nailed it. His attention to detail in listening to my concerns is spot on. Travis is a huge wealth of knowledge and Louise is a pistol... she will not let you slide on shortening your stretches. :) The ladies at the front desk are so courteous and friendly, always saying good morning Heidi as I walk in the door. Preferred Rehab is a 5 star facility. read more

I called in a panic and got in right away and I went in to see them with a significant neck injury and these pros worked hard to see to it that I was cared for and put together a treatment plan that within a few visits I was feeling much better. I have gone all over the valley to find a good team and I can tell you these guys are the best. read more

This facility came highly recommended by several friends so I made an appointment. I can honestly say that the ENTIRE staff is fantastic! Knowledgeable, helpful and excited to assist you on your health journey. I signed up for the year commitment without hesitation and added weekly massage to my program for added benefit. Best decision ever! CG read more

I've been going to see Dr. Gillen for a long time now. If it wasn't for me moving out of town, I'd still be seeing him on a weekly basis. From the moment I walked into his office in Gilbert, I was treated like I was his primary concern. Over the course of my treatment, he asked me a ton of questions to get the big picture about my back pain. He took X-rays, provided great information, and even explained everything in a way that I could understand. He doesn't sugar coat things, which I prefer because I am a prior service Army Veteran and don't want to waste my time and want this facts straight up. Dr. Gillen has a great sense of humor,and definitely provides a great service all around. Him and his employees made my back feel better every time he adjusted it and went through decompression therapy. Highly recommended! read more

My neck has been bothering me since I started working from home. I didn't want to go get an opinion on what was wrong because I didn't want to go to one of those chiropractors that makes you treat all the time. It was a little better with massage but didn't go away so I bit the bullet and went to meet Dr. John Brungard. He made me feel very comfortable because he's just a regular guy who is down to earth and good at his job. He explained everything to my knowledge level and didn't pressure me into a high cost/high commitment program. It's two weeks out and I am feeling much better and would recommend this office to anyone who wants to feel better and get an honest opinion about their health. read more

This office is great! The front desk staff is always helpful and the doctors are very knowledgeable!Would recommend for anyone in pain.

I can't say enough great things about this place! You can always count on getting the utmost care and needed treatments for all your injury needs. I have been going here for almost 2 years now and they always take care of me and leave me feeling relieved of pain. The doctors and front desk ladies are all very friendly and welcoming which is a bonus!! read more

I have only had positive experiences with various chiropractors, including Steve my first time there. I've only been going for the last 6 months and have been treated extremely well, they have adjusted to my schedule, and I have felt cared for. Both locations have been great, my pregnant wife has been down to Dr. Erica at the QC location, and my 2 year old went to her when he was digging to sleep at night. If you are a teacher, part of a union, are a first responder, and/or work a manual labor job I highly recommend this place because Steve's vision and values run through the staff and they all put in the effort to care for those who come in. read more

Very convenient location in Gilbert. The adjustment was great and the massage was one of the best I have ever had. Getting in for an appointment is a little bit of a challenge, but that could mean that are just the popular. It was almost a 5 stars, but reception could use a little help. Maybe it was a few bad days, but they seemed very short and uninterested. Overall, this place was a good experience. read more

These guys are great. I had some major pain in my lower spine due to so much international travel and so many frequent long flights. I was miserable. After working with then consistently over the next several weeks I was feeling much better. Their friendly atmosphere and knowledgable staff make for enjoyable and fruitful visits. read more

I had the worst experience with this chiropractor. I got the "bait and switch" when I didn't sign up for their unlimited services cash pay plan that they sprung on me 9 months into being a customer there. I have a very common insurance company and they conveniently only take one insurance program (UHC) so if you have any other, you have to pay cash. For the 9 months I was able to pay a co-payment of an agreed upon amount and come as needed. Today I was humiliated and embarrassed in their office. I went in to be seen, 7 months pregnant with severe back pain and after checking in and waiting for 20 minutes, and I was brought back into the chiropractor's office (Dr. Gillen) by a young woman that I had never seen before. She said, "I'm afraid there has been a misunderstanding. You are not signed up for a monthly plan, and if you'd like ti sign up for one, it will cost $200. You can be seen today without signing up for a plan for $135. I said that I will no longer be going there as their prices have changed so dramatically. I walked out of there, still in pain and so embarrassed that I had been rejected as a paying customer unless I agreed upon their new "changes". Nothing had changed on my end, no changes in insurance, etc. When I was a new patient, this chiropractor raved about how amazing he was. Offered me the sun the moon and the stars, sent his personal cell phone number. Even checked in to see how I was after my first adjustment...I saved that number and asked to be called to provide my feedback regarding my experience today and received no response. Do not waste your time on these scam artists...you will be sorely disappointed unless you give them all your money and let them change prices on you after they gain your trust. read more

This place is phenomenal! I've had back pain for years and the Dr Guillen and his staff have been so helpful with managing my pain. Great staff & equipment. read more

Just had my 3rd treatment today! I feel so much better! I have had the worse migraines for 2 months now. After the first time coming it I felt relief. If your looking for a place don't hesitate go now!!!! 3 different chiropractors, physical therapy and a lot of knowledge to help you! Thank you for making me feel better!! read more

Everyone is So SO nice. Doctors are super professional and work efficiently to ensure treatment is going well and that the patient is getting taken care of. I'm honestly so happy to be part of this family. read more

I have never been so optimistic for finally achieving full recovery for my back and hips. Being young, other chiropractors didn't take my pain seriously. This place is different. Dr. Gillen and his staff are so kind and genuine; I feel so fortunate that a friend referred me here and I decided to take the dive. They have chiro, massage, physical therapy, and pain management. Hours are flexible and location is prime! I love it here! read more

Loved the services till I found out they are commiting insurance fraud! Do not go here unless you want to back pay your insurance almost $200,300. Nice people, but they are probably only nice because they are pocketing the money. Good luck if you go here. read more

I found this place walking by the nutrition spot where I get my shakes. I work out at lifetime fitness and I thought I stop by because I've been having some headaches and pain in my back from doing some heavy squats and leg press. So they set me up with Dr. J and let me tell you she is amazing with her hands. The pressure was just right. I will be going back on a monthly basis to get adjusted by her. Everyone who lifts heavy should see her to maintain a healthy spine! Thank you Dr. J read more

SO I made an appointment a few weeks ago for a massage. The phone call took about 15 minutes- the girl scheduling me had no idea what she was doing and after every question she asked, there was like a 2 minute pause. I had to keep asking if she was on the line. She sounded super young so I figured maybe she was still learning. Well I get to my appointment a week later and I wasn't greeted at all by the THREE receptionists who weren't even busy. I went up and had to address them first. And guess what! I didn't have an appointment set in the system. Go figure. And instead of apologizing and setting up a new one, they just kept repeating "yeah, uh, we don't have you in the system." It doesn't take 3 people to set up an appointment. Took a while, but eventually I got a new appointment in. p.s. I wouldn't have even bothered setting up a new one, but I had a gift certificate that I wanted to use (who doesn't want a free massage?) read more

I have been to several wellness centers and physical therapists over the years and I have to say this particular group of people are outstanding. You're an old friend from the first moment you step into the building. Brandon Sells, Brandon Pearson, and Caitlyn Sembach (apologies for potential misspellings) are the individuals I have interacted with most frequently and they are all stellar. If you have pain that doesn't seem to want to dissipate on its own, come on by and let these awesome people work their magic (or science, who can say?) on you. They'll have you feeling like you are ready to take on the world in no time. read more

Legit one of the best Chiro experiences I've had. I've gone in for two separate reasons in regards to area of pain and both times after a couple of treatments my pain was decreased significantly. Staff is awesome, very friendly and attentive. Highly recommend. read more

Caring, professional doctors. Best in the valley. After trying different chiropractors and feeling frustrated at not getting better, i was recommended to Preferred Rehab. Everything in this 1 office and if one of their doctors can't help you, They'll find one that will. They work on my children's sports injuries, my husband's auto accident injuries and work injuries. It may beout of your way, but there is no such thing as "too far" when it comes to the best for my family read more

This chiropractors office is awesome always getting taken care of and feel great after I get adjusted and heat padded and decompression. All the staff is very friendly and helpful. read more

Preferred Rehab Wellness Center - Physical Therapy Near Me - Gilbert, Arizona

If I could leave less stars that would be better. I started going here back in 2016 and at that time they would have my insurance company send me checks every 2 weeks and then have me sign the check over to them. Well jump forward to 2019 and they are now saying I didn't sign a check over to them and it's been past due for 3 years! I have several co workers from the same company that also experienced this. It seems like they were working the system and taking advantage of the insurance policy as there were times I told them I did not want certain things but they said " it's free " let's just do it. The lack of communication during this process has been a nightmare. I understand they have new management but they are still the same company. If they ever ask you to sign checks over... AVOID Update: Follow up from new management and they took full ownership and fixed the issue! Thank you for owing it and taking care of the client read more

this place is the absolute best. i was going to different chiropractor for years and still experiencing the same problems with my back. after hearing about preferred rehab from a friend i decided to give them a shot. minutes after meeting with steve he determined what was ACTUALLY wrong with my back and we began the road to recovery. after barely being able to walk my butt in here, i now have zero pain. they really treat you like family here and treat you to your specific needs. could not recommend this place enough. read more

This office may have started out with good intentions but they surely have changed their business model. Who turns an active patient away when they're in pain? 7 mos pregnant, with excellent payment history (paid cash, in full , for every appt). Shame on you Dr Gillen. You are not a respectable healer - just a businessman. read more

I was in a very serious car accident 18 months ago, broken ribs, head injury, lacerated liver. I finally felt healed enough to seek chiropractic care. I just love the staff and the Doctors here, I am feeling so much better, and most (if not all) of the symptoms I had still been experiencing have resolved. I feel so much better, and am looking forward to continuing my chiropractic care here. read more

These folks are personable and knowledgeable. Two treatments in and I'm already starting to feel better. There's just an energy to this place. read more

My daughter says to give them a 15 out of 10 but I can only give 5..... very experienced, friendly and knowledgeable doctors and staff. They provide guidance and healing to get you back to health. Full staff of many services each friendlier than the next. The front desk girls are extremely accommodating with kind smiles and warm greetings. I feel like I found the right place!! read more

They are the best team of chiropractors and Lauren is a great PT. They always go above and beyond to help me through my various injuries. I am a horseback rider and athlete so I have had several injuries they have nursed over the 9 years I have been going there!! Steven goes above and beyond for his patients and I am a lifer!! read more

This place is absolutely amazing!!! The staff is so friendly and professional, and they seriously care about the patient! My husband has been getting intensive work on his spine with adjustments, PT, massage and decompression and the improvement is unbelievable. They take a wholistic approach, without drugs or surgery, and actually FIX the problem!!! Go check them out. Amazing. read more

Totally bummed with my experience here. The service they offer seems fine, but I do not agree with their business practices. They tried to get me on the hook for nearly $2k for a 6 month program, and when I told them I would rather pay as I go, they said it would basically cost me 10x as much. Why do you need to get someone to agree to shell out so much before even helping them? If you truly believe in your service, then why not offer a pay as you go program for a similar price? I knew it was going to be a bad situation when they took me in the back room to give me their lengthy spiel which basically went over a bunch of stuff I already knew about my back and neck... meanwhile I am in horrific amounts of pain and just want them to help me and charge me for the visit.. and then the guy tried to win me over by saying it looks like I work out.. ha.. I look like I sit at my desk all day so I knew right then the extreme levels at which he was BSing me. The restroom would be fine if not for the robot that sprays you with harsh smelling chemicals as soon as you walk in. I can still taste that nasty assault from yesterday. Blech. read more

Impersonal service with high turnover rates of their doctors. Messed up my back and I would not recommend them not even to my enemy.

Dr. Gillen is amazing! He really cares about his patients, and takes the time to get to the root of the pain. Each time I have visited Preferred Rehab, I have left feeling MUCH better thanks to Dr. Gillen! Lauren Fisk is an excellent PT in the office. She always provides excellent care, and various exercises to improve strength and mobility. The entire staff always treats me extremely well and the treatments I have received always get me feeling better! read more

I was referred to Dr. Rogers when he was at the Tempe location after an auto accident. I had never been in an accident before and Dr. Rogers and his staff were excellent in helping me get into a wellness plan to start feeling better as well as even referring me to my lawyer. Everyone on staff is personable, friendly and knowledgeable and I looked forward to every appointment. My family who referred me to them even made the trip across town from Goodyear to get treated at this office. Following Dr. Rogers to the Gilbert location when he made the transition was a no brainier, he is that good! I highly recommend Preferred Rehab for any and all your chiropractic or physical therapy needs! read more

The doctors at Preferred Rehab listened to my issue and took the time I needed to thoroughly assess my needs. They didn't rush me through and that is so important. Jeff and Steve made sure I didn't have any questions. I am highly impressed at how personable they are including genuine smiles and questions about my family. The staff was quick and answered all my questions about insurance. I am thankful to have found such a great office for my back issues! I will be recommending Preferred Rehab to everyone in the East valley! read more