Front staff never bothers to actually answer phone. Always lets it go to voicemail…read more Have desirable hours, but you can't use if nobody answers!

I've been here several times now and everyone has always been so nice and friendly. I've never run…read moreinto any trouble having to schedule/reschedule my appointments. There's little to no wait time once you arrive and they inform you of what they'll be doing. I came from another dental place nearby where I was really unhappy on their service. I highly recommend this to anyone looking for a new place.

I worked for Dr. Musolf for a total of four years before leaving for an extended maternity leave…read moreand ultimately to pursue dental hygiene school. I would not even know where to begin to describe what an amazing experience it was to work for her. Not only does she provide her patients care that goes above and beyond the standard, she empowers her staff to grow, learn and ultimately continue to advance in their dental careers. There are a ton of offices where an assistant gets stuck "sucking spit, passing instruments and cleaning rooms". Not here!!! You are taught and mentored right along her side as she continually pursues further education and shares her vast knowledge with those who want to learn!! Her compassion and generosity for her staff and patients is unmatched. You will be hard pressed to find a better dentist or employer.

Melissa Musolf is just the best all around. All of our family goes to her for our dental needs…read more She always has friendly and warm staff and a welcoming office. Dr. Musolf keeps my smile perfect ! Thank you for all these years and years to come ! ~ Scott Family ~

Dr. Suter is the best out there!…read more I had gone to several orthodontic locations here in the Springs, and Suter Orthodontics was the place that stood out above all the others. I feel comfortable every time I walk in, as I'm greeted by the lovely Mrs.Elena. The other orthos were either pricier for braces/Invisalign and even said I'd have to get teeth taken out. Ridiculous right! But I'm so glad I went with my gut feeling and began my braces journey with Dr. Suter and his team! I definitely recommend

We've started the dreaded braces process with my daughter which was a bit terrifying for both her…read moreand my husband and I. But honestly, this office takes care to explain the process and make it as easy as possible and we all couldn't be more thankful. Truly. She leaves smiling each time and we leave assured we chose the right off. I do have pictures I could add, buuuut I don't think my daughter would appreciate that lol!

Having recently moved to the Springs from Texas, I found myself in need of a new dentist. I did a…read moreGoogle search for dentists near me. After checking out reviews of many and checking availability for a cleaning, Blue Springs topped my list. They accepted my insurance, were near my house, had good reviews, and had availability much sooner than 2-3 months out like most places. My appointment could not have gone any better. I also appreciate that they didn't try to upsell me additional services like most others. I'll be sending my daughter there this summer when she is home from college. Blue Springs is definitely worth giving them a shot at your business based on my experience.

Looking for a dentist? I highly recommend Blue Springs Family Dental! Dr. Coughlin and staff…read moregreeted me as family, verbalized what was observed during my examination, provided photographs/live video of my current dental health, thoroughly explained recommendations, answered my inquisitive mind, and completed pain free treatment; all while being humble and kind! My experience has changed my perspective on dental appointments!

If you're looking for top of the line and state of the art imaging technology, this is definitely…read morethe place to go. I was very impressed by all of the new machinery that they used to get extensive images and x-rays. They were able to create 3D models that showed high-level details of my mouth within minutes. All the staff was courteous and professional. The facility was also very clean. Otherwise my visit felt transactional and impersonal which I personally do not expect from my dentist. The recommendations that I received for my dental care plan was the most expensive and inconvenient procedure with no other options being considered. Then I was dismissed to the scheduler who tried to schedule everything in the next few days. She wasn't overly pushy and I was able to politely decline but I was disappointed. In contrast, when I went to another dentist for a second opinion, I was given more reasonable and flexibility options that address my dental care needs based on priority and most cost-effective use of my insurance over time. Two different schools of thought. I understand them both very well but as a patient, I prefer having my suggested care plan provide me with incremental, customized options rather than just the most expensive one size fits most plan. I hope this helps everyone.

I was very excited to have a dentist that could accommodate our family's schedule with appointments…read moreon weekends and after 5, but the service was not what we expected. After my husband posted a bad Google review (they constantly changed his appointments), I received a text message stating that they canceled my children's future appointments and our account due to the review. I didn't post a review, but now I will. My first visit I went into an extreme panic attack where my body froze up and required me to have laughing gas. This has never happened to me before and I did not blame the dentist, but when I went back 6 months later, I was told that the dentist did my filling wrong so they had to redo it. They covered all the costs which I was happy about, but it was still traumatic. This was a childhood filling they replaced that I never had issues with, but I trusted their expert opinion and let them do it. I ended up with mouth pain and bite issues that I had to go back for. My second incident happened a few weeks ago when I was diagnosed with sleep apnea. I was exploring all my options and my primary care doctor suggested I speak to my dentist regarding a dental device. I called, the office confirmed they do this type of thing, so I scheduled my appointment for after work. It was their latest appointment, so I took my toddler in their PJs expecting the appointment to be short. We waited in the lobby for 45 minutes with my son starting to lose his mind before we were called into the office only to be told they don't do dental devices. They referred me somewhere else. Such a huge waste of time. I'm a pretty patient person and understand mistakes happen, but having this company automatically remove our account and inform me over text without any sort of real communication was the last straw.

I've been coming here for 10 years. Since before they were Alliance Family Dentistry. I would say…read morethat Alliance Family Dentistry is even better than my prior dentist at this office. Over the years, I have met at least three of the dentists and several hygienists, ALL I've met have been excellent. They are kind friendly people, and they do not use high pressure sales tactics trying to get you to do work you don't need. I don't believe I've ever had a delayed appointment and I've never had a negative experience. Recently, I learned that they are not going to carry my current insurance in the future, but instead of dropping me, they gave me a nine month heads up AND they are continuing the existing coverage for the balance of the year. I looked into going to another dentist once I learned of the insurance change and that experience was a nightmare. I was reminded that not all dentist offices are as well run! They also offer their own insurance plan outside of Delta dental, if needed. Better to stick with an excellent, well run office than switch to an office that has horrific customer service.

Dr Colt and his entire team are amazing! I've been with Dr Colt six years. His wonderful…read moreassistant, Aimee referred me to him. Besides being a great dentist he is a kind, hard working man who truly cares about his patients and his staff. I referred my good friend who has a phobia when it comes to dental. Now she doesn't hesitate to do her dental appointments! She in turn sent her husband and another friend to him, As long as I'm here in Colorado I'll continue having him as my dentist.

Type of Care: 5/5 Care Quality: 5/5…read moreOffice Experience: 4/5 I am so surprised by the low ratings for this office. As a recent transplant to COS, I was referred to this office by a specialist for a crown in October. Since then, I have been back about 4 times for various reasons. While I can't speak for all of the dentists and assistants at this location, I am deeply appreciative of Dr. Batra and Kathy, both of whom were gentle and responsive to my (paranoia) sensitivity with my teeth. So much so that we waited almost 2 hours to ensure that I was completely numbed up for one of my teeth. He checked in repeatedly, ensuring that I was comfortable and not in pain throughout the entire procedure. His continuous check-ins eased my fears and apprehension and ensured a positive experience. Also, as a lover of information, he exhibited patience and a willingness to answer my multitude of questions. Kathy, the dental assistant, is such an angel. She is also very responsive and takes pride and care in her work (much like Dr. Batra). Additionally, she is so GENTLE with your mouth. I always enjoy my visits when she works with me. The front office experience is hit or miss, with more hits than misses. Several of the front desk assistants are friendly, pleasant, and willing to help, from scheduling appointments to facilitating your check-ins upon your arrival. However, there are a few areas of improvement that can move their 4 to a 5. Recently, I've spoken to one person who whispered on the phone and refused to talk louder, which made it difficult to hear what they were saying. In another situation, I was verbally confirmed for one time but was inputted into the system for another. I showed up 15 minutes ahead of my confirmed time and was informed that my appointment was in the system for another time. Luckily, they were able to squeeze me in for a quick visit. Although very minor, in my opinion, these can help maintain the overall customer service experience that I've experienced. All in all, I am very happy with my experience and recommend this office.

When you schedule an appointment as an adult, it's reasonable to expect that the office will honor…read moreit. However, this dental practice has implemented a new policy requiring patients to physically confirm their appointment by the morning of, or they will cancel it and give the slot to someone else. This is confusing, especially given that they also charge a $50 no‑show or late‑cancellation fee. If you are considering this office, be aware of these policies. Additionally, the strong perfume worn by the front‑desk staff creates an uncomfortable environment upon entering and does not reflect a professional atmosphere.

The staff and the Doctor are amazing. I usually dislike going to the dentist but coming here has…read morechanged my view all together! -Mrs. Moss

The doctor and staff were nice and professional, but do not take their estimate as a trustworthy…read moresource. I had a filling redone that was not urgent; the staff did not check to see if I had a waiting period before being able to get some services with my new insurance. I ended up having to pay out-of-pocket for the full expense. I've never had a dental office have this lack of regard before. Also, in hindsight, I don't think I needed my filling redone and wish I wouldn't have had the service in the first place. I think they push unnecessary services. I definitely felt like a wallet.

Dr Kate and her entire staff are professional, friendly, and helpful! Dental exam was thorough and…read morepainless. Office personnel and dental staff were patient and kind. What a great dental practice.

I usually dread going to the dentist. And yet, with Nice Touch, it hasn't seemed as bad. They have…read morebeen extremely professional and polite to me on everyone of my visits, from routine cleanings, to fillings and other work you might need done. I would higly recommend them to anyone who lives in the area.