Original review 04/23/18:
My daughter went to Elegant Events Salon yesterday to have her long hair curled. She went with freshly washed and dried hair, with the expectation of hot rollers being used. My daughter was there for ten minutes (I know this from the tracker on her car) and they only used a curling iron on the very ends of her hair. By the time my daughter drove less than three miles home, the little bit of wave at the ends of her hair was almost non-existent. My daughter was charged $80.00 for this! Yes, I did say $80.00 for ten minutes of curling iron. I truly believe you took advantage of my daughter going in there by herself. Quick money for di minimis work. If I could leave a negative rating I would. Instead I will be telling everyone I know about how you took advantage of my daughter. You should be ashamed of yourself. I did leave this review on their Facebook page but it was taken down shortly after I posted it with a picture for proof.
Update 05/13/18:
I contacted the salon and after seeing the picture of my daughter's hair agreed that it was not worth the $80.00 she was charged. I reluctantly agreed to pay $37.50 for the service because she was in the chair and "something" was done. The salon will not provide any refund unless I do the below.
1.) Sign a legal waiver that I will not go after the salon for the $37.50 I agreed to pay;
2.) Agree not to write any negative reviews about the salon;
3.) Take down the review I posted on Yelp; and
4.) Only praise the salon and never speak poorly of them or their services.
It is worth it for me to forgo the refund to let people know how horrible this place is. Below is what the release says.
RELEASE AND AGREEMENT IN SETTLEMENT OF ALL CLAIMS
This settlement and release is entered into this 24th day of April, 2018 by Joanna Abraham (collectively known as "Releasors") in favor of POWERSTATION LLC, d.b.a. Powerstation Events, and any/all of it's employees, agents, divisions and affiliates (collectively known as "Releasees").
Whereas certain differences and disputes have arisen between Releasor and Releasees, concerning an event in which services were performed by the Releasees for the Releasors. This event was held on April 22, 2018.
Whereas, the Releasees, without admission of liability or fault, have agreed to forgiveness of the sum total of Thirty-Seven Dollars and Fifty Cents ($37.50) in compromise and settlement of all Releasor's allegations.
Whereas, The Releasor agrees to indemnify the Releasees from any injury, and in keeping with that, agree to hold the releasees in the highest regard in the event of any further discussions regarding this event or any other event in which the releasees may be involved with any other party.
Therefore, in consideration of, and upon the receipt of this letter, Thirty-Seven Dollars and Fifty Cents ($37.50) will be discounted from the contract, Releasor hereby completely releases and forever discharges Releasees, as well as their past, present, and future parent companies, subsidiaries, directors, stockholders, attorneys, representatives, employees, and assigns, from any and all past, present and future
claims, demands, damages, costs, attorney fees, loss of service or earnings, expenses and compensation of any nature whatsoever, whether based in tort or any other theory of recovery, and whether for
compensatory or punitive damages, including without limitation any and all known, or unknown claims of personal, economic and non-economic injuries to Releasor and the consequences thereof, including any
future claims, which have resulted or may result from Releasor's purchase of services from Releasee, and any alleged acts or omissions of the Releasees in the execution of said services.
Releasor acknowledges that nondisclosure is a material consideration for the Releasees having entered into this Release, and agree that they will not disclose, confirm, or discuss the terms or the amount of settlement, or their claims or allegations to any person not party to this Release without the written consent of all other parties, including but not limited to, social, print or broadcast media or any source likely to result in publication and/or dissemination. In addition the Releasor agrees to remove any
negative reviews already posted on social media and other websites (i.e.: Yelp, etc)
The Release and Agreement, and each and every term and provision hereof, shall be construed in accordance with the laws of the State of Connecticut.
I, Joanna Abraham state that we have carefully read the foregoing Release and Agreement, that I fully understand the same and that we sign the same of our own free act and deed.
______________________
Joanna Abraham
_______________________
Powerstation LLC read more