Repeated No-Shows, Price Gouging, and Dodging Accountability - Avoid at All Costs…read more
I had a highly disappointing and frustrating experience with JC Mechanical Heating & Air Conditioning LLC in Colorado, and I want to help others avoid a similar situation.
I hired JC Mechanical to replace about 2 feet of damaged dryer duct in my home. They quoted $3,283, claiming it would require disassembling and reassembling a large section of my HVAC system in the utility room, with at least 8 hours of labor and expensive parts.
What actually happened:
The technician cut a 12" x 12" hole in the moisture resistant drywall ceiling of a bathroom (not even in the same room as the HVAC system), installed a short piece of $15 flexible dryer duct, and finished the job in under an hour -- including the time it took to leave and buy the duct work.
The HVAC system was never touched, and the bathroom ceiling was left open and unrepaired.
Yet, they charged me the full $3,283 as if they had done the complex work originally quoted.
That alone would be bad enough. But the experience was even worse:
* They were a complete no-show to their first scheduled appointment. I stayed home all day, called and messaged their office repeatedly -- no response.
* That evening, they finally called back, apologized, and rescheduled.
* At the rescheduled appointment, they were several hours late -- again with no notice and no response to my calls.
* After the overcharge, I called their office multiple times.
I was repeatedly told the owner would call me back -- he never did.
* Eventually, they blocked my phone number.
* When I called from my wife's phone, they answered, again promised a call back, then blocked her number too.
In my opinion, JC Mechanical:
* Grossly misrepresented the scope of work to justify an inflated price,
* Performed a simple, low-cost repair, and
* Then avoided all responsibility once payment was received.
This wasn't just poor service -- it was unethical and deceptive.
I strongly recommend avoiding this company. If you do consider hiring them, get everything in writing up front, including a detailed scope of work and itemized cost breakdown. Make sure the work quoted matches what's actually done. And do not make final payment until you're fully satisfied -- because once they're paid, you may never hear from them again.