I am beyond frustrated with my experience at Walgreens Pharmacy. I called earlier in the day and…read morewas told my insulin would be ready for pickup. When I arrived in the evening, I was told it was not in stock and on back order. The pharmacist's response was unbelievable he shrugged it off saying, "my people don't know what's in stock." Excuse me? How is a pharmacy not aware of whether life-saving medication is available? It was 9pm, I had no options, and the pharmacist showed zero care or concern. His "solution" was to tell me I could try CVS or Walmart neither of which are open 24/7. Then he had the audacity to say, "well, emergency rooms are open." Are you paying my ER copay? This is not only unprofessional, it's dangerous. This is life-sustaining medication, not a bottle of Tylenol. The lack of accountability, compassion, and basic professionalism from the pharmacist was unacceptable. I genuinely don't know how this individual is trusted to run a pharmacy. Walgreens needs to take a hard look at their standards of care and how their staff are handling patients who rely on them for critical medication.

Pharmacy Review:…read more Pharmacy tech: Madi Context: I had 5 scripts to pick up, only 2 were ready, and I asked since this is allergy related if she could grab a 10 tablet Claritin box. In the past I've asked for similar and there was no hesitation. I had a sleeping baby in the car so didn't want to have to get out of the vehicle. Complaint: Madi, pharmacy tech, said I would need to come inside for the Claritin because she was busy. There was 1 person behind me and 1 at the counter inside on a Sunday evening. This did not sit well as it sounds like she was too busy to help me and wanted to service other people - I felt rushed out the door. This is not the type of service I want to experience every month when I pick up my medications. You might get half of your medications but at a cost of poor customer service. Very disappointing.

It has been a while since I filled a prescription at Walgreens, but our pup needed some…read moreantibiotics, so we filled it here. The young man who assisted me was very friendly and took the time to add our pup to our account. He said it would be ready in 15-20 minutes, and it was. This is a larger Walgreens, very spacious and clean.

I make memorial canvas art and have my local Walgreens team print them for me on canvas prints with…read moreframe. They have always been awesome. I only recall one time there seemed to be an issue with the print and they printed it 3 times for me to get me the best quality. So happy with my experiences that I have had so far.

We use the Walgreens at Elm Street in Saint Charles and let me say, that pharmacy is a hot mess!…read moreClosed at times and runs out of product. Choose somewhere else! We're switching.

Just had a great experience here! I went in without proper information and they guided me through…read morehow I could get my prescription. Corinna had incredible customer service while managing multiple peoples issues.

Service here is pretty slow in the pharmacy department but I found the staff friendly. Also, stop…read morein here about once every couple of weeks, they always seem to have some items that are reduced significantly that "I didn't know I needed", at least that's what my husband tells me. We've been getting our photos developed here for years. They always turn out well, sometimes hard to find somebody to help with it when needed but when I do get someone, they are always helpful.

I spent an hour and a half calling area Walgreens because it was the last day I could pick my…read moredaughter's medication up and u didn't realize our normal Walgreens closed 2 hours earlier than normal. The pharmacist on duty helped me get my daughters' medication moments before they closed. I can't say thank you enough. She could have blown me off or just told me she couldn't do it, but she didn't. She got straight to it and helped save me another trip to get a new prescription. I wish I had gotten your name. Thank you!

Called about my script that was on back order morning of 9/2/26. The gal told me I need to call…read morearound to see who had it in stock, I told them they were useless and hung up. Within 10 min. The girl called me back to inform me which pharmacy had it in stock. I appreciate you going the extra mile.

Called for an update on my Rx that was a day past there given pickup date for status. After being…read moreon hold for over 30 min I was by the worker that they have don't have any staff in place at this location and told me I should go elsewhere to get my Rx filled. When I asked why I was not made aware of this up front I was told they have no team or plan in place. Also had an issue where I canceled a Rx, asked specifically not to include that Rx at pick up and the pharmacist still charged me for it. They couldn't fix it over the weekend, I have to wait for pharmacy to reopen and go back in rather then just refund the mistake.

I have been to this pharmacy several times and get the same treatment every time. Today was the…read morekicker. The lady that came to the drive up window was very rude. As an employer myself I would have fired her right on the spot. As for the "Pharmacist" he kept looking over his shoulder and then acted like he was going to come to the window but obviously either no back bone or maybe I was correct. Meds order was placed New Years eve around 3pm, they closed at 5 and was not opened to till today. I received a text 5:15 NYE stating meds were ready well I went today and she laughed said its supposed to be in on her delivery and then smirked. As I was leaving the truck was in the parking lot. I asked when is the delivery coming in she shrugged her shoulders and said "well it's supposed to be in around 11 but with the holidays I just don't know and I can't give you what I don't have". I then told her just give me what she dose then she mumbled something about she don't under stand why I am being so (her mike went out at this point) I told her I being nothing. then she stapled my scrips and threw then in the drawer. Bet she won't be too successful with that attitude. This Walgreens just lost 12 people just from my side. I RECOMMEND NOT GOING TO THIS WALGREENS BUT TAKE THE DRIVE TO ANOTHER ONE.

I went in to pick up my medication around 5-5:30pm and to my dismay the pharmacist was wearing her…read moremask around her chin. I think we all know that the mask has to cover the mouth and nose to be considered effective ESPECIALLY around medications that could be used by people who are immunocompromised. I sincerely hope this location is monitoring this more carefully because we are in a pandemic. Do better.

I stopped in here to grab a few deals with coupons and see if any clearance items were available…read more Private parking lot. Store well lit and clean. Staff friendly.

I like the 24hr option and open on holidays Very reliable to take advantage of during the summer…read morecoming

I came here to coupon and the store was so well organized, and very clean…read more The staff was very helpful and assisting me finding everything I needed and even helped bring out multiple transactions and they were so patient Highly recommend

I love this store and the store manager. The store is always clean and orderly and the staff if…read morequick to help. I don't go to any other drug store.

Love all the COVID things Jennifer & her staff have done. Thank goodness for the drive up window…read moreDuring the COVID tough times they always greet us with a smile and a welcoming feeling. Local Pharmacy with nice folks, with always great service.

I was surprised to find out they're not only a pharmacy, but they make speciality compounded…read moreprescriptions for your PETS too!!! My vet prescribed a special medication for our dog to help with anxiety during the 4th of July from the fireworks. The Medicine Shoppe was able to fill the order without having to pay an outrageous price from one of the pet supply companies and wait for shipping. After mentioning to the pharmacy tech that our dog was really bad about taking pills, she offered to make the compounded prescription in a liquid form. Found out after picking it up that they went an even extra step and flavored it with chicken broth. Very kind gesture! They also texted me as soon as it was ready. Would definitely use them again!

Oh my goodness, I came in here to pick up a prescription and the staff was so pleasant. They helped…read moreme find little stocking stuffers for my kids. I didn't even know this was an option here. The female upright I wish she had a name tag on. She was so kind younger female with dark black hair she had it up in a pony or maybe a clip. I wish I could give her credit. She was so kind and helpful and patient while I was checking Out We got to talking and she was such a delight. I very much enjoyed her personality and amazing customer service.

Literally the worst. Been on hold with the pharmacy for 15 mins then they hung up on me. I had to…read morecall again and now another 15 minute wait. I had to drive down to the store to just to have my insurance updated. I was greeted with "yeah we aren't taking calls." The lady was rude and apologizing to people behind me, but not me. I shouldn't have to drive all the way down to the store to update my file which could be handled over the phone. 0/5. One Star is too many