Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

I had a warranty claim for my Kawai CA 49. Vince came and diagnosed the issue and communicated…read morewith Kawai the issue. Vince came out a second time and used pro felt on all 88 keys to fix the issue. Vince was very personable and he was extremely thorough in fixing the issue. If you have an issue with your Kawai or Yamaha piano, I suggest contacting Apollo Piano/ SF piano works. Excellent service and work!

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is amazing and I would recommend him highly for piano tuning. He was prompt to respond to…read moremy messages and tuned the piano very well. He's very polite and professional.

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

I have owned my Kawai piano for 52 years. In that time I've had many tuners tune my piano. When I…read moremade an appointment with Burton and Wilson, I was surprised when I learned that two craftsmen would come to work on my piano not one tuner. I never heard of this and was intrigued! When Des and John worked on my piano, I could tell they knew exactly what they were doing. Not only was my piano tuned, it was thoroughly cleaned. The two reminded me of craftsmen of the olden days when things were done right. It wasn't until Des and John left when I sat down at the piano and practiced for an hour or so did I realize how thorough and excellent the job actually was!

Paul Larudee is the very Best.. He's got my 100% endorsement. As a pianist and teacher, I must have…read morecomplete confidence in whom maintains my Steinway grand. And Paul has earned my trust re: his ability to tune, voice and repair my piano when needed. I have referred Paul as well to my students and they are very pleased with his work. https://arioso7.wordpress.com/2026/01/18/a-piano-technician-to-treasure/

Very nice experience with this business. Friendly service. Responsive, honest, high quality work.read more

They were great! Professional, friendly service. Moved an upright piano from SF home with outdoor…read morestairs to Concord...

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

Greg just finished tuning my Steinway Model B, purchased in 1971 from Steinway in NY and here in…read morethe Bay Area since 1974. Greg did a painstaking, amazing job, for a very reasonable cost. He also educated me quite a bit about Steinway pianos generally and about mine in particular -- not surprisingly, considering his vast expertise, it turns out he does work for Steinway to make sure the pianos they sell locally are perfect. Over the 50 years my piano has lived in the Bay Area I've entrusted its tuning and voicing to perhaps a half-dozen professionals, all highly rated here on Yelp! and well-reputed in the musical community, and from now on Greg is the only one who will touch it ... So There! So glad I found him (thanks, Yelpers!)

Greg did a great job getting my Steinway B tuned and sounding uniform from top to bottom. Very…read moreknowledgable and experienced. Reasonable price. This area is lucky to have him.

I was incredibly lucky to have Daniel Doty's expert and thoughtful help in appraising my family's…read morebeloved Knabe piano. Scheduling was simple, he arrived promptly, he clearly based his evaluation on an enormous amount of knowledge and experience, he worked efficiently, his help was reasonably priced. Perfect. Furthermore, Daniel generously shared his information about approaches to the actual selling of the instrument. I can't say enough about his consideration in making the recommendations he did. Three generations of my family thank him for the incalculable role Daniel has played in the continuing life of this piano.

What a kind and meticulous professional. He advised me on the purchase of a piano, encouraged me to…read morebargain and I got an incredible deal. He then came by my house to assess the piano because he "knew I was excited" and arrived punctually two weeks later to tune and voice her. I am grateful to have found him.

Really enjoyed working with McCrea's on my recent piano move. The crew was punctual, professional,…read moreand handled my instrument with great care on both sides. The crew expertly maneuvered obstacles, including a steep wooden staircase and a tricky narrow elevator situation. They made sure the piano was positioned exactly where we wanted it on the receiving end. Overall I had a very positive experience with this company.

Although I have not used them (still deciding on purchasing a piano). I do recommend them. They…read morehave been very responsive and patient with my husband and myself. They have responded to every email and patient with all of our questions. They have given us, what I believe, fair quotes for moving pianos that we have considered purchasing (used of course).

Jeff did a great job on my console piano and on my mom's grand piano. Neither piano had been tuned…read morein several years and Jeff was very accommodating and kind. His pricing was fair and he was very clear in his communications with us. He was very thorough and I highly recommend him for your piano tuning needs. My old piano sounds great again, thanks to Jeff!

Jeff provides prompt, courteous and professional service; he has many years of experience and…read moreexpertise, and he always does a great job.