On April 3, 2025, I arrived without an appointment and was cheerfully greeted and made a priority…read more I explained my issues regarding my installation of a dual channel wireless aftermarket backup/driving camera's. Within 10 minutes they identified the problem and provided me a solution that later worked. No fee requested. On April 14, I returned again without an appointment and explained further problems with my install. This time I suggested a consult fee to which they agreed. Looking up car specific fuse block information, they again identified the solution and requested I pull my car into the shop to show me the correct fuse block location for my application. Then as I watched using their supplies they did the final power supply install for the front camera. 15 minutes later all was working as the manufacturer intended. As a DIYer I like to learn by doing and in this case watching but if I did not, I wouldn't hesitate to contract them. I did not expect the additional installation using their shop supplies, so I doubled the consult fee which was still very reasonable. Thanks guys for treating a double walk-in so professionally. Cheers ringding 1017

I got a car radio 5 years ago from AudioMotive, and was served very well. Recently, for some…read morereason, there was no power going to the radio so no audio. I was in the area so I dropped by to make an appointment for another time to investigate the issue. The man there said he'd take a quick look right away, spent 5 minutes looking into it and fixed it right there. I asked how much I owed him and he said "nothing." It was a simple reset needed after the car battery died a while ago. Much appreciated and great to see.

Estimate was accurate and reasonable. Less than all of my research. Communication was prompt…read more Work was great. No complaints. If you read the yelp reviews, even the bad ones acknowledge the technician was flawless and the service was good. The rest of the review is just blah, blah, blah, fragile ego, blah, blah, blah

let me start out by saying ...the work by the technicians was flawless ... just not at all what I…read morewas hoping for.... consultation at front of house was not done correctly nor dealt with properly when I was not happy with it ..I am 100 pounds and I look very young for my age so people take advantage of me on a regular..especially toxic masculine men ...Anyways front of house does not believe in customer is always right and argued with me until he was blue in the face and ready to knock me out !The technician was the only one that said how do we fix this ? Let's figure this out ...let's make you happy !!! Also mask where not worn at all times ...and COVID protocols where few ... this is my first Yelp review because conveniently the google review have been turned off ...So moral of the story lady's save your money and go some else !!!

One month later, I arrive for my second visit. Another exterior wash. Glad to meet the owner and…read morehave a chat about the various services offered as I sip on my freshly brewed Nespresso. It's so refreshing to deal with a company who knows their product and how to deliver it in a manner that not only makes you want to return, but makes you want to tell everyone you know. 5 stars = as good as it gets. IN SPADES.

This is the BEST auto detailing in Ottawa!! Vehicle looks…read morelike new, inside and out, great attention to detail. Worth every penny, Thank you

First of all, I should point out that this business prominently dispIays a "BBB Accredited" sign in…read moretheir front office. After writing my initial review, I went to the BBB website to leave a review, only to find that they are not BBB Accredted. (See the screenshot below.) To my mind this casts doubt on the business's credibility as a whole. I had bought a groupon for a detailing, and they were kind enough to fit me in on a Saturday, since that was the only day that would work with my schedule. I noticed in the groupon that they mention pet hair. Since I have a dog, I read the groupon carefully before buying, and noted the following: -"Waxing, Excessive Pet Hair and 7 Seats Car can be availed upon request for extra." -"Extra charges for pet hair and mud stain removal." -"Pet hair removal is 25 sections." I suppose I should have presumed that with three mentions of pet hair, this company is reluctant to deal with any amount of it. You can see in the photos below (taken immediately after visiting the merchant) of the seats and trunk of my car that there is a small amount of pet hair in the back seat - but so little you can barely see it in the photo. My car had been recently vacuumed, and when my dog is in the car, I use a hammock in the back seat, so most of his fur is captured by that. I was really just hoping to have the seats shampooed since there are water stains on them from wet dogs getting into the car. When I arrived for my appointment, the person at the desk asked to see the car before he would accept it to be detailed. He immediately opened the back door and said there was pet hair, so it would be extra. He didn't speak much English, so asked if I spoke any other languages. I asked to speak to the person I had spoken to on the phone, presumably the owner. He came out and questioned me about the groupon and how much I had paid for it. I'm not sure how that's relevant. He literally pointed to the 'fine print' which had been made larger and posted on the wall at the front desk. He then proceeded to read it to me, word for word, following the text with his forefinger as though I were a child in kindergarten, unable to read it for myself. I had read it ahead of time, and pointed out that his ad said "excessive pet hair" would be extra, and I didn't have excessive pet hair in my car. He stated that any pet hair was a problem, because it ruins his vacuum cleaners. I'm not sure why a business that does auto detailing doesn't have vacuum cleaners that can handle the work, but he also said that my car was in such a horrible state that it would take the entire day to clean it. This is patently untrue. I questioned him about what "Pet hair removal is 25 sections." means. He said it would cost me $25 dollars extra for each section of my car, plus the trunk if I wanted them to do that. There are 6 sections in my car. The driver's seat, the passenger seat, the three back seats and the trunk. So...to use a groupon that costs $115, it would cost me an additional $150 before he would even agree to do the work. The thing is, that's not what the 'fine print' says. It says "Pet hair is 25 sections. " not "Pet hair is an added $25 per section". Two very different things. The owner refused to acknowledge this discrepancy. He patronizingly said that 'life is too short' to argue about it. I agreed, and asked for my keys so that I could leave. He continued to try convincing me that I was being unreasonable asking that he do the work I had paid him to do for the price I had already paid. I quickly realized that the groupon is merely a way to get you to his shop, which is far from centrally located, so that he can demand added fees before doing the work. You cannot get refunds on groupons, so I would imagine this works more often than not because he know he has people over a barrel. Since the added charges for my car would have been in excess of my original outlay, I decided it would be preferable to take the loss than to give this man my business. Eventually I got my keys back and left. Throughout the experience, I could feel that this man has no respect for women, given the immediate patronizing tone I received. I would suggest that if the owner of the business wants to rely so heavily on the 'fine print' to force groupon customers to pay extra, he should consult with someone who knows how to write properly before posting it online and in his office. This was a highly inconvenient experience, as I had driven clear across town to have the work done at a good price, only to find out that it was a wasted trip, and a wasted groupon.

Never have I met a more hard working entrepreneur that is kind, trustworthy and good hearted but…read morealso puts forth more integrety than any automotive company Ive ever dealt with. I had the honest pleasure of dealing with Dave at Bumblebee Automotive for an incredibly satisfying experience. I truly didnt expect to have my car in the prestine condition it was when I bought it 5 years ago. I would recommend to anyone. Check out groupon as well

Great communication and service, from design to finished product…read more Brigitte is very professional and personable. Highly recommend.

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