I had my wedding here in August and I honestly can't express how BAD the experience was. The planning process was an absolute nightmare -- communication with the owner Velu, was practically non-existent.
The SERVICE has been TERRIBLE, they rarely answer calls or reply to messages once they've TAKEN ALL YOUR PAYMENT and the professionalism disappears.
We spent 7-8 months planning this wedding, but instead of being an enjoyable time, it turned into constant stress and aggravation because of the owner. It took a massive toll on me, my wife, and our families -- it was supposed to be the happiest time of our lives, but it ended up being one of the WORST.
On the wedding day, they decided to use their own centrepieces because no one had responded to confirm the ones we'd chosen and agreed on. They didn't include the walkway we had agreed on as they noticed it wasn't evenly flat, and instead of fixing it, they just removed it altogether. Then the stage décor wasn't even close to the reference photo they'd sent us. My wife walked in to find that nothing looked as we'd planned -- and as anyone knows, the décor is a huge part of the wedding day.
The whole planning process drained us both. They even CANCELLED two of the VENDORS we'd booked through them -- without our consent -- just two weeks before the wedding, saying they didn't want the responsibility if those vendors messed up.
Parking arrangemen were poor and all our guests received a fine!!!
They agreed on having 2 photographers and 2 videographers but later found out it's only 2 photographers and 1 videographer and therefore got our own.
There's so much more I could say, but to anyone considering booking their wedding here, I'd strongly advise against it. Save yourself the stress and look elsewhere. We're not the only ones -- we've spoken to other couples who had similar issues with this venue.
We'll see you in court. read more