This is the first time writing a review on Yelp, and unfortunately, it's a bad one. I came here based on the reviews and nearby location, with high hopes of finding a new go to spot since my normal hairdresser was closed for the day. This was not the case.
I was greeted by an Asian lady (a little on the heavier side - not to be confused with the thinner Asian lady who also works there), who guided me toward the hair washing station. I immediately found out that she barely spoke any English, so I knew this might be difficult. I've had a language barrier with a hair dresser before (who is WONDERFUL and works at Shear Image on Geary), so I still had high hopes.
The hair washing was okay, but took a bit longer than most washes I've had. It wasn't until she accidentally got water in my ear that I thought to myself, "Uh oh, I have a feeling she might do some sloppy work." But what distracted me and kept my hopes high was the lady next to her (washing another customers hair), admiring my Superman tattoo, haha.
Haircut time. I tell her AND show her a picture of exactly how I want my haircut. Nothing fancy, just chop it short to align with my jawline. She says, "No, a little longer." I tell her, "No, that's too long. I really want it short like this," motioning to my jawline. She assures me that it'll be short like that in the back and just a little longer in the front. I'm convinced as well as pressed for time, so we proceed.
She somewhat clumsily and slowly gets all her tools ready, and adjusts my chair. What does she do next? SHE SITS DOWN BEHIND ME AND STARTS TO CUT MY HAIR. I have NEVER had anyone who cut my hair SIT DOWN. Who does that??? I cringe at the thought of what my hair must look like in the back. I also don't have my glasses on (I'm practically blind w/out them), so I can't really see her progress.
Eventually, she gets the blow dryer out and blow dries it WAY too much - to the point where it was starting to frizz, ugh. Not only does she spend too much time blow drying and "styling" my hair, she accidentally HITS ME IN THE HEAD with the blow dryer (ouch!). I look at her through the mirror (fuzzily since I'm still glasses-less), and wait for her to apologize and ask if I'm ok. Instead, since I'm not writhing in pain, she looks at me and starts to laugh. Wtf? WHO DOES THAT??
I can tell in the mirror that my hair isn't short enough, but I'm thinking, "Maybe she's gonna continue cutting it after drying it....?" It gets to the point where I realize she's done cutting, so I stop her and ask how short it is in the back. She hands me my glasses (which she also dropped), and it isn't anywhere near the length I asked for. I'm not usually one to complain, but I was NOT about to pay for a haircut that I didn't ask for. Once again, I tell her how short I want it (while apologizing to her...wtf is wrong w/me?) and that it needs to be so short that she has to shave my neck. She agrees to "fix" it.
Now I'm thinking, "Crap, now she's just gonna do a hack job on me." Guess what? I was right. After what seems like 20-30 mins of spraying, hacking my hair and weed whacking my neck with the electric shaver (cringe), the length looks right, but it looks nothing like the picture I showed her. I didn't get a good look in the mirror bc I just wanted to get out of there, but from what I saw, it looked very sloppy and uneven.
Finally, after paying, I head out of the shop and walk home w/my hood on bc I can't bare to let ppl see this awful haircut I just got. When I get home, I look in the mirror and notice that not only is my haircut uneven on both sides, there are also small patches missing from the front and back of my hair.
TLDR:
1.) Got water in my ear when washing my hair
2.) Argued with me on how short my hair should be
3.) Accidentally hit me in the head w/the blow dryer, didn't apologize, and laughed it off
4.) Had to re-cut my hair to the length I originally asked for, and did a horrible, uneven, hack job.
5.) Spent $28 on one of the worst haircuts AND service I've ever received
1/2 a star for the free hair wash that's given to first time customers. Another 1/2 star to the lady who loved my Superman tattoo.
Never. Coming. Back. Again. read more