I would not recommend this Club Pilates location. In my experience, they came across as more…read moreconcerned about collecting another payment than helping a customer cancel their membership. I was expected to pay for a month I wasn't even able to use before they would process my cancellation. The cancellation process was frustrating, confusing, and far more difficult than it should have been. After reading other customers' reviews, it seems I'm not the only person who has had this experience. To me, this business feels more money-hungry than customer-focused. If you're thinking about joining, read the reviews carefully and make sure you fully understand the cancellation policy before signing up. There are plenty of other Pilates studios that treat their members with more respect and make the process much more transparent.

Terrible service, terrible experience for my first time with them. The employees are very rude and…read moresarcastic.

When I discover a new great place it is always with mixed feelings that I write a review -…read moreespecially because sometimes you want to protect it from other people finding it (like my former yoga studio in San Diego!)! I moved to Connecticut about 6 months ago and after two years of getting my Masters and a whole lot of sitting around, I knew I had to do something! I like nearby The Pilates Centre, read some reviews, and saw that they offered a free intro class. I had never done Pilates before (used to do Yoga quite a bit), but really wanted to try something new. Even though I felt intimidated by what I saw others doing and the machines in the room, I felt welcomed in and supported. After the trial session, I signed up for a 10 pack and haven't looked back. I am nearing session #22 with the owner, Jen, and have already seen changes in my body. I am sold on Pilates and will be remaining a loyal customer of The Pilates Centre. I always feel confident that Jen really knows what she is doing and is supportive of whatever stage I am in with my fitness. She has been incredibly motivational with getting my fitness back on track. I haven't tried any of the classes yet, but once I feel more confident I could see myself mixing class sessions in with the personal sessions. I highly recommend coming in for a trial session - you've got nothing to lose whether you are a beginner or an expert Pilates practitioner!

I never did Pilates before and l try here, the owner was very nice and gave me a free trial. I love…read morePilates, it works your entire body and helps to get some firmness which l need (l am loosing weight and need to get muscle). The place is very peaceful and the owner is very attentive to your needs plus she is kind and sweet with everyone. I highly recommend this place. The best

Amazing body shaping and healing experience! Pilates sessions with Sonia have done much better for…read moremy health than any of my physical therapy assigned by my doctor when I was diagnosed with the herniated disc in my lower back. Sonia created the unbelievable body awareness for me that I maintain not only during our pilates session but also during my other workout like yoga, swimming and workout at the gym. I've always been an active person and I workout through different forms of exercises. I could never get to this level if it wasn't for pilates. I can feel the difference in my body; the way pilates shaped it. Now, I know why celebrities choose pilates...LOL Sonia truly wants her students to carry the benefit of their workout throughout their whole life. I was instructed to continue certain exercises at home what I absolutely love that the studio doesn't limit the teaching to their time only. She genuinely cares about her students. This studio is her passion! In addition, the Pilates Symmetry studio is very beautiful, spotless and extremely well equipped.

I have the full membership and use it almost daily. The instructors are knowledgeable, the facility…read moreis super clean and the manager Liz is great. Scheduling requires diligence bc you often have to go on the waitlist but more often than not, you get the classes you want.

My favorite Club Pilates location! The instructors are so helpful, it's super clean and in a great…read morearea! Can't wait for my next class with Donna

I wasn't going to write a review, but I kept getting notifications from Yelp to write a review…read more Ultimately, I did not take a class here. I was rejected from taking the class. I wanted to take the 11AM mixed class and arrived around 10:40 AM. She was on the phone and I waited patiently. Upon her asking, I was honest that this would have been my 1st reformer class. She said instead of coming, I should have called first. What would have that done?! She went on about how the reformer has specific height and strength settings that others in the class already know their own levels. Why not test and tutorial? Why not set me up for success, teach me? Especially since I arrived early enough for that! The more I think about it, the less sense it makes! Or do I just *not have the look* she kept saying how I should've came to the 9AM beginner mat Pilates class. I'm haven't done reformer Pilates but I'm not necessarily a beginner. What made her even think I couldn't keep up, would require extra attention, or take away from the experience of others? Since she said the regulars have an expectation of the level of the class. She never answered, just repeated herself verbatim. I can attest, she was not rude in tone, just not answering as of *why* Getting to and from there was fine. The front desk and location on the 2nd floor were fine.

Quite a number of years ago, I had emergency surgery on my eye. I advised the studio that I would…read morebe unable to use my twelve remaining sessions for an extended period of time, and requested a refund. I was unaware that state law mandates refunding fees for a gym or other exercise facility when there is a documented medical disability. When I became aware of these laws, Ms. Cipriano continued to ignore my request for refund. I filed a complaint with the Office of the Attorney General. Ms. Cipriano stated that I forfeited the promos that I received by not using them, and therefore would not refund my remaining $790. Ms. Cipriano's refusal to refund the money for my unused sessions reveals more about her as a professional in the healing arts concerned with health and well being than all of the soulful messages in the many emails that are sent out. Ms. Cipriani chose to ignore the state laws that had jurisdiction over the operation of Art of Control at the time that I purchased the sessions. The Connecticut business laws are even more stringent than those of NYS, yet Ms, Cipriani seems to believe that they don't apply to her and her practice. Ms. Cipriano's meme "Your health and safety are our first priority" doesn't hold up. I do not recommend working with Simona Cipriani or patronizing her services.

I took a Foundations class with CeCe. It turned out I was the only one that night, which was a…read moregreat first time trying it. Seems like classes are typically small anyway which is nice for personal attention. It was my first ever barre class and she was great to make sure I was getting the movements right and showing me possible modifications. She was so nice and with a warm attitude and it was a pleasant experience and I definitely felt like I got a good workout. Otherwise the studio was very clean, with ample parking when I went.

I have FINALLY found a work out that makes an hour fly (except during tricep pushups, those I would…read morepass on any day!) Anyway, I have zero coordination skills and I'm also not the most flexible person in the world, but I certainly workout. I was once often found at HIT, Boxing, and many other classes on a near daily basis at The Edge...That being said, that gym is in Norwalk and I live in Stamford now, so it isn't the most convenient anymore, so I wanted to try something different. My friend, a Barre addict and success story, recommended I come check out a class with her... Obviously, I was thinking, how hard could this actually be? I'm just hanging on a barre for an hour and doing some weight curls. Honestly, the workout is like nothing I have ever done before, and has me using muscles I didn't even realize were there. The shaking is the real deal, and I love it. I also love only wearing socks when I workout :) Thus far I have taken classes with Stephanie and Emily, who are both excellent. I am just finishing up my month of unlimited classes, and will absolutely be purchasing more.

We went to Club Pilates in Old Greenwich today for a mini bachelorette party, and we had such a…read morefun, positive experience! The class was enjoyable, the atmosphere was welcoming, and there were even a few reformers open and available, which was great. I was honestly surprised to see some negative reviews because our experience was very smooth and enjoyable. It was a perfect activity for our group, and we left feeling glad we went!

The best instructors! Donna, Kim and Kathryn are phenomenal. It helped greatly after my c-section…read moreand I have learned so much over the course of 3 years.

The best luxury gym in Connecticut offering everything from complimentary group classes, personal…read moretraining and private Pilates! The team truly makes it a special place

I walked by this gym for several months before deciding to Join. I have to admit this has been one…read moreof the best decisions I have made. The classes are taught by expert instructors who love what they do and are great motivators. It was my first time taking a Barre, Pilates, Yoga and Zumba class. It was easy to follow the instructors. I learned as you continue taking the classes you develop a stronger core and are able to work out more effectively. Lifetime gym is immaculate with a variety of amenities including a Sauna, Eucalyptus Steam Room and an outdoor Pool. They have classes for everyone including active older adults (seniors). The membership is not cheap but it's worth every penny. A great investment for a healthy lifestyle.