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    Pratte Joseph & Associates Ins

    3.7 (3 reviews)

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    8 months ago

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    City National Bank - Riverside

    City National Bank - Riverside

    (10 reviews)

    This is the worst bank ever! Can only get an account if you have $10k. I had the most fraud happen…read moreto me than any bank. I closed my account, and withdraw my money. Then I found out they never close my account! I ended up double paying all my bills for a month! Then they charged me $20. For a service fee!!! After they closed it a second time. I will be calling the corperate office. They never told me the name of the person that didn't close it. Also, They wanted me to give them back my money to reopen the account to get me my money $20. Back!!! Grossly irresponsible with no care at all.

    City National Bank was one of the only banks that was willing to quickly undertake our business and…read moreprocess our SBA Loan. Trinidad was our Relationship Manager and he has been very responsive via phone and email throughout this entire process. We've only had to step foot in the bank once for signatures, everything else we are doing remotely. We had a LONG time relationship with US Bank, and they pushed us to the side when the SBA loans rolled out. Had City National not been there to guide us through the process, our business would have really struggled to keep all of our employees onboard. Since the inception, we now do remote deposits from our desktop computer, and electronic ACH payments which has saved us a lot of time and money. No more check writing, no more envelopes and no more stamps! There have been some minor glitches throughout the transition, but the bank has been very quick to make changes and correct them. Nothing that wouldn't be expected when changing a business account. I would highly recommend Trinidad Magallanes and City National Bank for business accounts. As of this moment we don't have any personal accounts, so I can't speak on the consumer side. All in all we are very pleased.

    Pratte Joseph & Associates Ins - financialadvising - Updated May 2026

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