This will always be my service center of choice. I've been taking my vehicles here since 2015…read more And my daughter now takes her car here. Very professional staff. They greet you by name and with a smile. They offer pickup and drop off nearby. Waiting area is clean and cozy. There's even a desk if you need to work while waiting. I've never feared being overcharged or duped into services I don't need. When I have questions, I call and they provide advice. I recommend them over and over again.

Do not go here. I had my vehicle there for almost 4 months with nearly zero communication. You…read morecan call and they will say they will call you back but they never do. Not once. Avoid this place.

We have used Crossroads on a few occasions and have experienced excellent service and fair prices…read more This week I contacted them regarding the cruise control on my wife's explorer They could have immediately had me come in for repair but instead made me aware of a possible recall from ford that might cover the cost of repair. After we contacting Fitzpatrick we were advised our model was not included. So we dropped off our car Friday night and picked it up Saturday. Great job guys.

DO NOT GO HERE!!!!Took my car in for low tire pressure told me they couldn't find anything even out…read moreit in a water bath to see if airbubbles would show the issue. I took my car to a different mechanic and in 5 minutes he found the nail in the tire. I asked him to check the battery Crossroda replaced and was told the connectors were loose. I brought My other vehicle to the new mechanic just to have them check the new battery Crossroads put in due to on going issues. I was shown where the battery wasn't bolted back in place and one of the connectors had been broken. I'll have to take my car it to the dealership to have it replaced. I've gone to Crossroads for several years. they were bought out and have gone downhil And no longer have great customer service.

Yesterday I posted a review based off an unforeseen breach in communication. The owner contacted me…read morethis morning explaining the miss understanding. Once explained along with one of our prior conversations it became clear that our prior conversation was strictly confidential, meaning our conversation was never conveyed to the rest of his team. In true business fashion a full refund was offered and instead of excepting it I chose to continue our business deal. This isn't about pricing it's about the respect and I respect that.

I have been a Gowen's customer for over 10 years. I followed a mechanic from shop to shop for…read morenearly 20 years. They've taken care of multiple cars from basic maintenance to custom work and all for totally reasonable prices. Now, they no longer want to work on the same cars they've helped me maintain for over a decade. If you want a strong, reliable, years-long relationship with a shop that can maintain your vehicles, I would look elsewhere.

They are good and they're polite and explain what's going on with your automobile vey clear.read more

took my 2018 Honda Pilot Here Once! it was overheating and acting up. brought it, paid for it, took…read moreabout 2 days to get it done! 3 days later, it did the same thing! I called them and they told me to bring it in, to see if they had missed something or something was left undone. my husband was at the Taco Bell and we asked for a tow truck, they said okay, but if it was their fault we wouldn't have to pay for it but, if it was something else other than what they were fixing, we'd have to pay the towing. the owing fee was $150... from Taco Bell, to the shop. it wasn't even that far. my husband ended up asking help to push the car. we get a call the next day, that the car is ready. we come in, they said "alright, take it". didn't get charged or get any explanation. second incident, my husband brings in his 2015 Chevy Silverado. it needs breaks changed on all 4. tell me why it's $2,000 ?? what do we do, we bring all the parts. the brakes and brake pads and router, and caliber. just for the labor it was $700? which is crazy, cause my husband kept going back and forth with them. they kept telling him they weren't the right breaks, or pads, and my husband comes to talk to the machanic and he's like "oh sorry, we haven't even opened the boxes or looked at them" NEVERMIND, $680 to change one set of breaks, router and caliber. FUCKING CRAZY. I'm sorry but, they need better communication skills, and they take sooo long to get things done.

Service requested check a/c, why it's not blowing cold. They find it 1/2 pound low on…read morecoolant,Instead of adding missing coolant and checking system, they want to charge for evap and fill 1 & 1/2 pounds of coolant, call it good. Then when you complain, they try to sell you a new a/c compressor because your old one is not pumping at all! Tech swears is was blowing cold when he backed it out. Tech is a liar!!!

I'd just avoid this place altogether. They do what they want, rather than what you request or need…read morebecause it's about money. I was mislead and paid for a repair that wasn't useful-after hours of waiting, I left with the same problem I came in with, minus $700. Currently, I'm waiting on Corporate customer service to get back with me, and just like the experience at this location, I'm getting the same "let's pretend we're proactive", however NOTHING is getting done. What's wild is, a mobile mechanic got the job done in 30 minutes, I'm safely back on the road, and still waiting for my refund from these guys. They're going to be really nice here, and go deep deep in your pockets as much as they can. Find a good mechanic that you can trust, and stick with that person as long as you can. In regard to tires, Mavis or Discount Tire are your best bets.

I took my Toyota to them. I informed them that my car would run, but cut out completely (including…read moreall lights etc) and then run again. I didn't tell them that I was having a difficult time getting stopped and that I was pressing hard on the brake. I also didn't tell them that my car would rev up when stopped sometimes. They figured it all out when I took my car in. My brake pads needed replaced, my spark plugs needed replaced, and my idol throttle needed cleaned. It all made perfect sense to me. The advisor was professional and I felt confident they were honest about the needed repairs. Good job!! I recommend Tri Star.

Great service, communicative staff and expert workmanship. Hats off to Mark and his staff at…read moreTriStar Auto especially Andrew. You can trust this group to take care of your needs at a great value in time and money.

I normally perform all my auto maintenance myself... but two months ago I was in a hurry and stop…read moreby Auto Quick McDonough for a quick oil change before my long drive to Tampa. I choose their Diamond service to make sure all my levels were ok for the long drive ahead. Today I started to change my oil and noticed a tool stuck in the panel next to the oil filter and it was the clip removing tool that removes the panel to access the oil filter. The panel clip was broken also. And the oil filter was a no name generic brand while I paid for a name brand filter included in the Diamond service. Auto Quick McDonough is quick to take your money and quick to preform shoddy work your vehicle and charge an outrageous price... Diamond oil change service $55.00 out the door for what? I have come learn that quick doesn't mean quality as the old adage goes... (their) haste makes (my) waste! = /

I am so thankful for this shop. The new management is superb and so is the customer service.read more

When you find a trustworthy garage that does good work at a fair price then you KEEP them. I've…read moreused this garage for decades for many different vehicles and issues. A small, family owned garage that busts their butts to earn a living by doing what they say they will do to the best of their ability- they've also been open and honest when they couldn't do things and pointed me elsewhere. It's too bad I'm limited to only five stars in this review. I'd give more if I could

The only place I get my truck serviced…read more I have been coming to this business for 30+ years. Never any issues, the work is always consistent and timely. Also, great prices on tires.