I had a really great experience at this skating rink! The atmosphere is fun, welcoming, and a great…read moreplace to come with family and friends. What really stood out to me, though, was the customer service. Lisa Zamora went above and beyond to make sure everyone felt welcomed and taken care of. She was friendly, helpful, patient, and genuinely cared about making sure people had a good experience. You can tell she puts a lot of heart into what she does, and that makes a big difference. It's not every day you come across someone who treats customers like actual people instead of just another customer. Lisa definitely made my experience even better, and I really appreciate the way she represents the skating rink.

My son's joint birthday party on May 30, 2026 was fun for the kids, and that's almost entirely…read morethanks to our party host, Aidan. He was engaging, helpful, and kept the energy up throughout the night. The food was good, the skating was fun, and the boys had a blast. However, there are serious management issues at this rink that potential customers need to know about. First, we were double charged. I paid a $200 deposit online, then paid the remaining balance of $422.18 at the rink on the night of the party, May 30th. An hour later, I received an email charging me another $395.38. The rink told me they switched credit card vendors but their system is still processing charges through the old vendor -- meaning your card information is being charged twice. When I went back on May 31st to complain about being double charged, I was told to dispute it with my bank -- meaning I'm out the money for ten business days while my bank sorts it out, because the skating rink isn't issuing a simple refund. It was only during that conversation that I was asked if I had received my skate passes -- which I had not. This is unacceptable, especially for families who might not have that cushion. Do not book with a credit card online until you confirm this is fixed. Second, the party package advertised glow bracelets and necklaces for every child. We didn't receive them, and as compensation we were offered free extra pitchers of soda instead. Fortunately we brought our own glow accessories for the kids, but other families might not come prepared. That's not acceptable when you're spending over $600. Third, the party package lists skate mates at $10.00 -- but what they don't tell you is that's $10 per hour. For a 3-hour party, that's $30 per skate mate per person. If you have kids or family members who can't skate and need one, this adds up fast and is not clearly disclosed. The listing is misleading. Finally, our party host Aidan was working alone on a Saturday night as the party host, DJ, game coordinator, and server. He managed so much on his own that night -- the fact that anything slipped through the cracks is entirely a management failure, not his. Aidan deserves a raise. If you book here, go in with eyes open about the billing issues and missing items. Aidan will take care of you -- management won't.

I attended my sister's wedding here and the atmosphere was great! We enjoyed every bit it had to…read moreoffer, the only issue was that the restrooms were not working properly and left us having to leave early

My daughter and I recently visited the San Antonio Glasshouse, as she is in the very early stages…read moreof searching for a wedding ceremony and reception venue. Driving up to the venue, it was nice, but it didn't have quite the "wow" factor that the online photos and videos had led us to expect but it was the customer service that was the biggest disappointment of our visit. We had a scheduled appointment to tour the venue with a staff member. Throughout our entire meeting, she remained seated and wore sunglasses the majority of time. She never offered to walk us through the property or show us the different areas of the event space. Although she had printed pricing sheets sitting in front of her, she initially told us that all of the pricing was available online. While that is true, my daughter eventually had to ask for one of the printed sheets that was already on the table. Since we are just beginning the planning process and had not yet selected a wedding date, we understood that an exact quote could not be provided. However, that should not have prevented us from receiving a proper tour of the venue and learning more about what it has to offer. I eventually asked if I could walk to the ceremony area in the back of the property. The GlassHouse Staff Member said I could, but she did not accompany me or provide any information about the space. As I walked through the ceremony area, I realized it simply wasn't the atmosphere or experience we were looking for. We drove a considerable distance specifically to tour this venue, so the lack of engagement and hospitality was disappointing. A venue tour should leave prospective clients excited and inspired. Instead, we left feeling like our appointment was an inconvenience. During our conversation, the staff member also mentioned that the venue is already booking events into 2028. Congratulations on your success--that certainly speaks to the venue's popularity. However, every prospective client deserves the same level of attention and professionalism, regardless of where they are in their planning journey. Based on our experience, this is not the venue we will be choosing for our daughter's wedding/reception.

I was recently invited to an event at Exquisite Elegance, and was delightfully surprised. Located…read morein a plaza, this unassuming venue offers a nice-sized space for baby or bridal showers, birthday parties and other events. What I liked most about the space is that the walls were painted a nice neutral white, which enables the customer to decorate as needed. For the event, I attended, the host provided outside catering and brought their own decorations. I cannot comment on whether or not the venue can provide these services however, these details can probably be found out during booking. Another highlight is that there is ample parking available in the parking lot, which is very convenient.

We have been to several places, and as soon as we saw the barn, we had to book it right away for my…read moredaughter's Sweet 16. We had no major issues everything went pretty smooth. The only thing I recommend is to read your contract because I didn't fully read it and I didn't realize until it's too late about my refund of $500 that we lost Because one of our vendors didn't turn in the correct insurance policy naming Rancho la Mission as an insured party, which was totally my fault. Melida was so nice and understanding of how nervous I was to do such a large party. We were able to come anytime to do a photo shoot. Everything was stress free on day of party. I wish I had more pictures to post but I'm waiting for my photographer to send them. Party guests were amazed of how beautiful this place is. This was one of the best parties we have ever had.

If you want your wedding day to be memorable for the right reasons and your vision to truly come to…read morelife, I'd strongly suggest looking elsewhere. While the staff may seem friendly at first, the hidden fees and last-minute charges are incredibly distasteful. No couple should have to face hundreds of unexpected costs just days before their wedding. The predatory, nickel-and-diming approach is the last thing any newlywed should have to experience.!

We were there recently for quinceara. Overall a very nice venue. Friend was able to bring in…read moreoutside catering. The venue was clean with a nice entrance and lobby area and the ballroom was spacious with a large dance floor. Security was included with the ballroom rental. You can bring in outside liquor but they do not allow beer from outside. Plenty of well lit parking. Definitely a nice venue for event of around 200 which was the size we were at.

Thank you, Valentino for Amazon service. Great food! GeKamole yes so good…read more Such nice people, friendly atmosphere and good drinks

Great atmosphere and awesome food. I'm here with my family from out of town, and couldn't have…read morefound a more amazing place to eat. Valentino was our server and was very attentive.

I took my birthday pictures here and it was such a smooth process. You simply book and pay and then…read moreon the day of your appointment slot, they will send you a door code. I used almost every set for my pictures. The place is so clean and they are willingly ready to assist in anyway!

Great meeting center located in downtown (but not TOO downtown) San Antonio. The building has…read moremultiple rooms that can be used as rental space and each one is a little different. I've attended several luncheons and dinners at this space and have always enjoyed them. Perks include: on-site fountain machines so need to worry about drinks, free parking (just make sure you get a parking pass from the receptionist), professional caterer, and it's located right next to the main library in case you're a bookworm. Cons: It is a larger space and the meeting and event rooms aren't always next to each so you may get a little lost at first but once you figure out where you're supposed to be you're golden. Pro Tip: It can be a little tricky finding the building if you're coming down San Pedro or Main Street. Look for the entrance to the Compass Bank drive thru ATM on your left hand side. You'll see an entrance immediately before the exit of the drive-thru ATM. Enter that entrance and you'll be in the parking lot for the meeting center. OR if you're coming UP Navarro street you'l be able to spot an entrance to it on the left directly across the library.