went in today for a medical issue that was keeping me up all night and no medicine was helping…read more 'Vivian' completely dismissed my problems and told me she would not help me. she then proceeded to argue for 20 minutes before saying "okay let me take a look". isn't that your job in the first place? could've done without the arguing. unprofessional. i also watched two other patients walk out of there mad which i can only assume was from her unlovely self too. she is not friendly, caring, and i certainly would not recommend going here. google was more helpful than her. i wish i could give it no stars because i totally would. worst urgent care experience i have EVER had.

People are generally nice, and the facility is pretty clean, but you're better off going to the…read morekirkwood location or actual emergency room. It's very slow, and inefficient. I was told only 1 doctor, one clinician and one assistant) so you will be waiting for 2-3 hours for a minor issue. Quality of care was nothing to praise. Waiting two hours to have my throat swabbed. Billing was also not a good experience, over charging me due to an "insurance kickback" they would not provide an itemized receipt for.

do not go to this fraudulent doctor I did a small claims court against her. The judge found it in…read moremy favor on May 29 2024. I have been reaching out to this fraudulent doctor to get my money. She still not paid me my money so I'm going to go a little further and whoever join her please be aware because she is very fraudulent.

I visited NP Schodroski last month after two urgent care visits & 3 weeks of sinus headaches…read more Urgent care did a sinus cat scan on me that showed that my sinuses were normal, so basically no sign of a sinus infection. I needed to make an appointment with a primary or np before I could see a neurologist for further testing to make sure everything was ok because I knew this wasn't normal. I didn't have a primary (as I don't have any health conditions nor get sick, ever). I found NP Secil on ZocDoc with raving 5 star reviews. I didn't see the one that would have warned me of the same exact thing I experienced. So I urge you to always read ALL reviews. Anyway, first off - she did no testing on me before sending a prescription for augmentin & told me I had a sinus infection. For one, augmentin is not something you just hand out w/o being certain. Then, I requested blood work be done to make sure everything else was normal. Two of her "medical assistants" couldn't find a vein. Then she tried & also couldn't find a vein initially. She requests that I allow her to draw blood from the artery in my wrist. Hesitant, I ask her why she needs to do that as I have never had any blood drawing issues & she says she does it all the time & it'll be easier. Mind you, she hadn't even tried my left arm at this point. I tell her I don't want her to & to try my left arm, she tries it & what do ya know.... she gets some blood! Ontop of this, I wanted to talk about weight loss as I confided that I have been battling weight gain (due to several reasons) she tells me I'm a beautiful girl & shouldn't be sad but to come back for a follow up appointment & we'd discuss my test results & weightloss then because she had to go on lunch. I say ok (trusting her). The following week comes by & I call over the phone for my test results as the entire experience later had me feeling strange about coming back as well as finding out from my ins they are not in my network (although they told me they were when I gave them my ins card). They say they don't have a secure email or phone line so they can't give it to me over the phone & that I HAVE to come in for an appt to discuss them. I speak with Secil as she also gave me her cell number & she urges that they are "in the process" of accepting my ins & sent in the paperwork to accept BCBS. What?! But proceeds to tell me that no matter what, she will still not charge me since I was told one thing. Fast forward to now, I get a bill from her "lab" for $118 for labwork. I called her this morning & she was loud & rude over the phone then proceeded to text where she then belittles me telling me if I press charges I'm a "little fish in a big pond" & that I will still be "fat, depressed & hate myself" Absolutely sickening to come from a healthcare "professional". No one should ever have to get shamed by someone who claims they specialize in weight loss to help people be a better version of themselves & completely throw their weight issues in their face all because she was dishonest & was called out on her dishonesty! I will never in any lifetime wish this experience on anyone. And for the record, I work in healthcare & I see people everyday battling disorders & depression that may or may not cause them to gain weight & the last thing any of these people need is to be texted that they are still fat & depressed! Never ok! It's a great thing I'm no teenager on the brink of suicide & that I'm an adult confident that I will get back to my old self & actually taking strides to better my health.

Dr. Kinsella is a leading neurologist in St. Louis. He is kind, considerate/compassionate and…read moreprofessional. An excellent practitioner! Office staff is always kind and considerate. Getting prescriptions refilled is the only challenging thing here at times. Dr. Kinsella spends as much time with you as needed- we have never felt "rushed" here.

Neurology appointment - new patient . Appointment was made months ago and was for 11:00 actually…read moresaw Dr at 12:30. He was rushed and at one time asked me not to interrupt him. Was told he works only three days a week and sees 20 - to 25 patients a day. This is medicine in America - it's not a pretty picture.

Went there for a drug test for new employment at 6. They said that they stop doing drug tests…read more"right about now". If you stop doing drug tests at a certain time you need to post that somewhere on your website. Went the next day and had to go during my work shift. When I came in the front desk lady didn't even know how to check me in. Had to wait another 20 minutes before someone walked up and checked me in. They didn't finish checking me in until an hour after I got in. The two receptionists were gossiping the entire time about coworkers and pa. It's been almost two hou

Mercy Urgent Care sucks. Girl at counter was very short and acted like it was a bother for me being…read morethere. So rude.

I have been a patient of Dr. Hilgeman for over twenty years. He is an exceptional doctor and I…read moretruly feel lucky to be under his care. He is always kind and willing to listen to me about my health concerns.

The old Mercy Clinic on Manchester and Barrett Station Rd has moved to this location…read more This clinic used to have appointments and walk in. It is now an appointment only. The closest walk in is now about `10 miles south. While they will try and accommodate you if you have a need to get into see the doctor on the same day it may not happen. My primary care doctor works for this office and he is one of 6 doctors who use this office. My doctors name is Dr. Hamm and he is the nicest doctor I have ever met. I do not get the awful feeling when the door opens and in walks Dr. Hamm. He is a total gentleman and a very gentle person. Having a good visit today and had a great consultation I now know that my life of debauchery has had little effect on me. LOL!!

I will say every time I've came here (either for myself or a loved one), our issue always resulted…read morein an ER visit after. No fault of the staff but frustrating when you have to spend more time and money for the same issue. With that being said, I have always dealt with nothing but kind and friendly staff every visit. The staff and doctors listen to my concerns and do their best to treat us while being compassionate and understanding. Their care is top notch with what they are limited to do. Mercy is, and will always be my go-to facility.

All the black ladies at the front have an attitude. Very little care for patients or how unwell…read morethey feel. They act as if checking patients in is an inconvenience for them

Sadly the worst service ever. Misdiagnosed and treated poorly and unprofessional. I wouldn't trust…read morethem again. The front desk people and assistant was great but the Dr was useless.

Dr Petersen is a JOKE terrible service and diagnoses that are right, gives out medicine that isn't…read moreneeded or dosent give the right medicine. Never go here you will REGRET IT!!

I've been to many Urgent Cares and this might have been the best. My Dad got banged up pretty badly…read moreand might have needed stitches. Although we got there close to closing, every single person was warm, welcoming, and spent as much time as was needed - which included a CT and hand x-ray. We never felt rushed. The doctor staffed that day, Dr. Williams, was phenomenal! She went above and beyond just to make sure my Dad was fine after his fall, spent time explaining all the results, and made him feel very taken care of. As I've learned, having doctors and the amazing equipment they have on hand (CT for example) is RARE. Most have only RNs and nurse practitioners. And had they not had a CT Scanner, he'd have been sent over to the ER at another hospital, had to wait a long time, and then gotten the results the next day. At this place, he was out of there in about 40 minutes. He's also got VA insurance which many places do not take but they do. Whatever this location is doing (and maybe all of Total Access) they're doing right.

The PA ( not even an MD) balked when I told him that I couldn't take OTC drugs like Advil because…read moremy body doesn't process them correctly; this was discovered during a DNA test in 2016. The PA snorted, "Well, I've never heard of such a thing." He was an untrained idiot, no wonder he works at a doc-in-the-box, the place where they send the D students. AVOID.

Really wonderful experience with injections from Kate N at the Des Peres office. Great results and…read morea wonderful atmosphere, really professional, and I'd highly recommend!

The staff is very welcoming from the moment you walk in - as a first time visitor to repeat…read morecustomer. Each of the specialists I have received service from have been as well. Any procedure is managed discreetly and professionally.