Rip off! Do not take yoir vehicle there. Was up chatted 90% for a part that was defective and a…read moreyear later they had to replace which they covered the part but I had to pay labor. They try to sell you things you don't need. They actually treat women horribly. Have an interview with CTV news on March 30th to expose them. Hoping to help others to never be ripped off from them again.

Took my car in for an oil change and cabin filter change. They did both with a laughter as my cabin…read morefilter was filled with nuts. I will apologize to the squirrel or chipmunk. Good service, good crew. I appreciate the new owner for putting this location back on the map.

The technician serviced my car in my driveway, and took the time to walk me through every step of…read morethe process. Their straightforward website made scheduling easy, and they responded quickly. Honest, reliable and extremely skilled in what they do. And it was more cost effective than taking my car to an auto shop or dealership. Highly recommend checking them out!

I had a very disappointing experience with CARSTAR Brantford…read more Initially, I brought my vehicle in for a minor paint repair. When I picked it up, I noticed that the edges of the door had not been painted properly. After I brought this to their attention, I was told there were no available slots and was booked for a follow-up appointment a week later. On the day of the second appointment, I dropped off my vehicle in the morning and was provided with a rental car. When I returned in the evening, I was shocked to see that the repair appeared to have been done with a manual brush rather than being professionally refinished. The quality of the work was unacceptable. They acknowledged the issue and scheduled yet another appointment for the second week of June. For the third visit, I was again given a rental vehicle and told the repair would only take a couple of hours. Around 3:30 PM, I called to check the status and was told the vehicle would be ready by 5:00 PM. When I arrived at 5:00 PM, I was informed that the work had not even been completed. I had to leave without my vehicle and was later told it would be ready the following day at noon. Unfortunately, when I returned the next day, the paint work was still not up to an acceptable standard. What concerns me most is the apparent lack of any quality assurance or final inspection process before vehicles are returned to customers. Had someone properly inspected the work, these issues should have been identified and corrected before delivery. I was also disappointed with the communication and overall management of my repair. The representative handling my vehicle never clearly explained why the work needed to be redone multiple times or why the promised completion times were missed. After multiple appointments, repeated inconvenience, and several opportunities to correct the issue, I am still not satisfied with the quality of the repair. Based on my experience, I cannot recommend this location due to poor workmanship, lack of quality control, and unprofessional customer service.

Dropped in late afternoon asking for advice on my front bumper that was not fully secure due to…read morebeing pulled forward while reversing from a parking spot. I was hoping they could do a better job of securing the one side than I had done and they agreed to have look. I was invited into the air conditioned waiting room and offered cold beverages and snacks. After a short wait my bumper was re secured on both sides and looked even better than expected. I was very pleasantly suprised that customer service was alive and well at this establishment and will most definitely return for any further needs. Many thanks

I have purchased five new Jeeps over the past five years, along with one pre‑owned Italian SUV, and…read moreevery experience has been exceptional. The team at Unique Chrysler is amazing -- you truly feel like part of the Unique Chrysler family from the moment you walk in. There is never any pressure or need to negotiate; the Sales team consistently goes above and beyond to secure the best and most competitive deals. Their honesty, professionalism, and customer‑first approach are the reasons I keep coming back. Highly recommended for anyone looking for a dealership that genuinely cares about its customers.

Amazing staff, won't be on normal service department to help me to figure out something that was…read moregoing wrong on my vehicle. Told me that I didn't need my oil pan etc....replaced that another dealer recommended, that nothing was leaking ....honest . highly recommend this place.

Very thorough and professional. I dealt with Denise and Blake, great people. I got into an accident…read moreand came to this location to get my car fixed. Came out looking brand new again. Would highly recommend.

My VOLVO Vehicle had plenty of fender benders and "major dents". The passenger side door was…read moreseverly indented . Justin and Danny took their time to explain my 2 options. They recommended a new side door which would be a lesser cost and a SAFER option... they also quoted me the exact two prices for each option. When I received my car ... I was overwhelmed ... looked like a BRAND NEW CAR!!! They not only ordered and put a new side door with a new mirror they touched up all the scratches on every part of the car and no more dents throughout the car and did not overcharge the price they quoted. My price was still the same as they quoted. My Volvo looked like it was completly painted ... immaculate. I have had many compliments and I do not recognize my vehicle ... BRAND NEW LOOK. Thank You Dan and Justin ... The Best Service I have ever received ... You Both went above and beyond my expectations. Francesco C.

Purchasing our new vehicle at Burlington Toyota was an efficient and enjoyable experience. The…read moreprimary reason for our 5 star rating was our dealings with Brandon Murray, our sales rep. He knows his vehicles well and he explained everything in a detailed and understandable manner, from when we paid our deposit to picking up the car. It was obvious that he treats his customers as valued consumers and he met all of our expectations. The rest of the staff at the dealership also treated us in a friendly and helpful manner

I had a small repair that was not urgent but Burlington Toyota fit me in the same day and were very…read morecourteous and extremely helpful. The bill was smaller than I anticipated, and the repair was done perfectly. Highly recommend this dealership!