Used Gentry Air Conditioning for a very simple repair. I have been in the real estate business for…read moreover thirty years. I own numerous properties and I clearly understand when I am being over charged. If you use them be prepared to pay a high premium or be flat out over charged. I will not be recommending this company to my clients going forward.

I needed to replace my AC unit and had reached out to multiple companies for quotes since it's a…read morelarge purchase. I decided to select Gentry based primarily on my experience with Brandon, who quickly came out to provide me with a very detailed and honest explanation of my options, and his responsiveness to my many questions after he emailed me the quote. The installation crew were all very nice and professional. I have had the unit for about a month and it has been working great. I am very happy with my choice and would highly recommend Gentry!

I had to give at least one star, but if I could, I would not give any…read more Called to confirm he serves my area and to schedule service and was given a price and availability only to receive a call back telling me that he did not want the job because he didn't have anything scheduled in my area in the next couple of weeks and it wouldn't be worth his time. Very disappointed that customer service and referrals aren't worth his time.

I contacted Marton's in the evening needing my carpets cleaned the next day. They contacted me…read more first thing in the morning and were able to accommodate me that afternoon. When Shane arrived and we walked through the house, I pointed out that the carpets also needed to be stretched. I didn't know if they did this and was thrilled to find out they did. Shane was very polite, personable, informative and left my home in excellent condition. I highly recommend Marton's Carpet Care.

Last night I noticed my drains were draining slow. I checked the clean out and there was standing…read morewater in them. I called Deaton plumbing this morning and they were booked. They called back 20 minutes later and were able to come out in 30 minutes. James arrived on time. He went right to work and my drains were good to go. I have used Deaton plumbing for many years. Their plumbers are always professional and courteous. I highly recommend them and will use them again when needed. Not sure where the negative remarks are coming from as I have always had a positive experience. I am a bit of a perfectionist- and Deaton plumbing has always went beyond my expectations.

As always great. repaired Moen kitchen faucet rather than sell me a new one at $450. Chris was out…read morestanding.

BCI Group made all the difference when it came time to replacing my floors due to water damage. I…read morecan't say enough how much I appreciate this company! They're prompt on getting back in touch with you, response time was almost immediate. Kept their word on everything they said they were going to do and more! If I could give a 10 star review, I most definitely would! High quality product reasonable and fairly priced! Quality of work, expertise skills outstanding service. Highly recommend this company for flooring and cabinetry work. Beautiful job!

Andy did a full house remodel and it looks amazing!read more

Great customer service! Ac broke on a Friday night…read more I called at 8 am Saturday morning. Immediately got someone on the phone... not an answering service. Immediate response and tech was here at 9 am. Chris the tech immediately diagnosed the issue and repaired. Great service great tech! They earned my business in the future. No hassle no overtime charge! I called three other companies including the company that installed when built and they were all unresponsive. Don't trust a company that says we are there when you need us... not true especially since we just paid them 6k to replace ac in my daughters house two months ago! I highly recommend mid cities

I bought the Comfort Club maintenance and got the spring and fall tune up. The spring tune up…read moreuncovered a need for a new starter on the ac. the replacement cost was reasonable and despite this summer being significantly hotter than last summer, our electric bill was actually less. Last week they contacted me for the fall tune up and I was so impressed with the customer service. I fully expected to be forgotten in the fall and have to call myself to remind them so I was extremely impressed that they reached out to me first. the technician came and inspected and found the heater to be in great shape. no additional cost, no up sell, just old service.

11/13/25: I spoke with Keith, and sent him pictures and measurements of my screened in patio. We…read morediscussed several options, and I decided on the 16" reclaimed plank wood. We set up an install date, but an earlier date popped up and I jumped on it. I cleared the area to be be worked on that morning, and they crew arrived as expected. The project was completed in two days. Silver, Luis, Jeff and Spencer were a great crew. No dilly dallying, and they put protective covers down to protect the front yard and the pavers in the back yard. They wore clearly marked uniforms, and they cleaned up after each day. They were very respectful and mindful during the project. Silver and Luis advised me of what they were doing, and of their next steps. I facilitated their work as much as possible, without getting in their way. Their attention to detail was very impressive, and I was extremely satisfied with the outcome. Keith was was very responsive and I look forward to working with him in future projects and providing referrals.

What went well? Well, it all went well. Zero complaints. The had to make a mess of the garbage work…read morethe last contractor left on our surfaces. But they literally kept it exceptionally clean while grinding off the "polyasporic garbage" & cleaned again at the end of the day. They were steady working all day to complete a certain task and kept us fully informed of what was done and plans for the following day. They found issues we were not aware of and repaired them at no cost. All the folks that worked on our project were exceptionally nice, friendly, and spoke fluently. Their costs were very competitive and the solution speaks for itself. We still have a couple of driveways that we will do in the future and will only be using Surface 2 Surface DFW.

I didnt want to write a review until several months had passed since we got our new wood floors…read moreinstalled. Peeks did a great job. We are very happy with the final product. We worked with John Stacy and he was easy to work with and on top of everything. Since we had to order the floor from the manufacturer, it took six weeks to get to the warehouse. John kept us apprised of the status of our order throughout. We had a problem with the thresholds and they came right back out and replaced them immediately. All around a great company to work with. KH Grapevine, Tx

We had an exceptionally positive experience with Peek's Flooring. We had the entire first floor of…read moreour home flooded. Our initial meeting with John to evaluate and provide an estimate to restore all the damages was impressive. The workmanship was outstanding. They paid attention to detail from selecting the materials and floor finishing throughout the entire restoration process. The work was complete to schedule without any rework. We are very happy with our experience with Peek's Flooring. E. Ward

This was NOT an enjoyable experience at all, I was not going to leave a review here, but since you…read morehave mentioned me in my wife's very honest review, I felt the need to respond. I am not willing to work with you, even though you inferred otherwise. As someone who deals with contractors daily, I can honestly say this was the worst construction project i have ever dealt with. In your response, you tried to minimize things. The entire project consisted of mistakes, delays and errors. Even your subcontractors were in shock with how terrible you guys were. They complained daily to us when they were in our home. Your statement "And although this branding is quite common as we demonstrated in court for both stock and custom cabinets, the judge allowed you to not pay your final bills" shows how ridiculous you are. If you had demonstrated it, you would have won. The judge agreed with us in court because you failed to prove this actually common. We would have happily paid our final bill if you would have completed the work in alignment with your contract. The reason one holds final payment back in construction is to incentivize contractors to complete the job properly. The judge didnt "allow" us to not pay our final bill, the judge punished you for doing a bad job and ruled in our favor for $7,000. Your statement: "Your renovations are complete, beautiful and functional." --They are now, after we have had to finish the project ourselves and use another contractor. "Your main concern was not function, quality or even beauty, but worrying that someone will think you in your words "cheaped out" and that is the root of this review." While the judge called your logo "obnoxious," that isn't our concern or focus here. The 3 months of trauma with the multiple mistakes and delays, and your incompetence, is the root of this review. "You selected us because you were referred by a happy customer and received a sizable discount as well." --All you did for the other customer was new countertops and paint some cabinets. We should have went with someone who has experience with larger projects because we quickly learned that this was your largest project and you did not have the experience needed. A credit of $1,000 is not significant on a $80,000 project. "Throughout the projects you obtained free work by requesting it directly to contractors or employees who thought you'd pay them outright or you demanded we pay for work not authorized through written consent. We ended up paying those bills to ensure those hardworking men who did the work, got paid. --We never asked your contractors to do any work in your scope. When they came to us, i told them to talk to you. That is a flat out lie and you know it. Your sub did one project for us and we came to you to ask if it was OK for them to do the work. You agreed and that is it. It was a $500 drywall project for the living room. We refused to pay for the wall that covered up the 1 inch gap in our kitchen wall that you screwed up and expected us to pay for. So, yes, you should have paid for that work. I could go on and on about the mistakes that were made. Your response is full of lies and people need to know. You had multiple chances to address the mistakes throughout the project and didn't. Even after finding out that you brought a registered sex offender into our home with young children. Yes, we were very fond of him, which makes it even more devastating. It is laughable that you won't even take responsible for that, saying he never told you like he should have. As a business, it is your responsibility to do background checks, and your contracts state that your subcontractors are fully vetted. Additionally, we did not reach out to him on multiple occasions asking him to do work. That is a complete lie. You continue to show your incompetence and ignorance by your response. The experience was terrible, and I genuinely hope that others can avoid a similar experience. #KitchenBlowUp

First, I should start off by stating that we just completed an almost 2 year home remodel. We…read morehired 9 contractors to complete various projects throughout the house. 7 out of 9 completed the work as contracted, and took pride in their work. We are so grateful and have recommended them on multiple occasions to friends. Our pool contractor who remodeled our backyard had a rough go at it with his subcontractors, the experience was terrible, but he acknowledged the mistakes, did everything he could to make it right and he ultimately completed the job, and therefore we would never leave him a bad review. This is actually my first bad review on any contractor; I am writing this, not out of spite, but because I genuinely want to help others avoid feeling the way that we did during the 3 months they were in our home, and for the 10 months we spent in a court battle where we sued Lori and Corby for breach of contract. If I could give zero stars, I would. Hiring Lory and Corby Walker (Kitchen Tune Up Grapevine) for our kitchen remodel was the biggest mistake we've ever made. From start to (a very delayed and disastrous) finish, this contractor demonstrated nothing but incompetence, and complete disregard for quality and customer satisfaction. Despite the terrible experience, we just wanted the project completed so that we could move on. We were willing to look past the terrible experience, as long as they completed the work according to the contract. Instead, they refused to resolve the issues, after multiple requests and demand letters. We had no choice but to file a lawsuit. The court ruled in our favor; this says everything you need to know. They actually asked the judge if he would put in the judgement a ban on allowing us to leave a review. KTU should have thought of that when I begged and pleaded with them to make our project right. We did not want to go to court; we just wanted our kitchen completed according to the contract, so that we could move on. We thought we would be protected by hiring an established "company." They are a franchise and have locations across the US. The national cover under the Kitchen Tune Up name, actually doesn't provide any cover at all. We contacted the Kitchen Tune Up corporate office to help resolve our issues, and they refused to help. They responded that we entered into an contract with an independently, locally owned company and any claims that we had, needed to be directed toward them. Please be aware that you are not getting the backing of a 35+ year old company with franchises across the US. You are entering into a contract with a previous accountant and IT employee, with very little experience in construction. I have talked to other customers who ended up in court and/or disputes with Kitchen Tune Up franchises as well; most signed an NDA where they are not able to talk about their experiences, which explains why you see only the positive reviews on here. I could share the details of our horrible experience that consisted of multiple mistakes, delays, and excuses, but realize that they will only respond with lies, trying to make us appear as an unreasonable customer (similar to what they did to another person who left a negative review.) But 2 facts that can't be debated exist. We sued them for breach of contract and won. And they brought a registered sex offender (charge is related to children) into our home without informing us. This was not only a violation of our trust but also a serious safety concern, especially since we have young children at home; I still get sick when I think about it. This subcontractor did 90% of the work, and was in our home for the entirety of the 3 month project. I can't imagine any mother would be OK with that, and people should be aware of the type of company they are dealing with. Save yourself the headache, money, and time. Do NOT hire Kitchen Tune Up - Grapevine TX. Our kitchen is a constant reminder of this horrible experience, and I wouldn't wish it on anyone.