I went to this establishment expecting top treatment from a specialist, but I was sadly…read more disappointed by almost every aspect!
First, my intake was ignored, as I had written down all of my allergies to not only medications, but food coloring as well! The drops used to dilate my sensitivity eyes were loaded with yellow dye #5! I noticed a white clouded effect in my vision for many hours past my 2:15 p.m. visit, well past 11 p.m. along with swelling and itching and redness that lasted into the following day! I looked up the drops used for dilation and found out they contain the dye. The woman who did my intake put the drops in minutes later! That was the beginning of my nightmare. The doctor questioned why I was using two eye drops for glaucoma when I don't have it. My previous eye specialist had me on them for years for a Condition in my right eye, after my retina tore, to keep the pressure down. This doctor wanted me to go off them for several weeks to see if the pressure went high, indicating glaucoma? No. I know my last doctor was treating me for something different. Then it came time to discuss eyeglasses. My insurance allow me one pair of glasses per year at ZERO CO-PAY! With anti scratch, tinted lenses and even progressives for nothing extra! The woman at the desk insisted that I was wrong, saying, "your insurance never gives you a free pair!" Well, yes they do and I got a pair last year for free, all the bells and whistles! Even a trip focal is covered, zero co-pay! So, I just called my insurance provider and requested a printable copy of my vision benefit and it's in black and white, FREE!
BEWARE! They gave me a list of only eyeglass/ opticians they use and told me I had to pick one of them! My insurance company said, "you pick a good place you're comfortable with and takes our vision plan (most local places do!) and we'll cover the glasses 100%!" Yay me, yay to my insurance company! Thank God I knew better! Find another reputable eye specialist!