I recently stayed at the Comfort Inn and Suites in Goodland, KS, and it was an incredibly disappointing experience. From the moment we checked in, it was clear that cleanliness and maintenance are not priorities at this hotel.
First and foremost, the first room we were given had not been cleaned at all from the previous guests. There was trash on the floor, the bed was unmade, and the bathroom was dirty. It was evident that no housekeeping had been done. We had to request a different room, which was an inconvenience after a long day of travel.
The issues didn't stop there. The new room we were assigned had a malfunctioning shower. The water temperature fluctuated wildly between scalding hot and freezing cold, making it impossible to take a comfortable shower. I later read other reviews mentioning the same problem, so it seems this is a known issue that has not been addressed.
To make matters worse, I woke up with multiple bedbug bites. This is absolutely unacceptable and indicates a serious lack of hygiene and pest control. It's been a nightmare dealing with the itching and discomfort.
Additionally, the pool was unusable. The water had a green tint, clearly indicating that it needs a thorough cleaning and better maintenance. We had hoped to relax and enjoy the pool, but it was far too uninviting.
Overall, my stay at the Comfort Inn and Suites in Goodland was marred by poor cleanliness, inadequate facilities, and a general lack of care. I would not recommend this hotel to anyone and will certainly not be returning. read more