In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

Absolutely avoid this company. I hired them for a new roof after the tornado. They left the pile of…read moredebris on the ground and the roof has severe leaks in several places. They came out once or twice and did nothing. The beams are wet and it is a nightmare. They are awful!

Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

My ridge roof had some wind damage, I contacted Best choice and Scott replied in minutes and worked…read morewith my schedule for an appt within my work hours. Don came out and assessed the damage and handled it on the spot. Recommended a new roof, I knew I needed one soon and was knowledgeable and polite. Would recommend highly

I needed a roof repair and chose Best Choice Roofing based on their reviews, which were excellent…read more I found the reviews to be absolutely correct. Don came the afternoon I called to check out my roof. After he inspected the roof, he explained what need to be done. The next afternoon he was here with an estimate for the repair, as well as an estimate for a complete roof if I decided to replace the whole roof at a later date (which I will be doing in the spring). The crew that repaired the roof were efficient and cleaned up the area when they were finished. All the employees ( Don, Jake the project manager and the office staff) I had contact with were extremely responsive, efficient and friendly. I am located in Bridgeton and would highly recommend this company to anyone who needs a roof repair or replacement.

TERRIBLE is the description for The Fireworks Restoration company. They broke a screen, did not…read moresmoke seal as they should have, chopped up 2x4's that should not have been touched, did not place braces as they should have, etc, etc, etc. THEN to add insult to injury, Pete Mitchell, the owner, ran off with $50,000.00 and will not provide receipts. SCOUNDRELS. L.N.

From the owner: Emergency fire boardup, property damage restoration, tarp over, water extraction, flood dryout,…read morerepairs, insurance claims, 24/7 board up, tarpover, temporary weatherproofing, residential and commercial property damage claims, Xactimate estimates.

I am pleased to refer the Schultz Restoration family-owned company. I had the pleasure of meeting…read moreNathan whom followed up with me in a timely manner and came out to my new home to do a thorough consultation. Nathan not only was timely and efficient but he talked me through the entire process of what needed to be addressed in order to mitigate my situation. He spoke to me as if he were my big brother giving advice to his little sister so that I wouldn't be intimidated by the logistics of treating my basement and getting back to tiptop condition. I was given a rate from a previous water mitigation company and Nathan was happy to give a competitive assessment/estimate for what my home needs. I appreciated the patience I was shown and how transparent my consultation process went with Nathan. He made me feel secure with the decision I was making moving forward. I truly recommend the Schultz Restoration company because they treat you like family.

From the owner: Schultz Restorations is your competent partner from beginning to end! As a complete turn-key…read morerestoration company, we stand by you through every phase, from addressing disasters to carrying out seamless reconstruction. Locally owned and operated, we are your neighbors and employ a team of highly skilled professionals, we specialize in a range of restoration services, including water damage restoration, fire damage restoration, storm damage & roofing, and smoke remediation. Our technicians are certified, experienced, and equipped with state-of-the-art tools to ensure a swift and thorough restoration process.