Martin really helped me out today!!! God sent. Exceptional, fast, reliacustomer service.read more

I don't generally think to review businesses other than restaurants but I have to let the secret…read moreout. These are the guys that the dealers send their radiator problems to. This week a collogue of mine had a hole develop in the radiator of his skid steer loader, it was going to cost him over $300 for the part and several hundred more in labor. Being a handy guy with no real special tools the problem radiator was removed and dropped off for repair and a day later the loader was back on the farm. They are also an auto repair shop with several great recommendations from the local auto parts stores.

IT'S ALL ABOUT THE MONEY! In the fall of last year (2025) I…read morevisited Muncie Imports & Classics for help identifying the correct part number for my transfer case which went bad for my 435ix. I was told by the "newer" service manager that if i wasn't going to use them for the repair that he had no interest in helping me obtain the correct part number and was told to call a BMW dealer to obtain the number. After leaving frustrated with the lack of customer service and rude interaction with the new service manager, I returned a second time (after a new transfer case was installed) asking if Muncie Imports could re-program the case. I was told that Muncie Imports had no interest in programming the transfer case since they did not install the new unit in the car. I was also informed by this service manager, and I quote,"It is about the money!" and told me to take the car elsewhere and they did not want to provide any services to me. I then took the car to another company and had the transfer case programmed without issue. No questions asked! Just bring the car to us and we'll take care of you! I have had my previous BMW's serviced by this company for over 15 years prior to the new Service Manager without any issues and under the previous Service Manager and Manager (both now retired) and it was always a delight to do business with them and Muncie Imports was my first call if/when I needed any services required on my BMW's and Jaguar. Unless something changes with their "newer" employees and their approach to a positive customer service stance, Muncie Imports will never receive another dime of mine.

A little while ago, I took my Landover to be worked on and Muncie Imports was the closest option…read morefor me at the time. I told them about the problems that I was having with my vehicle and they initially seemed interested in helping me. I then took the car in and they said they were ready for me to return the following day. The only thing they had for me was a stack of papers with codes on them that they charged me $100 dollars for. They did a engine light test that can be done for free at any auto parts store. I asked if they would be able to tell me anything about fixing my car and the owner or manager refused to do so and told me that they weren't interested in working on my vehicle. Unless you are an old rich guy with an E-type. They don't want anything to do with you. Find another repair shop.

Beware Scammers! I ordered a 582 almost a year ago, a…read moredeposit of $7500.00 was required to order the motor. I was told there was a 3 month turn-around time. Pat is the the person you will be forwarded to each time you call about your motor. I waited until 4 months before I called. Each time, I was transferred to Pat and was given the same answer "it will be another two weeks" "it will be another three weeks" YOU WILL HAVE TO CALL and check on your order because Pat will not call you or keep you updated about the delay with your order. Pat two-week me to death. I NEVER GOT AN ENGINE! I am fortunate that I put it on my credit card and reported this as fraud six months after I was told it would be ready.

Had a 350 SBC sleeved here. Work failed almost immediately -- coolant leaked into cylinder #3 due…read moreto a poor sleeve job. Spent thousands building around this block just to tear it back down. Try somewhere else.

Went to Midas to fix our work van. They were very polite and knew exactly…read more what we needed to fix the van. Jack and his team are the best. Will definitely Go back again. Thx.

Under new management, not as it was back some time ago, Covid did a lot of damage, very pricey need…read moreto offer best prices and get back to some of the good old days as they were!!~

My wife went I in on Friday for a tire repair and when she went in to tell them someone behind the…read morecounter mocked her. They then tried to sell her 2 tires which were not needed, extremely unprofessional environment, I would definitely not recommend ever using them again, don't waste your time or money here.

I have been taking my cars there for 30 years. Always good results, and they have stood behind…read morethere work without any hesitation. Would highly recommend. I have owned sports cars and exotics as well as standard cars and trucks, and the prices for their work were always much less than the quotes from the "Stealerships". In the few instances where they did not have the specialized equipment needed, they were up front about it without any charge for their research.