This is in regards to the receptionist, person answering the phone, very unprofessional and does…read morenot care about helping patients to get an appt. Called one time and was told they were closing early for winter weather and someone would call me the next day. No callback. Called again, put on hold for extended time period. This office could care less about scheduling any new patients.

This is the worst experience I've ever had at a doctor's office…read more I don't recommend this office at all, find another office. 1. The front disk lady is so rude, unfriendly and not nice to patients. She is unprofessional and didn't show any respect. I didn't feel welcomed and I felt that she was profiling me. 2. Even the other nurse wasn't that friendly. 3. There is no privacy, the office is not designed to be a doctor's office, you can literally hear everything from the exam room. 4. The whole staff members including the doctor need a lot of training on how to treat patients and how to be professional. I won't be back to this office, I wish I never came to this office

Place is Not very welcoming. Old facility and staff seems weird doesn't smile and acknowledge you…read moreat all

therapy tools are primitive and child-like. food is never on…read moretime. And served room temperature or worse . PRETENDERS NOT CONTENDERS

After leaving Low T centers because of lies. I found this location right down the road from my…read morehouse. I went in on a gut feeling, and was met by Bill. I explained how that for over a year I was told that law enforcement and other public officials were given no co-pay but that they recently took this away. I was told that under no circumstance would this ever happen at TCT and given a number of ways that Low T center has lied and cheated clients. Last week I was told that all clients were now going to have to pay this deductible even though they had promised otherwise. When I questioned this decision they said that they could lose reimbursement rights from insurance providers by not charging this. I actually called my insurance company and they laughed out loud. They stated that they could care less about the co-pay and have no way of knowing which partner gives its clients zero co-pay. They stated a number of physicians generally practice this with veterans and such and again, unless it was a complaint, no one would know. I would tell you to also reach out to your provider and ask them. My wife, who works at Texas Health and stated that hospitals will wave certain fees, but it doesn't affect the reimbursement. TCT has been honest up until now, as far as I know but this is a complete joke and I do not trust anyone who works with this company. To tell such a bald face lie is a show of character. Do not waste your money and or time with this company. I would rather pay the entire co-pay with a company that is honest, then to waste my time with a scamming, non-truthful organization.

I am pretty self aware of my health and always try to maintain a healthy lifestyle. Over the last…read more5-6 years I have been losing focus, motivation, libido, fatigued and the will to follow thru. For someone who doesnt like sitting still and being lazy, this became an issue. Came here to see if they could do anything for me. My previous doctors all avoided hormone therapy and I was never feeling better after seeing them. They just kept giving me meds and trying to send me to a psychologist. After running tests, I found out that my testosterone has dropped significantly below where I should be at for age 36. They were very informative and thorough. They made sure you understand what the process is to regain you life back with hormone therapy. We took it slow and found the right amount to regain control over my life. I never knew some such as this could have this big of affect on my normal routine, relationships and my work. I couldn't be happier. I'm back in the gym full time, starting my own companies as I am now more focused and motivated, I sleep better and my wife is overly satisfied. Hell, she is getting shots too cause hers is low and she wants to keep up with me. They make sure you have zero to little side effects and the blood test for EVERYTHING to ensure nothing else is the cause of low T or the symptoms you are dealing with. Every week you are evaluated so they can give you the best care possible. Ever doctor and NP is well trained, versed in their field and humorous to boot. Nurses are kind and on top of their game. My question to you is, what do you have to lose?

Easily located and plenty of parking, this children's imaging center is extremely friendly and…read moreprofessional. Everyone from walk-in to walk-out greeted us and explained next steps. We were checked in and seen quickly. The facility is clean and visually appealing. If you're in need of pediatric imaging services, this is a wonderful place to go!

I took my daughter here for a 2-view spine x-ray to check for scoliosis. They don't give you an…read moreestimate beforehand telling you the cost. Since they are considered part of an urgent care, the cost goes towards your deductible, not the standard co-pay for imaging. It cost $600 for a 2-view x-ray that would have cost $50 at an outpatient imaging center. Also, the x-rats were garbage. She was positioned incorrectly which made her look like she had 3 points if scoliosis. When we went to the orthopedic surgeon, they repeated the x-rays correctly and she doesn't have scoliosis at all. So, we were out $600 for x-rats that were useless and had to be repeated. Won't be going here again.

Very friendly and great information on what you need to get done. As friendly as they come…read more I highly recommend going to see Doc Jess and her staff. Will be going back real soon. Fun loving people.

If you are looking for a place that allows medical freedom and has a wealth of knowledge, this is…read morethe place. It has changed my life..literally.

Good quality care, amazing team work, amazing leadership & kind owners and very educated staff…read moremembers in all departments!

This hospital was the worst. I had to sit with my father the entire time to make sure he got the…read morecare he needed. The nurses were too busy taking selfies and playing games on their phones. There were hours on end that no one even came in to check on him. It was so frustrating because I was exhausted. I also overheard the staff talking about how this hospital can't pay their bills, that they can't get the supplies they need, and they were worried about their jobs. Maybe that is why they didn't care about taking care of one of the only two patients they had on the floor. I will never go back there and I will tell everyone I know to steer clear of this place!

5 stars for dr Wilson he's top notch compassionate and caring sweet guy. The staff needs to step up…read morethey are so lost in the sauce

The wait is horrible. You will pay $135 (self pay) to be waiting in a hot exam room for over an…read morehour. Go to a different Total Care!

When it comes to pick a specialist and in my case a Cardiologist, I make sure I find the best. Dr…read more Neeraj Badhay and his staff at his Keller office is the best. At 73 years old it is important to find the best. Everytime I visit them at his Keller office, his staff are extremely friendly. Yolanda and M'Keisha at the front desk start your visit on positive beginning. They both are so friendly and will go out of their way to help with your paper work and get you all checked in. If I'm a good boy during the visit, they let me have a piece of candy. They also remind me to make sure I get my coffee after my visit. You don't want to be caffeine up when you are seeing a Cardiologist. For any Doctor, you have to make sure you hire great Nurse Practitioners to fill in when he is not available. Well, I can tell you Dr. Badhey has two that are fantastic. I feel very comfortable with their diagnosis. Buffy and Stella are his Nurse Practitioners. They review your health chart before they even see you. If there are any adjustments to be made in medication, they do not hesitate to put you on something that could help with something they see in my bloodwork that may need a boost. Alicia and Jenni are the nurses. They are fantastic in going over your records, or better described as a triage. They confirm any and all changes in my records since last visit. They take your vitals. I must say that Alicia and Jenni do not rush you through this process. I highly recommend Dr. Neeraj Badhey and his team at his Keller location. Thank you Team Badhey! Jake Squibbs

Today, I called the office to ask if I could have a six month refill on my current prescriptions…read more They were prescribed by a doctor at this office six months ago. First, I was told I'm not a patient. After spelling my name three more times, my record was found. I gave the names of the drugs and the dosage, but apparently, they weren't in the computer, either. I repeated the drugs and dosage, and was told that the doctor's nurse would get back to me. Two hours later, someone from the office called, didn't identify herself, and asked me again what I wanted. I explained again, and was told my records weren't there, and that someone would call me back. This evening, I got two emails from my pharmacy, telling me my refills are ready. One month refills instead of six. And one of the drugs is the wrong dosage. If I didn't have high blood pressure before I dealt with these people, I'd have it now...

I've been coming here for several years for IgG infusions, which are required after aggressive…read morechemotherapy damaged my immune system. The staff have always been professional, compassionate, and top notch. I can't really say enough good about the people. The location is nice and central to many areas. They offer water and have a Keurig setup for the coffee drinker. The free wifi is a bit slow, but it does work. The only reason they don't get a five star is because of the chairs. The reclining chairs are cushy and super comfortable. Most are wearing out where the head rests and the pleather surface is gone. A bit unappealing to place my head there. Get the chairs fixed, and you have a perfect rating. Recommended.

I love this place, the staff is friendly. the hours are great 7 day a week service. free wifi just…read moreask for the password. could not ask for more carring people.

I feel that I can be a great advocate for my care and that I am allowed to ask questions which…read moremeans a lot to me.

Dr. Maya was a great provider. She listens asks many follow up questions, she is through with my…read moreconcerns. the office staff are friendly, answer all my questions with care and at times a smile. this was my first appointment and she even made it a teaching moment on how I should screen myself and be an advocate for my care. She even has great students!