Dr. DiFrancesca is excellent!!! I had a chronic ingrown toe nail that had to be reablated (1/4 of…read morean inch cut off all the way up including the root) so that it wouldn't grow back. I had first had it done more than 10 years ago and it was hugely painful but it grew back which there is a small chance of it doing. Anyway, he did it and I barely even felt it!!! Even the anesthetic shot barely hurt he was so gentle!!! I won't hesitate to go to him or recommend him from now on for any problems that might occur!!!

From the owner: 2nd Location in Waterford, CT at 196 Parkway South (Suite 302)…read more At Kierstein & DiFrancesca D.P.M., P.C., we have years of experience treating complex foot and ankle concerns, both conservatively and surgically. We understand how frustrating, and at times, how debilitating foot and/or ankle pain can be. No two treatments are alike therefore each patient receives individualized treatment to best address their specific needs. Treatment interventions are "evidence-based," meaning the use of scientific, peer reviewed current musculoskeletal research is commonly applied to assist in the selection of the best course of care. Contact us today at one of our offices to schedule an appointment.

This review is for my husband, who as I write this is withering in pain on the floor snd has passed…read moreout three times today alone from the pain. He had surgery 4 days ago, and has tried Tylenol and motrin, along with creams to no avail to aid in his pain management. Hes followed every instruction given to a T, and has suffered miserably regardless. He hasn't gotten sleep, he is shivering and weak, and as I said he is in so much pain he can barely move and has been passing out. After calling Dr. Pagnozzis office in desperation, he was told to just keep talking the creams and Tylenol. Everyone else who my husband has talked too who has had this surgery has been given heavier duty pain pills, yet even when those are not cutting it, and even when the post ops notes say to call if the pain is more then the current pain meds (motrin or tylenol) can handle, nothing is done to help the patient. So now I get to watch my husband cry in pain and wish for death because clearly his post op care means nothing to the doctor who performed the surgery 4 days ago.

Dr.Pagnozzi i the one of the best Surgeons ever! :) He saved my husband's life & is a very sweet…read moreman. We totally recommend him and trust him with our life. We have never met such a great Doctor in our life like him. Nobody else knew what was wrong, until my husband met this smart man, who loves his work & puts his all into it. People are very nice in that place and it's very clean. We will always go back to this Doctor! :)

Dr.Paul Deutsch, Norwich, CT., called my home 3 times within the past 18 months to have my mother…read morecome into his office for a wellness visit. My mother died December 22, 2020. Staffing issues? I think not. Time for him to retire?

If I could give no stars I would. I used to be a patient of Dr. Carter with OBGYN services at UCFS…read more I had gone into her office Feb 8th 2019 and got an IUD put in. The next day I had complications. I have been diagnosed with C. Diff which is making me extremely sick. After talking to many medical professionals it was discovered that the bacterial infection indeed came from her office.

One of the best primary care providers in Norwich. Very caring and compassionate.read more

I saw Dr. Alessi because I was having various nerve issues and no other doctors could figure out…read morewhat was going on. He was extremely friendly and patient and was careful in listening to my concerns. I ended up needing an EMG ( a nerve signaling test), which I have needed several times in the past. Unlike my previous experiences, this was pain-free and quick. I ended up needing further testing to diagnose my problems but Dr. Alessi was persistent in getting to the bottom of my condition. I highly recommend him to anyone looking for a neurologist... or a painless EMG!

Posted on Google, posting here too so there is more awareness about the lack of communication at…read morethis practice. 2 stars only because I have never had a bad experience with this office in the 12ish years I've been a patient until now. I had an iud for 6 years, got it taken out. Was on nothing, but my dr said she would send in a prescription for birth control pills if I changed my mind (this was my idea too). Went a few months and then finally filled the birth control prescription. My dr said to let them know if I started it so I could have a month follow up to check my blood pressure and make sure I'm still healthy. I called, left a voicemail. Didn't hear anything back. During my iud consult appt, I told my doctor that I started birth control about 2 months before and she looked confused that I didn't see her sooner due to the vitals needing to be taken. I felt like I was the problem, and maybe I was-I should've called again to make that appointment. But that's not the issue. I ended up getting an iud, the same one I had for 6 years, in March of this year. Dr Kalla inserted it, he was truly amazing. I've never had a male gyn and he made me feel comfortable. So thank you for that kind sir! I scheduled my follow up appointment for the first week of May at 4pm. I work an HOUR away from the office. I left at 3pm and while driving I realized I didn't get the usual call to verify I am attending my appointment. So I pulled over about 20 minutes into my drive to check the MyChart app and make sure I had the correct date. The appointment isn't in there! Confused as all heck, I call the office. I call a couple of times and it made the busy sound. Then, I called a 3rd time, and I got the after hours voicemail. At 3:20pm??? So I check their hours on their website, they were *supposed* to be open until 4:30pm. So why was I getting the after hours line over an hour from when they were supposed to close? Interesting. I called a 4th time and decided to stay on the line to be connected to their on call doctor/nurse. I waited a good 10 minutes and got no answer, so I hung up again. I have an annual scheduled in August and I'm probably just going to cancel it and find another office closer to me and my job...if I can even get ahold of someone, that is. It really sucks that I feel forced to leave an office that has made me feel comfortable and accepted over the past 12 years, but all good things must come to an end I guess.

I'm putting this every place I can. avoid this place. I know having state insurance sucks but find…read moresomewhere else that takes it, I should have. After weeks of leg swelling, three days of severe shortness of breath, and one morning of chest pain, I brought myself to the hospital. Backus hospital. You're asking yourself, why did I wait so long, with another life inside of me. I didn't. I asked my doctor why my legs were so swollen, but she was a different doctor than I'd seen. In fact, at obgyn services, I never saw the same doctor twice until I gave birth. Since the lady didn't know me at all, she said "they don't look swollen to me" and I didn't advocate for myself because she was so quick to dismiss me. When my blood pressure went from its normal 90/60 to 120/70, they said it wasn't high. I said it was high for me and they said "I guess a little" and still I didn't press the issue. I called them with my shortness of breath and they said take a Benadryl and that it was either allergies or the wildfires across the country. I had to sleep sitting up. I went to the hospital July 28th 2021 when chest pain woke me up. I felt dumb. I felt like I was being dramatic. I took a bath before I went to see how I felt after. I went only because it wasn't only my life potentially in jeopardy. I got there and my bp was something like 173/99. My pulse was in the 40s. I had severe preeclampsia and heart failure. They induced me that day. The magnesium made me feel better but after the baby was born they took me off of it. My shortness of breath returned. I told a nurse and she said "oh do you have asthma?" .. as though the past however many days of heart failure/preeclampsia hadn't even happened. They gave me a breathing treatment and that's when I lost my mind. I freaked out. I could have made the right diagnosis and I have no degree. They said my bp of 140/80 was high but not so high they would treat it. They gave me a diuretic and discharged me. Guess who was back the very next day, then transferred to Hartford, still in heart failure???? Guess who still has a low ejection fraction? This guy. Also the ptsd from the entire situation has been debilitating. Also, I met a girl in my neighborhood who had a baby the same week with the same dismissive doctor. She had severe preeclampsia too. My point is do better. People should have ONE doctor. How the hell is a new person supposed to spot a difference in a person like excessive weight gain??? Don't dismiss people's concerns. You went to medical school for however long but I've lived in this body my whole life. A mother with high blood pressure should be a concern to you. I know you need the room and I have state insurance but discharging someone in heart failure does do harm... Also I felt like only the nurses and Dr. Briggs cared about my sexual assault history. Be sensitive to that. Or you ARE DOING HARM. I'm pretty sure you promised not to. Do some more research into preeclampsia and peri partum cardiomyopathy for the good of your patients. Please.

Came in for an outpatient procedure at the Endoscopy department. It was easy to find the location…read morewith phone call instructions I got. Registration desk was quick and pleasant. Lori, Kathy and Susan went above and beyond taking care of me. Lori did my intake and was patient and extremely knowledgeable of her department. She explained and provided me with so much information. She walked me through the entire procedure and made me feel like I was in great hands. Susan did my IV line and got it done smoothly and in one try. Kathy took care of me during and after the procedure. At all times I felt I was in great hands. I have to say it was my first time at Backus and I was very happy with their services.

I was having seizures and this hospital only kept me for 8 hours. Sent me home and I continued…read morehaving seizures and was brought to the west haven va. This is the worst hospital ive ever been to. Doctors are alright but I had 2 nurses that were both dirty cunts. I wont go to this hospital again if my life depended on it.

Dr O'Kasha was exactly what the doctor ordered...seriously…read more I have a BS and been employed in the mental health and addiction field for over 2 decades so I know a good psychiatrist when I meet one. He was wonderful with the people in my care and is wonderful for me. It helps that he is active in research...he is often able to offer alternatives other doctors cannot. Go ahead...make that appointment...it can only get better from here.., Deb

Sharif is a great psychologist who specializes in working with children, adolescents and adults…read more We have had the pleasure of working together via understandmymind.com and our current job. Sharif's podcast for UMM on finding a therapist was a great hit and UMM viewers loved his honesty and expertise in understanding peoples needs.