Very friendly and helpful. Tried getting help from the major watch places ie; omega, they were no…read morehelp. Fast fix went above and beyond for customer service

It pains me to write this review (I've only written one review in the past and it was positive),…read morebut I am disgusted with the apathetic disorganization with Fast-Fix KOP over the last few years. For many years I've taken a number of items (usually Zippos or the odd pocket watch or two) for engraving. Three years ago I went in to have a Zippo engraved only to learn that the one guy in the entire store who can handle engraving was away. I went back three times over the course of three weeks until he was in. Ok, I put that aside until now. I was gifted a pen in early January and attempted to get it engraved. Here is what I encountered: 1. January-Solo engraver is on a two week vacation. 2. Two and a half weeks later I find out that solo engraver is opening another store in another state for a month plus. 3. I walk in to pinpoint that solo engraver would be on site today ( Monday, March 2nd) only to find the place closed! The only store in the mall that appeared to be closed. I will no longer recommend this establishment to anyone, especially if it's a time sensitive issue. I would select zero stars if possible.

Purchased my fiancée's engagement ring here. Absolutely fantastic experience from beginning to end…read more Ron made everything simple, easy and hassle-free. The ring turned out absolutely beautiful. I would recommend BIG to anyone. My fiancée and I will most certainly be back for wedding bands, etc **UPDATE: went back to BIG for both me and my wife's wedding bands and just wow, absolutely perfect. I was able to use diamonds from my grandmothers wedding band for my wife's wedding band and it looks absolutely amazing. My wedding band is also fantastic and looks just as I imagined. Every experience we've had at BIG has been the best. Ron's hard work and dedication to BIG is apparent through the seamless experience and high quality jewelry. Thank you so much Ron!!! We will be back!!

Selling Jewelry. Owner took items into back room. Nothing was Weighed or Tested in front of me. Was…read morequoted a price. $1535. Seemed a little low. Owner irate when I asked about weights & refused to disclose. I left & got 2nd appraisal, everything tested & weighed in front of me on the counter. Offered $3310 on the spot. 80% of melt value. Beware. Patronize at your own risk.

Bespoke has been the word in jewelry for some years now. Everyone wants custom, original,…read moreexpression of the one-of-a-kind individual. Handmade is pretty much this place's specialty, so bespoke is second nature for them, though ready-to-wear is plentiful in their cases, and repairs are welcome too. And this local business is not quite mom-n-pop, but aunt-n-nephew are close enough! I originally scouted Eastern Lapidary when looking for jewelry making classes in the area (FYI, the best I have found are tradesman type courses offered at Tuscarora Lapidary Society, or more crafty versions at Wayne Arts Center/Wallingford Arts Center). So "lapidary," to me, was synonymous with classes, though, duh, that's not the dictionary definition. When I read the reviews for this place, it was clearly a jewelry store, so I was bummed about the class idea, but curious about the store. I am glad I didn't look at their online offerings before going into the store. Online are a lot of mainstream designs, that are very different from the unique and interesting things at the store. I would not recognize what was in the store at all by their online inventory. Also I saw nothing on the website that was in the store, and vice versa, I was almost wondering if it was the right site. Maybe the store inventory is listed somewhere I missed? Regardless, I am happy to have made the visit to see everything in person, because it was very cool! At the store, I was welcomed by their cute dog. They are unpretentious and laid back here, which let me feel relaxed and at home. When I looked in the cases, they have some really amazing pieces. Everything I saw was one-of-a-kind, and when I spoke to Jonathan (the nephew), he showed me some cases where everything was made by his aunt, Kim, or by him. They had a rare coral slice pendant that looked like petrified wood, and it had a bail of gold and small diamonds furling down onto the coral. It was this juxtaposition of refined gold/diamonds, against the natural beauty of the rare, exotic coral that took it to that vibey level for me. It looked like things I saw in Bora Bora on my honeymoon, so chic! They also had a black pearl ring in white gold, such that the pearl was set sideways, going through the band in an amazingly beautiful way. That one was more like the ads in Bazaar or something, very refined. I cannot stop thinking about those pieces, they were art. They also had a case of antiques, which are cool on their own, but I could tell these folks would be up for some kind of customization of them if one wanted, a la Erica Courtney's "Re-purpose Re-love" style. They also had a gorgeous display of high-end geodes and other gem specimens in a case in the back. I love that kind of stuff too. I could have spent a lot longer in the store than I did. You can tell they put a lot of love and care into everything they do. Jonathan helped me with some gem id-ing on some pieces I brought. He was super kind to sit and educate me a while about it all. When I mentioned I hope to take classes someday at the Tuscarora Lapidary Society, he happened to have fliers for them right there. He said they are a great resource, and recommended them, so I am def going there now. Jonathan knew TONS about gems and how/where most jewels are mined, cut, where castings normally happen, etc. He was so kind to talk to me as long as he did, but I could have chatted for hours, it is all so interesting and he could answer every single one of my questions. I would definitely feel confident in putting my repairs or alterations in their hands, and I'd love to someday grab a handmade piece or two! The location is easy to miss on fast-moving route 3, if you're not paying attention. It's located northbound, past the intersection at Providence Rd (La Locanda). Just past that light, there is Audi, then VW, then Keenan Auto Body, all on the right, then, you're upon it. They're in this 70s style apartment building, with a marquee out front that has Allstate the most boldface to see first, but Easter Lapidary's sign is actually on top. It's up a slight hill, and they're right there in front. There was plenty of parking right by the store. Yes, the upper two stories of the place are apartments, and the ground floor is businesses (oddly, my friend's grandfather owned this building when we were kids, and I remember running up and down the steps). Worth a look! Special pieces, made with heart!

I took my 14 k gold watch to this store to replace the battery. The male proprietor failed to…read moreproperly close the back of the watch. Moisture entered and corroded my beautiful watch. The woman proprietor, Kim then sent my watch to an "expert" for repair. The watch is still destroyed. I doubt if these people would recognize an expert if they fell on them. They couldn't manage a battery replacement without demolishing my watch, idiots! Save your precious jewelry and go anywhere else.

I found my new jeweler!! Kerkula's Jewelry is a small shop that specializes in custom jewelry, but…read morethey also do in-house repairs. They're located in the Gay Street Commons and they buzz you in, so I think you need an appointment. I am new to West Chester and I needed to find a jeweler to complete a few repairs, but I was dragging my heels. Meanwhile, my boyfriend needed a link removed from his watch and he decided to try Kerkula's Jewelry, due to its 5.0 Google rating. After he called to confirm that they would be able to help, he told me that he believed the man he spoke to was black! I was very intrigued and decided to tag along. I dropped off several pieces and they were complete in less than a week! The work looks good, the pricing was fair and the customer service was top notch. They even agreed to meet my boyfriend outside of the shop to deliver his watch due to his work schedule and the tight turnaround he requested! Kevin does honest, quality work and he kept me informed the whole way. We will definitely be back for more repairs and probably a custom piece or two. He wants a custom pendant and one of these days I'll get a ring. Thanks Kevin and Talema!!

From the owner: "Kerkula's Jewelry is a retail jewelry store committed to enhancing your experience in purchasing…read morefine jewelry. Our expertise lie in custom jewelry whether hand carved wax pieces or 3D modeled, we manufacture then cast them all. With these resources available to us, Kerkula's Jewelry is able to offer you beautiful and unique diamond jewelry pieces at extremely competitive prices every time."

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Laila and Tori took Great care of me. my wife's new diamond ring is beautiful! I'll be back for…read moremore jewelry for sure

Nice experience. As always, with any jewelry place you need to be prepared before you walk in so I…read moredon't get taken advantage of. But if you get the right person, this is a good place.

Love this place they took good care of us. Totally worth the 3 hour drive and I can't wait to come…read moreback!

Great service and great people! I really enjoyed visiting at My Jewel Shop. Their repair of my…read moreengagement ring was great and I really felt comfortable with trusting them with my jewelry!

So friendly and reasonably priced. They really care for their clientele and your patronage. Go with…read moreall the confidence in the world.

When I went to Guy Edward's New and Estate Jewelry, they offered me ONLY $404 for 10 grams of…read more14-karat gold. This was a blatant attempt at scamming and deception from the start. The shop was cluttered and unclean, setting a questionable tone. They tried to convince me that I needed to apply an additional 54% reduction on the 14-karat gold price, even though the spot price of $71 per gram was already adjusted for purity. This was just a tactic to lower their offer even more. They also lied about the weight of my gold, claiming I had only 9.7 grams when the reality was different. In contrast, Dublin Jewelers offered me a fair and honest price of $760 for the gold and an additional $105 for the gemstones, totaling $865. This stark difference highlighted how much Guy Edward's was trying to not just shortchange me but completely rip me off and take advantage of a potentially unknowing customer. They were not only undervaluing the gold but also ignoring the actual weight and the value of the gemstones. What made the situation even more frustrating was that when I initially went in, I pretended not to know anything about the actual gold value. Once I mentioned the correct spot price, they looked surprised and tried to gaslight me one last time, but ultimately they gave up once it was clear that I knew exactly what was going on. The entire Family and Staff joined in on the dishonest tactics, collectively trying to gaslight me and push me into thinking the other shop made a miscalculation. It was a coordinated effort to rob me. Gold price is easy to see there should be no games played with the price they knew there is zero excuse for this even removing the value of stones they were trying to rob me as Dublin Jewelers offered me 760$ for gold ALONE comparing that to Guy Edward's offer of 404$ it's clear this wasn't just them offering a bad rate but them completely trying to take advantage of me and steal from me. In summary, Guy Edward's Jewelry is not trustworthy. They knew what they were doing and chose to deceive me anyway. I strongly advise anyone considering doing business there to look elsewhere and choose reputable jewelers like Dublin Jewelers. This business is NOT helping their customers get the full value for their precious metals . They thought I was someone who didn't know any better and tried to exploit me extremely disappointing to see people treat others like this. Buying gold makes money already there is no need to scam. Pure greed this is worse than a just bad offer it's a scam. (Gold on table is what they offered only $404)

I had to get my engagement ring repaired- it was very thin from wearing it for 35 years! They did a…read morephenomenal job repairing it and very reasonably priced! I also had a necklace made from a bracelet that I hadn't worn in many years and it looks beautiful!!! I am very happy with both ring and necklace! While I was there, I decided to buy my daughter a graduation gift- the prettiest opal ring. It fit her perfectly and she loves it! They have a huge selection of jewelry- all of it unique. Highly recommended!!!

Stopped in today, as always Irma (the owner) was gracious and took her time showing me items. They…read morehave a wonderful eclectic selection of jewelry, art and other hidden gems. It's always a pleasure stopping in when I'm near Haddonfield.

I'd really suggest checking out Evearts Jewelry Store! We've been tidying up our house found we had…read morea bunch of gold and silver items we no longer needed. We brought those items to Evearts, and they were incredibly kind, honest, and easy to work with. For each piece, they did their homework to make sure they were giving us a great deal by selling them. For instance, we had an old sterling silver flatware set. They explained that selling the item by the weight of the silver was a better option than trying to find an online reseller who bought individual pieces. Whenever I find more gold or silver items, I'll definitely be back at Evearts.

Walked in cold and rainy off the streets to ask about the value of a watch that got donated to a…read morecharity I volunteer at. Met Michael Cook and lovely assistant Vivien. Had a pleasant conversation regarding jewelry, came away with a great watch repair reference. I looked at all the beautiful Herends they have on display. They do have beautiful jewelry on display. They are friendly and informative.

They were very helpful in selecting and ordering my fiancé's wedding band. Helpful service and…read moreproactive communication. It was also delivered sooner than expected. I will be back.