Our experience with Elizabeth Taylor at Nova has been excellent & exceptional. In building our home…read morewe have had interactions with many subs & suppliers - far and away the most responsive has been Elizabeth. Our designer chose way too many expensive tiles and Elizabeth found several 'price performers'. Some of them were better than the original. She knew we needed a couple slabs & kept her eye on inventory in Reno & Carson and called out of the blue to tell me she'd found a contender at a great price. When we have had to switch products her response has been, no problem. When I wanted to show the selections to the designer, she offered to pull all the samples and have them ready. The job isn't finished yet but I have no doubt we will continue to receive exceptional service from Elizabeth & Nova. We while heartedly commend them to you.

Nova Tile and Stone in Minden has been the best experience I have had whilst remodeling and now…read morebuilding an addition on my home. I remodeled my kitchen last year and recently went back to the Minden store again (now that we are remodeling and adding an addition to our new house). I have visited almost all of the tile and stone stores in Reno and Minden and the service at Nova Tile and Stone, specifically in the Minden store, was the best. They have a great team who all work well together and create a great environment to spend time choosing purchases. Joe assisted me last year when I purchased quartzite slabs and he was extremely knowledgable and made the whole experience enjoyable and fun. This time around I booked an design appointment with Susan and she could not have made the process more enjoyable or successful. Having visited Bedrosian and used the designer service there I can say that Susan (Nova, Minden) by comparison had more experience, better customer service, listened to what I actually wanted and made the best use of my time. I had previously visited the Reno store and Diane was great but the Minden location far surpasses my expectations in every way. If you don't want to spend hours and months of weekends looking for stone and tile I would suggest booking a design appointment at Nova Tile and Stone in Minden (even if you are closer to Reno).

Hayden at Tile Outlet is the best! I always go here for all my tile and stone needs. I work as a…read morecontractor in South Lake Tahoe, and they always get me whatever I need quickly. I highly recommend them!!!

My parents who are both in their 80s hired this company to replace their dated countertops and…read morebacksplash with new quartz and it turned out beautifully. Here is where it gets UGLY. The dishwasher was never secured to the under side of the new counter so it was loose and would tip forward when the door was opened falling out of the hole. It is dangerous for my parents or anyone when a heavy appliance is not secured. They sent their sub-contractor - read THEIR subcontractor "Michael" to fix it and it immediately came loose again. Pic below - because it was not secured with the screw correctly. My Mom has called on three occasions and even visited the store to ask the owner to send someone again to secure it. Nathan has "blamed" the subcontractor passing the issue "I have called him and texted him" and months later it STILL not been addressed. Poor poor poor way to treat a couple in their 80s - once Nathan had their money, I guess they had no value to him.

They transformed my rundown kitchen from dull to fabulous quickly, with affordability,…read moreprofessionally, and with great service.

I requested someone come out for flooring repairs. I spoke to Mark. He lined up Eddie to service…read moreour home. Eddie did come out, looked at the repair to be completed and claimed he didn't have the glue to make the repair so we rescheduled things. He was a no show. When I called Mark back he said he would follow-up and I would have a response in the next day. Two weeks later, all crickets here.

So helpful and patient. Tons to choose from, and speedy service. Very helpful for us mammoth peeps…read morewho don't have any options in the mountains.

If I could give zero stars I would. My husband and I bought our counter tops about 4 years ago. The…read morepurchasing process and install was a nightmare. We ordered a white counter top. We had two different people come and measure and we still ended up with a different white counter top then I picked out and our over hang was about 2 inches shorter than promised. The installer ( recommended by the company) left our countertops looking half installed and he gave us attitude when we tried to get him back to finish what he started. We let all that go because we were in the middle of a larger reno and just wanted to be done. HOWEVER, the quartz countertop is now cracking!!! The quality is obviously not there and the installer truly screwed us. I WOULD NOT GIVE THEM BUSINESS.

I have worked with Meeks lumber for around 25 years. the last two years I have experienced a steady…read moredecline in service. I asked the yard Forman today if they had 2x4 and 2x6 Doug fir in stock and his response to me was he did not have a running inventory in his head...He was standing in front of the computer! I Have had terrible luck with my outside salesman not returning quotes and lack of professionalism. I don't feel he is interested in serving my very small construction company, And is only motivated to service his large buyers. There inventory is also very lacking. Meeks was always a lumber and hardware store with great inventory, And now is very lacking as far as hardware. They are not the only show in town anymore and should start acting like it!

We highly recommend Meek's. Jason and his team are very professional, polite and focused on serving…read moretheir customers with a high quality product. Very responsive and accommodating. We found Jason and the Meeks team very trustworthy and highly recommend them for your home insulation needs.

I hired Robert the 2nd week of December to remodel my bathtub to a walk-in shower using FlexStone…read morevinyl panel kit. He came out and assessed the job and assured me it was a piece of cake, had done one similar and could do the job in two days. He agreed to work from 8am to 1pm. He showed up 2 hours late every day. The first day was tear out, we asked him to remove the tub without damaging the trim or crown. He hacked into the trim in order to make the tear out easier for himself, he assured us that he would fix the trim during the install I paid him via Venmo for 4.75 hours at $85 per hour. The supplies were on order, so installation was scheduled the following week. Again showing up over 2 hours late worked for the next two days 12.5 hours on plumbing and drywall, he demanded we square up and pay him for the 12.5 hours prior to finishing the job, so I sent another Venmo payment. The work appeared very subpar, but I let him return on day 4 to hopefully finish. Robert insisted on installing the vinyl walls like tile, completely disregarding the manufacturer's instructions to glue directly to the sheet rock. He slathered thinset all over the drywall causing an uneven surface so the corners had uneven large gaps. Now we're on day six and he has one more panel to install, he realized the walls are uneven and brings a router to try to fit the uneven seams, leaves plastic shavings all over the garage. After 6 hours of trying to fit the back panel, he says he screwed up and wants to make it right by ordering another panel. He cut it too short by an inch and a half. I explained that you can't just order one panel, a whole new kit would need to be ordered @$1100. He agreed that was fair. After two days of no contact, I messaged him to make sure he ordered the kit. He said he had a problem with his bank. I assumed he didn't have the funds to replace the kit. I decided to order the kit myself and request a refund of the amount I had paid him. He said he needed to make payments. I agreed to allow 4 payments starting Jan 1, and have yet to receive anything. In addition to the botched panels, he installed the pan out of level, the drain was Jerry rigged with miscellaneous parts, the valve was installed upside down, he used PEX shark bite system in an upstairs inside wall which has been known to leak after sometime when the O rings wear out. And he destroyed an irreplaceable frame on our wall while making multiple trips up and down the stairs. I had two licensed plumbers come out and access the job. They confirmed that the plumbing was subpar and needed to be replaced, so the entire shower had to be torn out and start fresh. The new contractor had the job done correctly in 4 hours, yes HOURS, not days. I could kick myself for not hiring a licensed professional in the first place. I am now in the process of small claims litigation to recover the $3k in wages and supplies caused by Robert's lack of experience and transparency. Be sure to hire only licensed contractors and get references prior to hiring anyone for home repairs. Don't just go by reviews, they are very misleading.

Everything in his bio is a lie, he is not licensed, not insured or fully covered, no integrity, no…read moreskill or quality of work. Admitted to messing up my job, and destroying my property, offered to make payments towards a refund, but totally flaked. Be sure to only hire licensed contractors, verify their license on the Nevada State Contractors Board website for complaints, and NEVER pay until the job is complete.

I found Robert last minute after my previous countertop guy fell through, his team were able to…read moreinstall countertops and backsplash for me within a week of first communication during Xmas/New Year's holidays. His price was very competitive and he was very easy to communicate with, responded to texts very fast; the team did a great job and worked on both New Year's Eve and New Year's Day at my house. I would highly recommend them!

Dixon Tile came through for us after having problems with other construction people. Robert and his…read moreworker were polite, on time, communicated with us well and they did a fantastic job of remodeling our bathroom! They came into a gutted bathroom and created a beautiful space. Their work ethic, attention to detail and promptness were outstanding! We have more remodeling to do and will retain their services again. Thank you Robert for renewing my faith that there are people out there that take pride in their craft and care about their customer.

Richard put in porcelain tile floors, granite counter tops, and back splash. I couldn't be…read morehappier. Seams and grout lines are all clean and straight and the work was done timely for a reasonable price.

Sometimes you get lucky…read more Having just purchased a home in Stale Line, we were poised to make a number of improvements. Flooring Lane offered great value, good product variety and excellent customer service. We replaced a carpeted bedroom with laminate flooring; the costs were carefully outlined, the work was done on schedule, the results were as expected and we were pleased with the courtesy and clean up. Can't ask for more! We enthusiastically recommend Flooring Lane. Bonnie McGregor State Line, Nevada l

Flooring Lane installed laminate floors in our kitchen and hallways and slate in our entry way in…read moreSouth Lake Tahoe. They did an excellent job and were on schedule.

If you want to wait 6 months for a response you can use this company. I typically don't write bad…read morereviews, but this business is a mess! I wanted to give them business since they did our house back in 2021. However, I've been trying to email and call and NO RESPONSE. They came out to measure and still haven't got back to me. It's wasted 2 months of my time, and now I have to quickly get this one.

Absolutely love the job that was done. From start to finish it could not have gone better. Jesse…read morecame for the estimate and worked with us to get the floors we wanted. Connolly and Tim's work from demo to installing 2300 sq of flooring and whole house of baseboards was flawless. I would definitely recommend