Contracted with Precise for a backyard remodel with removal of deck, replacement of deck, custom design, pool bar, swings, etc. job was supposed to take 4 weeks (per owner). All payments on time per contracted terms. Job started on time and moved along for three weeks. Contractor then went MIA, work finally somewhat completed March, 2020 (almost 7 months, not 4 weeks). Contacted owner with punch list items that needed completed. Final payment made, owner agreed to complete issues ASAP. He never returned, never completed the project. Pergola sways in the wind, not correct. who makes a pergola with only one brace. Need two more supports and brace, the top of the pergola is not long/big enough. Missing screws and plugs on the deck and steps, underside of bar with concerns, custom planters not correct, missing screws and plugs. Step design not octagon as per contract, etc.
Precise served with 10 day letter in April requesting completion of outstanding items. We even stated we would pay for any supplies to fix the Pergola and other items, just needed contractor to come and finish. as of 7/14/2020 still no response from Precise. They do good work, but did not finish the job. Very frustrating. I am in the process of filing a complaint with our local magistrate and the BBB read more