I took my 14 k gold watch to this store to replace the battery. The male proprietor failed to…read moreproperly close the back of the watch. Moisture entered and corroded my beautiful watch. The woman proprietor, Kim then sent my watch to an "expert" for repair. The watch is still destroyed. I doubt if these people would recognize an expert if they fell on them. They couldn't manage a battery replacement without demolishing my watch, idiots! Save your precious jewelry and go anywhere else.

I had a vision for my engagement ring. I did my research and it took us to Eastern Lapidary in…read moreEdgmont. I showed the two gentlemen my design I drew and the process began. I picked out a yellow diamond and used smaller diamonds from an old ring. A few weeks later I had an amazingly beautiful ring. Everyone associated with my ring was very professional and attentive to my dream ring. I can't wait to go back for my wedding band. Kathy Glen Mills, Pa

They have repaired 3 pieces for my jewelry they are very professional and courteous they are also…read moreare very quick to get things done which is very important to me when I received my engagement ring back it was done perfectly and was so radiant I will definitely recommend this business Regards Tina Boston

Highly recommend. Honest, reasonable, and fast!…read more I have had a hard time to find an honest jeweler to fix my necklace and was referred to Warwick by Joel at Banari Jewelers, who I have worked with for a long time in buying gifts for loved ones. My experience at Warwick was extraordinary! The jeweler there was incredible. I'm going to look through my jewelry to find anything else i can ask them to fix. They were caring and attentive to detail. my necklace was very difficult to repair and they fixed it for a reasonable price! Thank you for excellent service and attention to detail. I couldn't be happier!

Visited: Wednesday - December 2, 2015 - 10AM (Manoa Shopping Center)…read more Although this store is about the size of a living room, rings, watches, necklaces, bracelets, of all colors, shapes, sizes and price ranges are available. Entrance is impossible unless personnel permits access. A buzzing sound signals door release. Frankly, I'm here primarily for watch battery replacement. I wait while the work is completed. It generally takes less than five minutes and is inexpensive. On this visit, I requested repair of my flexible watch band or a suitable replacement. The repair commenced since no flexible watch bands existed. I was happy with the results. I will return.

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

I will start off, by saying that I really enjoyed my experience with Steve…read more.. I felt like he gave me a fair price! Usually, or at least from my experience, I am used to being paid in cash; when selling gold! Instead, I was given a check! This was on a Saturday afternoon. I thought, oh well, I will just wait until Monday morning! When I went to go cash the check on Monday; and the owner had written me bad check! I was so angry! I called and demanded the money immediately! He told me that I should come back later in the afternoon!!! I told him "no I was coming now m; and I was bringing the Lower Merion police; and that I would be back in 45 minutes! I returned at the time I said... all this man was concerned about was his Google and yelp reviews... Well, I just thought I would put this here for future customers...I will be sticking with my usual guy in Wayne

I just sold quite a few pieces of jewelry at D Atlas Estates. It was efficient and meticulously…read moredone. I had originally planned on getting multiple quotes but it was so clear that they were honest, I didn't bother. Steve clearly knows his stuff, and I learned a few things in the process of selling the jewelry. I would go straight back there again without a second thought. The reality is that most pieces of jewelry just aren't special, and that their main resale value lies in the gold. This may upset some people, but it's just what is. Steve is straightforward about that which I appreciated. He told me which pieces he thought he could actually sell, and that was interesting. Highly recommend.

Purchased my fiancée's engagement ring here. Absolutely fantastic experience from beginning to end…read more Ron made everything simple, easy and hassle-free. The ring turned out absolutely beautiful. I would recommend BIG to anyone. My fiancée and I will most certainly be back for wedding bands, etc **UPDATE: went back to BIG for both me and my wife's wedding bands and just wow, absolutely perfect. I was able to use diamonds from my grandmothers wedding band for my wife's wedding band and it looks absolutely amazing. My wedding band is also fantastic and looks just as I imagined. Every experience we've had at BIG has been the best. Ron's hard work and dedication to BIG is apparent through the seamless experience and high quality jewelry. Thank you so much Ron!!! We will be back!!

Selling Jewelry. Owner took items into back room. Nothing was Weighed or Tested in front of me. Was…read morequoted a price. $1535. Seemed a little low. Owner irate when I asked about weights & refused to disclose. I left & got 2nd appraisal, everything tested & weighed in front of me on the counter. Offered $3310 on the spot. 80% of melt value. Beware. Patronize at your own risk.

Wonderful service. This lovely shop on the Paoli shopping center is unassuming but brilliant…read moreinside. I came to see if a pearl pendant necklace would be worth repairing and they did a beautiful job at a very reasonable price and called directly to let me know it was ready. The shop has amazing pieces on display, a variety of types and plenty of settings to work to create your own options. It's wonderful having such a great spot nearby to purchase or repair in the future. The strip mall tends to have shops rotate regularly and the parking can be tight but usually can get a spot and this one seems to stand the test of time.

I've gone to this Jewelry shop since the 80's, after recommended from a Surgeon from Paoli…read moreHospital-where I worked for 40 years! They have made jewelry for me, repaired broken pieces & their service & pricing has always been awesome. Up until now. My 12 year old grandson accidentally broke the 14 kt gold chain to a crucifix necklace that I let him wear to an AbbeyFest event. So of course, I took this broken chain to Testa's, for repair. I trusted them. I explained the event & asked if it could be repaired, & they said yes. I think I was notified after a week that the chain was repaired & ready for pick-up. On 10/08/2025, I picked up the repaired chain, paid $58.30 & stowed it away until I wore it to church this week. So I went back to Tests's with my receipt & chain. I showed them the loop on the chain with a snag, that I felt, & asked why the snag. I thought it was repaired? The woman working, took out a loop to show me that the work repaired was not at the snagged loop. I could not see it. I am not a jeweler. I asked her, "Why would the JEWELER not notice that loop?" All she could say is that is not where the repair was made! I asked her," why was that not noticed by the jeweler- the professional & repaired too?" I got NO satisfaction! I really wanted to show others in the shop how dissatisfied I was, but instead I felt my frustration would be better exhibited on this forum! I will never go to Testa's again!

I met with Bobby to discuss the purchase of a new Rolex Yacht Master. His knowledge about the…read moreRolex brand and explanation of the purchasing process was OUTSTANDING! He willingly dedicated as much time as necessary to answer all my questions and truly enhanced my entire purchase order experience while visiting this store. If you are interested in purchasing a new Rolex, I highly recommend Benari at Newtown Square and ask for Bobby.

If you want top notch customer service, then Benari is the place…read more My husband emailed this family owned jewelry store to inquire about a watch. He received an email within the day and we had an appointment. There is plenty of parking in the lot. The store is beautiful with TONS of items to choose from with very reasonable prices. Customer Service is top notch. Bobby helped us pick out two beautiful watches for our wedding anniversary. We also found some amazing earrings which I wear every day. I can't wait to go back and pick out my next piece of jewelry. :) This is my go to store. I can't rave enough about the customer service. I'll be back.

Walked in cold and rainy off the streets to ask about the value of a watch that got donated to a…read morecharity I volunteer at. Met Michael Cook and lovely assistant Vivien. Had a pleasant conversation regarding jewelry, came away with a great watch repair reference. I looked at all the beautiful Herends they have on display. They do have beautiful jewelry on display. They are friendly and informative.

They were very helpful in selecting and ordering my fiancé's wedding band. Helpful service and…read moreproactive communication. It was also delivered sooner than expected. I will be back.