They guys were phone friendly, quick and got me in a working shower in no time! I heart them.

Three cheers (and 5 stars) for Mario and Precision Rooter! I had a sump pump stop working on a Friday afternoon. Would've had to ask my in-law tenants to move out for the weekend if Precision hadn't come through so quickly. Fast, efficient, reasonable price, and the results I needed. I'm indeed grateful. And now have Precision on speed dial. read more

Outstanding service. I called and they told me they could have someone there that day within a 2 hour time window. The price was reasonable compared to what others were saying. About 40 minutes into the 2 hour window their man called, Mario and said he was 20 minutes away. He arrived, dealt with the problem quickly and efficiently. He cleaned up after himself and was completely professional and friendly. I could not have asked for a better experience. read more

Ray at Precision was polite, prompt and cleared the drain no problem. I would definitely recommend Precision and the price was far better than other places I called. read more

OK, I found this company on Yelp, and my experience today confirmed the reviews I read here. I called about my plugged tub and sink drains at 11:30am on a Friday, Ray called me back in 20 minutes and was over within an hour. He was friendly, professional, quick, and didn't make a mess. And the $145 quote was exactly what I paid; no upselling, no mysterious potential problems to have him come fix later. Highly recommended! read more

Ray Wilis was very professional, took his time to explain to me what could be wrong and answered all my questions. Very clean and considerate. Really great experience. read more

Ray was super professional, friendly, helpful, and most importantly efficient. He helped me fix a leak I had in one of my drains below the sink. He was done in 20 min and was on his way. If you like competency, you should call him. read more

Ray answered my call late in evening and came by ON TIME the next morning. He cleaned out my kitchen drain quickly and stuck to his quoted price. Yay! read more

My brother the other day called Precision to drain a clogged bath tub...on a Sunday!! Not only did he unclogged the bath tub but he also made sure the other level flat did not have any problems. All I can say, I would highly recommend Precision Rooter and his prices were fair and resonable. My brother and I will definitely call him for future reasons. read more

I called Precision Rooter, Ray came within 30 minutes of my phone call. He was very nice, snaked my sink, fixed it quickly. Cost what he quoted me, cleaned up after himself. I can finally wash my dishes, i have never been so happy in my life to wash my dishes!!!! read more

Thank you Yelp and thank you Ray. Responsive (within 90 minutes of my call), courteous, professional, reasonable, knowledgeable, positive, friendly, and equipped with the right tools - a perfect experience. Ray came out to clear a basement drain which had clogged twice in the recent heavy rains leaving us with a bit of a flood. He and his machinery recovered some large clumps of tree roots and soil from deep within our drain which I am sure must be the culprits. I would recommend Ray and Precision without hesitation. read more

I called Ray Willis about a kitchen sink leak that had been plaguing me for years. I had tried a number of fixes myself and only achieved temporary success. Ray came exactly when he said he would, systematically diagnosed the problem and fixed it. He replaced the worn gasket that was the cause of the leak. Afterward, he pointed out that the threads on my p-trap were stripped but that the drain wasn't leaking. I asked him to replace it and he promptly did with a part in his truck. There was absolutely no pressure to do more than what the job required. He thoroughly cleaned up when he was done. He is also very polite. On time, reasonable price, great quality, what more could you ask for? read more

I called this morning at 7:30 am and Ray was at our door by 8:30 am the same morning. We live about 20 miles from Ray's office. Ray took care of the entire process and was extremely clean and efficient. Price to snake kitchen drain was fair. I will use this company again. read more

Had a leaking hose in the kitchen sink, and the source of the leak was a mystery. Called Precision, and Ray came out the next day and solved the problem in about 1/2 hour. Very professional, fast, and reasonable. read more

Mario was awesome, and solved a years old problem (blocked drain from the roof to the sewer) in 10 minutes! Not only that, they were out 10 minutes after I called! I am so glad I did call too, a clean drain is a wonderful thing! read more

Fast, friendly, and affordable. Called in the morning, and Ray was out by noon to clear my clogged drain. Competitive prices, and good people are only some of the reasons I'd use these guys again. They know their stuff. Thanks Ray! read more

I called Precision Plumber this morning in dire need of someone to come out as my bathtub and toilet looked like they were about to explode. Ray got out to the house about an hour after I called (right when he said he would be there) He promptly diagnosed the problem and efficiently and professionally took care of the problem. Due to the access vent he had to truck all his equipment through my house, but was very nice about cleaning it up when he left and asking if he had done a good enough job leaving the place as he found it when he got there (minus the clogged plumbing) I will definitely use Ray and Precision if I have any more plumbing needs and would recommend him to anyone! read more

I called these guys mid-afternoon, hoping they could come out late afternoon (yeah, probably too optimistic on my part) but they were available, arrived a few minutes early, and were done in about 20 minutes. Admittedly, my rooter issue was probably pretty simple, but Ray did a great job nonetheless and was very professional about it. I have no qualms giving him 5 stars and hope everyone has such luck in the future. $87 well spent. read more

Ray came by same day I called. He was punctual and very nice. He unclogged my kitchen drain and also helped me with two other nagging issues, all in under an hour. His rate was reasonable. I now feel like I have a reliable plumber to call on. read more

Just got a service from Ray for slow draining sink and shower. He was so efficient, professional and prompt. I chose him because of the prior reviews and I'm sure glad I did. I called 2 other places before looking at yelp and am still waiting for a call back. Ray was here in a flash and the job is done. Great service! read more

We had major drainage problems in our house. First the kitchen sink stopped working a while ago, and after several attempts by my dad with a store-bought hand-grind snake and some other cheap services, we were told that the main pipes probably collapsed and the only thing left to do was to dig up the whole pipe and place new ones. Then the washer drain also clogged and backed up into the bathtub. I had had enough and found this company on Yelp and gave it a try. Ray was very professional in every aspect. I called at around 11am and he said he could come in at 2. He called 15 minutes ahead to give us notice and when he was at the door. He was very friendly, courteous, and considerate, explained to me the problem and the process, and fixed the sink in a little over half an hour. And the washer drain/bathtub? 5 minutes. I had all but given up on the kitchen sink, and he not only fixed it but made sure it was completely clear. He also cleaned up after the work was done. Couldn't ask for more. God forbid if the sink gets clogged again...but I would definitely call Ray for any plumbing problems. He's a great guy and does a great job. read more

Yes, they are really are that good. We had a disgusting mess in our backyard from a clogged sewer. Ray showed up 2 hours after my initial call and unclogged the drain in an hour - very quick and cost-effective. read more

So glad I found this place. Ray was so professional and prompt. They even came the same day I called because they had a cancellation. The problem was accurately diagnosed and fixed immediately. Ray really knows his stuff! I recommend them without hesitation- they saved my peace of mind and at a great price too! read more

Fast service - within a couple of hours! Problem solved on sewage issue. Mario was also a pleasure to work with.

As on-site manager for my parents' properties, I've had to deal with a bunch of other rooting services. My experience with Ray Willis of Precision Rooter was as good as it gets. The pricing is very reasonable. One clog was difficult, and 70 minutes into it, he dragged out a giant and long cluster of hair. He cleaned up well afterwards, and things are running smoothly now. I was surprised to see I'm the first one giving a review. read more

Extremely pleased with Ray and the work he did. He was available when I called him this morning and showed up as he said he would. He unclogged the bathroom drain (up to 45 feet!), identified the leak in the kitchen sink and replaced it with a better quality pipe. This guy and his company deserve all the rave reviews. Courteous, professional and knowledgeable. For a single woman, I can assure everyone that you cannot go wrong and feel comfortable with Ray. read more

I discovered that my kitchen drain got clogged on a Saturday morning. I found Precision Rooter thru yelp and read the positive feedbacks. I called and left a voice mail message for Ray. I received a return call the same day and received a quote of $75 for weekday service, so I decided to have my drainage un-clogged on Monday rather than the weekend. Weekend rate is extra $50. Since I have to go to work early on Monday, I asked Ray if he can come early in the morning between 7 and 7:30. Ray was very obliging and he finished the job in about 20 minutes. Excellent service. Friendly guy ! read more

Efficient, on time, perfect estimate of time and diagnosis and the person providing the service was great. Very happy about the experience with them. Had sewage water sipping through concrete cracks in my driveway.... read more

Fast, reliable, friendly, and willing to go above and beyond the call of duty. Will definitely recommend to friends.

Fast, great price and willing to explain what is going on. Would definitely call again if ever clogged up.

Great customer service and job well done! Ray promptly returned my phone call, came out same day (with a 20 minute phone call reminder/alert), inspected slowly draining tub and pipes downstairs, answered all my questions, showed me what he found clogging drain (wow!), continued working more to be sure it was all clear, inspected pipes downstairs again to be sure no leakage... excellent all around, and I definitely recommend! read more

Must echo comments by Emily L. and Mike M. Had a mainline drain blockage over the weekend a few weeks ago. Imagine calling early Monday morning, getting an appointment with Ray for a 10-12 window that same day, he shows up at 10:30, gone by 11, $145 as advertised and no reclogging since, with 30 day guarantee were there to have been a relapse. For someone who has suffered much and often at the hands of flaky/slippery plumbers and painters, the only reaction is Wow! read more

We had a problem with low water pressure coming out of our kitchen sink. The water was trickling out, and it was impossible to do any washing. We called Ray, and he came down the same day. He was very friendly and professional. Ray was prompt about the time that he said that he was coming out and fixed the problem within an hour. He left a clean job. Ray also checked the water pressure for our whole house at no additional cost. We strongly recommend Precision to everyone. read more

Ray called to say he would be late, then called again to give a few minutes notice. Replaced my archaic toilet, then looked at the stopped up garbage disposal and said "I can fix it for $70 but you can do it yourself in a few minutes". Then he taught me what I needed to do! He was cheerful, clear, a fast worker, carried the old toilet out to the garbage area, and cleaned up any mess he made. Total cost was just his hourly rate plus parts: $159.00. read more

I called Precision at 11:00 AM today, and was given a 12:00 noon to 1:00 PM window. Pretty impressive!. Mario arrived at 12:10, and had my formerly flooded garage drain, plugged basin, and leaky basin faucet fixed in approximately one hour! Mario was pleasant and professional, and the cost was very reasonable. What more could anyone want? Thanks, Yelpers, for sharing this great service! read more

I called Precision (with a clogged kitchen sink) at about 9:30 a.m. on Sunday morning. I was told that someone would be out between 10:30-11:30 a.m. Mario showed up at 10:30 and went straight to work. He had to go out to buy a part - which, unfortunately, took longer due to the fact that it's a part that not everyone carries - so he had to drive around to several places before he found it. When Mario returned with the parts, he finished the job quickly. Everything was back to normal in no time! Thanks Mario! read more

I found this company using Yelp. It's as good as advertised. We had a dire situation; our sewer was backing up into our downstairs bathroom. We called and said it was an emergency. They said they'd be there in 30 minutes, but actually arrived in 15. Mario surveyed the scene, assured me he could fix it. Half an hour later, it was all done. There's a 30-day warranty on the work. Pleasant, professional, efficient. read more

Based on the yelp reviews for this business, I called Precision. The person who took my call gave me a window from 2 to 4 pm and said that someone would call me 15 to 20 minutes prior to arriving. A gentleman named Ray called me to give me 15 minutes lead time, arrived, evaluated and explained our plumbing problem, and got to work. Ray cleared the drain promptly, was neat and tidy, and could not have been nicer. While I hope I do not have to use Precision soon again, I would call them immediately if I had another problem. This company and Ray have truly earned their five star rating. read more

I decided to use a home auger to clear out the clog in the kitchen sink and augured right through the corroded pipe!. Mario arrived less than two hours after I called and replaced the corroded pipe in 15 minutes. He explained how commercial products can corrode the pipes and showed me the damage. I had to pay extra for the holiday service, but it was worth it. Thanks, Yelpers, for the recommendation. read more

Watch out for Bait and Switch. Receptionist was prompt and helpful when I requested her advise to provide services for an annual or semi-annual clean-out of my main line. She advised this was a standard service with one price for no-stairs and another if stairs are involved. When her technician arrived, the price nearly doubled, with him advising that the "stair price" quoted was only for two steps. First, what house in SF does not have stairs or only a couple (I have ten)? Second, why wouldn't she advise the quote might go up if more than two stairs (I note the stair price was already materially larger than the no-stair price, so I did not think to ask). Thirdly, I can barely think of an easier "stair price" job, given my property has direct alley access to the backyard, the stairs are sturdy railroad ties and spaciously ideal for moving equipment (no turns or difficult spots at all), and all work can be done from a deck. Finally, why would the price nearly double for an "assistant" to help move the equipment? Perhaps the highly expensive "assistant" would have been apparently required in any case to move the equipment from the van and up two steps for the "stair price." When I advised I did not wish to proceed because of the significant price jump, the technician had the audacity to ask me to his cover travel costs. I appreciated the phone call from the owner after the situation, although he felt absolutely nothing was mishandled by his firm. Fortunately my job was not urgent so I did not hire them, nor will in the future. If you're in an urgent situation, buyer beware. read more