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    Chambers Consulting

    5.0 (2 reviews)
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    Associated Brokers Realty

    Associated Brokers Realty

    (25 reviews)

    We rented a place with Associated Brokers Realty for 2 years. I would recommend renting from them…read more It's essential to understand that they run a straightforward and large business, so this experience may be different than ones you've had in the past with a personal landlord who owns just a few properties. What does this mean as a renter? You work with Associated Brokers Realty and will likely never encounter the owner of the home. They follow all laws set out in regards to house repairs, leases, and timely communications. When I did receive communication, it was clear and concise. This also means that the processes and communications can sometimes be frustrating if you expect a one-on-one relationship with your landlord. I paid rent late on one instance (during the holiday season, banks were closed). I received notice via a sign posted to my door which incurs the posting penalty plus the late rent fee, as laid out in the lease. When I called to explain the situation, they did waive the posting fee but the late rent fee was still charged. If you're used to having a one-on-one relationship with your landlord, you may find this frustrating, but 1) it's a fair way to run a business, and 2) you know what to expect when doing business with them because it is all laid out in the lease. it is also nice to know that Associated Brokers provides a sort of protection from the one-on-one relationships with property owner/landlord that I've described above. We had an instance in which the owner of the home (who by contract was still responsible for all repairs) delayed in fixing a utilities issue. Associated Brokers ensured that our rights were protected during this time period and we were able to take a deduction in rent. As for the staff, the people I spoke with were always lovely and got back to me within two days. I also appreciated that Anthony wrote a renter's letter of recommendation for me to obtain a new apartment when I moved out of state.

    As a former homeowner, I never imagined working with a property management company could be this…read morefrustrating. Unfortunately, my experience with Associated Brokers Realty over the past five months has been consistently disappointing and has demonstrated poor communication, lack of accountability, and inadequate property oversight. When I moved in, the home had clearly not been properly prepared. I had to hire professional cleaners immediately because it was extremely dirty. The existing carpet filled the vacuum canister more than five times, one room smelled strongly of pet urine, and there were stained walls and ceilings, burned-out light bulbs, and other obvious issues that should have been caught during a walkthrough. Three months into my lease, a massive tree branch crashed through the roof during a storm, causing structural damage and trapping me in the front of my home. I reported the emergency with photos before 7:00 a.m. and received no meaningful response until after 3:00 p.m.--only after I tracked down the property owner myself. He immediately recognized the severity of the situation and arranged emergency repairs. The management company's response was simply that there were "lots of trees down." The most recent issue has been an excessive water bill. In June, I received a bill exceeding $350 for approximately 41,000 gallons of water usage for one person in a 1,200-square-foot home. I reported it immediately. More than seven weeks and over 20 emails later, there is still no final resolution. Every update has required me to follow up, while I have repeatedly been told to "be patient." Problems happen with any property. The difference is how they're handled. In my experience, Associated Brokers Realty has consistently failed to communicate proactively, respond with urgency, or take ownership of legitimate concerns. Based on my experience, I would not recommend renting a property managed by this company.

    Chambers Consulting - landsurveying - Updated August 2026

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