-Please read this if you are thinking about going here for a therapist!!!!!-…read more
I set up an appointment with Jeffry Burgdorfer who is a therapist there, and only 2 hours before my first appointment time,l he sent me a text message that he would be canceling. This was odd as it was my first appointment ever, but life happens, I just assumed it was for a good reason, no problem. So I try texting him to set up another appointment but his communication is spotty at best so I set up an appointment through the main phone number instead. At the appointment he did seem like he may be able to help and he emphasized that if I need to set up an appointment to feel free to contact him directly, which I tried to do with no response, so I called the main number again to set up another appointment and roughly 2 hours before my appointment time he texted me saying he would be canceling today's appointment. So now at this time he has cancelled 2 out of the 3 appointments I set up. I try to be understanding and patient so I text him saying to the exact effect of; "Hey, I understand life hits hard sometimes and I understand missing work, ive missed way too much myself, so I certainly understand, but with that being said I just wanted to know if this is pretty normal to cancel appointments like this, and it's to be expected or if maybe I just happened to join at a bad time, and this is not the usual?" No response for three days. I finally try one more time, so I text him after 3 days and ask if he has any appointments available this week, he ignores my other messages completely, but replies and says "Yes I think so, I'll let you know very shortly" that was the final message he sent me over 3 days ago, I still haven't heard back from him.
In summary: 2/3 appointments i have made have been cancelled, and the therapist will actively ignore your text messages and concerns. If you are looking for help, then do yourself a favor and dont go here, i havent left a yelp review in my entire life, but if I can save 1 single person needing help, from this horrible experience I will, by posting my review on every site possible.