I ordered parts for my motorcycle, and the dealership called Friday morning to let me know they had…read morearrived. Since I live about an hour and a half away, I asked Brandon in sales if there was any chance they could fit me in for same-day service. He immediately said, "Let's check!" and transferred me to Josh in the service department, who enthusiastically agreed to get it done. I rolled in at 2:15 PM on a Friday afternoon, and they went right to work. While they were at it, I asked if they might also have time to replace the parking brake and address any other issues the technician noticed. About 30 minutes later, they updated me that the brake would add about 45 minutes to the wait, and they also recommended a chain service and adjustment. Everything went smoothly, and I was back on the road by 5:00 PM! These guys truly rock. I highly recommend their team for excellent service and communication. -- Keith (Remsen, NY)

Just purchased my equipment trailer from here, Brandon and Tom were excellent people to work with…read more Can't wait to continue future business with them!!!!!

My car needed towing. I called AAA. Flan from Hart's came to the rescue with his tow truck. He was…read morethe nicest man. Also my husband dealt with Brian concerning A John Deere tractor and a Kawasaki jet ski. Excellent service.

Great place, where friendly people really care about motorcycles. Service is top notch, and…read morereasonable prices.

Great local repair and gear shop! Owner is extremely helpful and knowledgeable…read more I needed repairs on my bike and Roger did an outstanding job. If you need something that he doesn't have readily available in the store, he will order it for you! Support local businesses!

This is a terrific motorcycle shop. I just learned about it. My Triumph had not been serviced in…read moreover 2 years so I dropped by and asked the owner to have a quick look at the bike to see if he thought it was okay for a 3-day trip. He spent 15 minutes or so with me and said he thought it was fine. He is very knowledgeable and it was really nice of him too stop work for a little bit and give me a bit of peace of mind aheae of my trip. I then made an appointment for an oil change, new tires and fork seals, and some brake work. Unlike many bike shops they make appointments, and will work on any bike of any age. Owner completed the work promptly and my bike rides as well as it ever has. I can't recommend this place enough.

I bought my first motorcycle here a cfmoto 450nk ! Great bike had lots of fun with it. Bought my…read more1st helmet here as well great fit always kept me safe. UNFORTUNATELY had my 1st accident a few weeks ago blew out a tire damaged a rim . Was a little dissapointing that ronnies could not pick up the bike for me to be repaired but said they where short staffed.Otherwise great experience for a year and half !

Was told that they don't work on anything carbureted??? But photos advertised are carb engine…read morevehicles??? Baffled and confused??

I was on the highway passing thru New York When a rather…read morelarge bubble in the tread of my rear tire ... the bike started to violently shake ... cars on highway saw I was in a bad way and slowed so I could get to break down lane .... had Bike towed to dealership at 10 pm Left a note drop box ... left message saying I was traveling thru and hopefully they could put tire on first . Called first thing to talk to service .... Mike in service was the rudest service person I have ever met at an Indian dealership First he said the dealership was very busy and couldn't get to till the afternoon ... I'm sure if those customers with bikes there would not have mind if dealer to a hour to put tire on someone traveling thru .. then he said he had to check if tire stock and would get back to me .. no call I had to call him ... .... so I went to dealership at 11:00 ... I sat there till 4 pm ...Lost a whole day of travel time ..... I asked him what he rides He doesn't ... so he doesn't understand Mike the service manager is a dick and should not be the face of the service department

I went in today ready to buy an UTV, I'd researched, picked brand, model, etc., and just needed…read moresomeplace to order for me and to answer a question or two. We walked in and a gentleman walked from the other end of the store seemingly towards us, but he never acknowledged us and he walked right past into an office area. Okay.... So we walk to the other end of the store where an employee comes from the back parts area and we ask him if someone was available to talk UTVs. He said "so-so does sales he's over there" (gestures to where we were and where the gentleman we now know is the sales person ignored us). Keep in mind we are the ONLY people in the store. So we walk over towards the sales desk and nothing.... No one came out. We waited. Finally we left. I can only assume since we were 2 women, not looking like bike riders, that we were dismissed.... Either way I will never return, and will tell anyone who will listen to go somewhere, ANYWHERE, else. You guys totally lost a sale (and a big one since the UTV I want is electric and costs significantly more).

JT could be the best priced most reliable honest dealer in NEW YORK. He has always treated me right…read moreand has no complaints on eBay for a reason. JT I am blessed to work with you, have a wonderful Sunday! Robert

John is not only a very nice person but the bikes he sells are at prices that will blow ur mind go…read morestop by u will be more than happy!i bought my 2000 hd sportster xlh883 for 2,100$ with only 5k miles on it trust me u will be happy!cant wait to stop through again to get another nice bike!

I dropped off a note 6 or a Cat 650 I needed a timing chain the other mechanic said the motor was…read moresupposed to come out to fix it he took my machine apart but it didn't take the motor out he didn't put a timing chain in it and then he painted the motor to make it look like he did the thing ran the same he said it would be $700 he charged me 1400 he ripped me off I belong to three riding clubs he just lost a lot of business

I dropped off my 2014 rzr Polaris. The motor was already apart. Andy told me he could fix it for…read more4200. Because he had just done a motor in the same condition, The bill ended up being close to double. The bill was over 7000.00. i picked the machine up, put 3 hours on it, maybe 50 miles. And it started spitting and sputtering. Being it was a newly rebuilt motor, i changed some electrical parts and then took it to dealership to have it flashed. Only to be told that it wasn't a electrical issue, it was a internal engine problem. Andy. the owner/ mechanic, welded a nut to the cam chain to take up the slack on the timing chain. The timing was off by 5 teeth. Causing MAJOR internal problems, i went back to Andy and explained to him what the dealer found. He was very unprofessional, badmouthed the dealer, told me there was no warranty and he wanted nothing to do with making the job right. He is very dishonest with his work and warranties nothing.

Great, friendly expert mechanics can't go wrong taking your harley here !! Reasonably priced !!!read more

McDermotts is an outstanding dealer I've been dealing with them since the 1980s they are a very…read morefriendly dealership. I recently bought an extended service plan from them and they beat the price of four or five other dealers. I Miss Tom McDermott, but his dealership is in good hands with his kids. I will see you next time I am near Lake, George. also, please say hi to the two owners, Murphy and Maggie

I just wanted to Thank Don and his service team - I was 250 Miles from Home at Lake George for…read moreAmericade and My Bike broke down on Saturday afternoon. Don and his team stayed late to let me bring it in they had my bike repaired SUNDAY Morning and I was back on the road Great group of guys and gals the went out of the way to help a traveler.

I called 3 days prior to have my bike in for its annual service and inspection on Saturday. I rode…read moreand hour out of my way to get to the shop and hour early. When I got to the counter, they said they couldn't take my bike because they had a technician out and they had too much work for that day. That's funny because they don't take appointments... This company USED to be good to its customers, it's why I started going there some years ago. It seems that philosophy has disappeared. Wouldn't recommend take a bike there for service or buying one from them. They have lost the trust of this customer...

I bought a 2017 road glide from got a 30 day warranty. It rained all that month so I bought an…read moreextended warranty for $2200. They told me to bring it in on Wednesday here it is on Friday. They still haven't even looked at my motorcycle Not even diagnosed. They asked me when I brought it in if I wanted to wait for it good thing I didn't I wouldn't recommend buying or bringing a motorcycle to obviously they didn't even look at this motorcycle before they sold it. poor business! Kevin Thull